BioTrim Labs / SlimLivingClub.com review: company charges for nothing 126

I have also purchased online from Biotrim Labs, at first its seems like a really legit company until you reach the end of your 14 working days and still no delivery. I have no waited over 4 full weeks and I continue to get the same automated emails every time I send an email to get information on my order. I finally decided to dig deeper hoping to see some reviews and I stumbled upon this page, didn't realise so many other people are facing the same problem with this company. How many of the people that have laid complaints have been assisted in getting their money back? Are the Cambogia pills actually worth the lengthy wait?

I too have been scammed by this so-called health company. Hope they get fined and made to refund us all.

It's all planned to rip people off. They do respond to complaints thru Twitter just as if everything will be solved by them, thru their customer service! They did even call me to explain n clarify the process n pick up the goods at Local post office. But the number they'd emailed, is unrecognized number! So, it's all planned n organised! Legal action somehow must be taken against this company! Someone in UK hopefully can do something if aware of the case!

hi..
I have also faced the same issue wherein i have requested for 1 bottle of Pure Cambogia Ultra on 22.10.14 for which the cost mentioned on the website was Rs. 1795 but once the payment was processed the amount deducted wasRs. 9, 872.50 INR without any further information.
I had also tried to their contact customer care for the same but everytime that number was reported to be busy.
And now there are not ready to refund the extra amount charged.

Same thing has happened to me. I bought the product only once but they charged in 3 times. I have sent emails but the response they give does not answer our question. my CC company cannot block this vendor and I need to block my credit card and reply a new one to stop them billing me.
Please don't buy anything from this company, they are frauds. They are showing some attracive discounts and Free goods but they are charging 3 times more than the actual price

I'm also been duped by this company as every month money deducted from my account. I've send them numerous email but they claimed I'm a Premier member will get more product every month. Is anybody can advise me how to cancel my membership from this dump company. Or advise me how to lodge complain to authority for this act. I'm personally find this company will swindle people money without any mercy. Usually they will keep deduct money from my account, I want this to stop and refund my previous amount which they took from me. Anybody could help me on this.

I have same problems, wanted to order two products but could not finish order correct as usual, because I was falling out of internet system. Just a few seconds later I received THREE confirmations and debits on my CC account. I am now in contact with the CC banker to refuse that amounts for payment to BioTrim Labs, as I cancelled all three confirmations. Awaiting what happens now.!?

Yeah, they are bad indeed, I agree with all of you.
My order was never delivered to me and I paid whooping $400 for nothing, but somehow got partial amount back after 3 months lol.
But annoying part is that they keep charging me every month $9.95 for "VIP MEMBERSHIP" BS I never approved this transactions, and will be forced to cancel my credit card, as I do not want them to keep me charging for nothing... Real Scam !

same here.i ordered a trial bottle, but this people charged for 5 bottles, i noticed immediately and made a complaint,
they replied promptly, saying as they have made a refund and i"ll get it in 7-10 working days.the complaint was made on 31st oct 2014.and today its nov 17. 2014..
when i asked again they told refund as happened on their side but i need to check with my bank.i told them that i checked with my bank and i have not recieved my amount of 9, 872/-inr .i have mailed them a final request for refund money, but if they don't refund, i have planned to lodge a complaint with media, consumer court and all possible areas.b'coz its my hard earned money.i'll never let it go.

Hi all! I too have been scammed by this company...my goods never arrived! But they damn sure charged me ...I have called several times sent numerous emails and nothing...this was almost 5 months ago! So I guess from reading your comments that best solution is to contact my CC company?

I agree Bio trim labs is a total scam they continued to take money out of my account plus the product does not work! Then they hacked my account and sent hundreds of people promotional emails. Spread the word everyone! Bio trim needs to be shut down!

I bought a product seing them online. Which was 1700 they have chargd me 9000 which is realy huge amount . I tried getng in touch with them but no responsdd . Please help me out in getng my money back ..

THESE GUYS ARE THIEVES, THEY KEPT CHARGING MY CARD EVERY MONTH FOR $9.95, and I NEVER PURCHASED ANYTHING FROM THEM ! RETURN MY MONEY BACK, ### !

I should have see this complain earlier. I have not receive any of the products ever since they charge $65.95 + $54.95 on Aug 15, 2014 and later on Oct 13, 2014 and Nov 12, 204. I have complain to my credit card company and hopefully can get back my hard earn money back.

They cheated me they debit 9800 instead of 1799 for an product fraud

I have been scammed too. please help me. i've been charged 15000 for products that didn't arrived.
i emailed their support team but did not get any reply. i called their number [protected] and [protected] but they're both "not yet in service."i just want my money back.

if you have any suggestions on how i can contact them and have my refund, please contact me:
mycomplain0318@yahoo.com.ph

i would very much appreciate any help thank you!

I had ordered their trial products for USD39/- and i realise the bank charge will be SGD230+ approx.

I emailed to them 4 emails and want to cancel cos is way too expensive. But no respond from them.

Gosh! I had placed an order on Sat ! Then i chance upon this website about biotrim Labs!

What should i do ?

Hi everyone. I'm from Singapore. I've been cheated too. Place my order last Thu and discovered amount deducted from my bank account is not what I authorised. I thought it's only trial amount I'm paying. To my shock the amount charged was three times what this cheat company displayed on their website! My hard earned money! I'm only left with very little money because of this fraud company! Oh dear my family expenses gone now! Lets put our hands together to get hold of this stupid company & bring them to justice! Else more people will be their under vicious act! Heartless!

I also ordered but has not received the items until now...

I have ordered pure cambogia from biotrimslab website..the cost of the product Rs.1567 but they took 10000rs from my account. Please refund my money .

Biotrims LAb - Fast and very efficient in deducting money from cards and yet slow as a snail with delivery! I placed an order for Cambogia and the pure cleanse since Jan 12th 2015. It's Feb 07, 2015 today and they just sent me a mail asking me to confirm my address (which was correct) and said that they would resend the order. It's unprofessional of them to claim that they deliver within 10-14 days when they actually don't! The funny part is that after I placed the order, I called to cancel it cause the price was ridiculous but they said sorry the order has been released already so there was no way to cancel it. I wonder where that order went.
BIOTRIMS I WANT A REFUND IF I DON'T GET MY ORDER BY NEXT WEEK!

biotrim asked me to check the local post office as well! There was no parcel under my name, mobile number, address or p.o box! I tried calling the same number again yesterday and today but it keeps saying that their office is closed. I want a refund! Please someone help me get my money back... what do I do?

Since i read all the complaints made me worried to consume the product since i read in the bottle that not yet any FDA and I order this product 3 months ago and finally after 3 times complaint by emails, they were responded but same as other complaint that their said I need to check to the Post office but I didnt wanna do that, I little bit lucky coz after I order by CC then I Close My cc so they cannot took my money by CC. I was shocked after read all the complaint and I decided for not drink it. And I got this advertised by Facebook and working together with Magazine local here in Indonesia. Next time need to be wise shopping online and Specially for kind of supplement need to careful.

We can call now that not as specialist of Diet but specialist for steal money in CC!

Some advised for all who every month BIOLAB Took you money, please close you CC it will stop all the problem

i got scammed too.i ordered thier products on dec30th. and i got the products on jan 23th but the expiry date for one of their product, on the bottom it reads 1/15. i tired calling them, emailing them, chat with them, but still nothing. thier customer service is sooooo bad. i also got the "don't reply to this" message on the email they provided. how can i get my refund back?

i got scammed. i ordered thier product on dec 30th and i got the products on jan 23rd. but the expiry date for one of their products has passed, on the bottom it reads 1/15. i tried calling them, emailing them, chatting with them, but still nothing. their customer service is soooo bad. i also got the " don't reply to this" message on the email they provided. i am greatly disappointed. don't know what to do.

After I ordered I immediately call bank to stop the transaction after realising that there was no confirmation as to quantity and amount they deducted after I key in my bank particulars. Their page also misleading, only pictures of bottles of pills, I didn't think much and tap the one with the least amount of $30+ not realising that is for purchase of 5 bottles! It was only I key in my cc details that I realised that something is not quite right, why no confirmation of order and the amount that I am paying? I called my bank immdiately and made a trip next day trying to do something to stop the transaction but sadly nothing could be done as I myself key in everything of my cc particulars but only file a dispute. Should I email to ask them don't send or let them send then reject? What should I do regardless the might take sometime dispute outcome? Please help me, thanks a million!

I forgot to mention to my horror they charged me twice of S$212.46 which is S$424.92! Who can I go to if I want to make a report? I must get my money back! Please advice and thanks so much!

This company is a scam which prey on peoples desire to loose weight. I too received an email from a trusted source to find out his account had been hacked, I called biotrim within an hour of oredering what I thought was 1 bottle at £18.99. They told me I couldnt cancel as it had already been processed. After calling them I was given a receipt via email which stated I ordered 5 bottles with 15% vat added which was a total of £108. I called them again to tell them their website was misleading as I was not put through to confirm order page before processing. They told me I could request a refund once I had received order and sent it back.
I receievd the order with no receipt or details with hiw to contact them, thankfully I still had the number in my phone uk08708200364.
they told me they could not offer me full refund only 85% or 50% back and keep the product. I explained how angry I was etc and they hung up on me. I called them back and took the 50% as I was not conviced I could trust they would admit to receiving the item and I would be completely out of pocket.
Ihave learnt my lesson.

Hi there, you are lucky to have called and at least 50% of your money retrieved and me? E local registered no. is not even valid, I mean it's a number no longer in use. Am here in Singapore, what can I do? After I entered my cc particulars and done it's auto exit that page and I didn't even had chance to screen shot as it's gone! Should I wait for them to deliver the order when I don't even know will they deliver or not. If they did then with no contact or whatever how do I even had them returned? Or simply reject to receive? Should I try email again saying if no refund I'll report to whatever relevant unit whether it's the consumer unit or even the police? Then maybe they'll refund me? Please give me some advice someone, I feel like I dying because of the money lost! I'm hard up and yet money conned like that to a struggling single mum...

Hello,
I too have been scammed. I placed an order for 1 bottle at a price of Euros 22.99. I never received an order confirmation so assumed that the order didn't go through. Then 3 days later I received a shipment notification for 5 bottles and my cc was charged Euros 132.99.
I immediately telephoned them and was told that I ''misunderstood the website''. I advised that I had read an awful lot of reports about the same problem with other buyers and the girl got very offensive and said that all of the other customers had also ''misunderstood the website''.
I told her I didn't want the order but she said it had already shipped and that if I returned it unopened I would get 85% of my money refunded, which from reading all the complaints I don't believe for 1 minute.
I am so upset about this I don't know where to turn to as I am living in Ireland and very far away from their address in the USA.
Is there anyone else from Ireland who has had this problem? if so, I would really welcome your comments.
Thanks a lot.
Liz.

i also ordered this product but didn't received yet its around 3 months company has to charge 1800/- INR but 9872/- INR deducted from my account and even i didn't received product company charged for nothing than i go through website and make so many complaints and done live chat for refund executive assure that they will make process for refund then i gave them warning that if i will not receive refund with in 3 days i will file complain in consumer forum i received my money back next day... thank God its total scam dont go for it i had suffered for 3 months

I am totally frustrated after seeing all the comments as I got scammed too. I just placed and order 3hours ago and received a confirmation that my order will be processed on April 1, 2015 but since there was no confirmation on the amount purchased; i got worried so i immediately search www.biotrimlabs.com and read their terms and conditions and i found out that once the order is not yet shipped; you can still cancel the order and asked for a refund upon calling this numner in US +[protected] and i was able to speak to a customer service agent named Georgia and she informed that she regret that she wont be able to make 100% refund since the order has been completed and full amount worth $227 has been deducted in my CC account. I was really pissed off and I read to her the terms and condition but she just kept on apologizing for inconveniences caused and she informed she cannot refund the full amount instead she can refund only 50% and i took the reference number of the said refund transaction and i was informed that it will be transferred back in my account after few days and the items purchased will still be delivered after 10-14days in the address i mentioned. Fingers crossed! I hope that i'll be able to get at least 50% of my money than nothing at all. I've learned my lesson not to jump right ahead in any online business transactions without thorough checking if it is really reliable or not. I felt bad for others who werent able to get back their hard earned money. I will share my experience to others at least to help them avoid this kind of modus operandi.

For your information, I made order for 5 months supply and got the confirmation email on 28 March 2015 and they charged my credit card correctly on the same day. After that, I receive a track code to check the delivery status on 31 March 2015 and I'm happy to let you know that I receive the shipment in Hong Kong on 09 April 2015 finally. During the time of waiting, I was nervous after I read the comments here, so I contacted their online customer service to reconfirm my order, they were friendly and helpful, honestly, I didn't have any hard feeling to deal with them. NOW, hope the products do fit me! : )

Hi Ladies,
I got my 85% refund after I return their products, so don't give up and just keep chasing! Oh over here in Singapore the contact is not jn use so I just keep emailing and also pm them via FB chat, after confirming I want a 85% refund the only response was from FB pm only but that's fine although it might take days to reply. I received 5 bottles of my order and immediately return via registered mail in order to track and at my own cost too. Hope all of you get back your money too, cheers!

My name is Engela from South Africa. I also was scammed. On Facebook "FREE SAMPLE" CLUB
Believe me nothing is for free. up to today R4500.00ZAR was taking from my bank account. after I asked the bank not to authorize. I am so cross will phone them hopefully I will get my money back.
the ad was "free sample" paying only small shipping fee $4.95 what a surprise. send them emails but no
answer. But I want my money back and not let go of croocks like that. How on earth can they do something like that. will call them in ofice hours. if some one can help me to get hold of this ###.
please...?

I was doing a subject in my youth working course, and a survey came up.. "answer the few Q's, and receive a free gift, only pay for postage". After doing the survey, gave me a list of products to choose from.. I chose a tub of protein powder, and after filling out the required details, i checked my bank, and to my horror, instead of being charged ONLY $3.95 AU postage.. I was charged $175.73 for a completely different product.. I immediately sent emails to Boitrim labs.. complaints department.. billing department.. and to customer service.. I received NO REPLY! I then rang the company, and was then told 'Sorry sir.. your order has been placed and order is on its way.(Less then 10 mins after doing survey!) I ERUPTED! I was then told they would only charge me 50% of the original price.. i still told them I DIDNT WANT ANYTHING FROM THEM>> THAT IT WAS A SCAM AND THE COMPANY WAS EXTREMELY SHIFTY IN THE WAY THEY DID BUSINESS! I GOT NO-WHERE!. So I tracked down the Facebook page of the company, and left a very damning letter, explaining what had happened, and stated that I had a recording of the conversation I'd had, and that I had also kept screenshots of the original offer, and of the survey, and the page they asked me to fill out. After several days of back and forth with the Facebook page, I was told that I would get FULL refund! AMAZING! It eventually did get refunded to my bank. I have now closed the account used for that transaction. The bank has contacted me since, saying that BIOTRIM LABS have, since the refund, tried 3 TIMES to debit my account for the $175.73! UNBELIEVABLE! This was about 1 week ago. I arrive home today, and low and behold I have a parcel to pick up at the post Upon picking the parcel up, it was the item they charged me $1275.73 for! Laughs on them now though.. I have the parcel.. they haven't been able to charge my account for it.. I contacted the company, and they expect me to return the parcel, AT MY EXPENSE!
WARNING! DO NOT HAVE ANYTHING TO DO WITH BIOTRIM LABS! THEY ARE NOTHING BUT DISGRACEFUL, A RIPP OFF< AND WILL TAKE YOU FOR ALL THEY CAN!

Pada tanggal 23 Maret 2015 saya telah membeli 2 produk dari Biotrimlabs.com, atas pemebelian tersebut saya telah mendapat konfirmasi dari Biotrimlabs.com sebagai berikut:
-Pure Cambogia Ultra Confirmation (#11004BF73D)
-PureLife Cleanse Confirmation (#11004C27EF)
pada tanggal 25 Maret 2015 Biotrimlabs.com memberikan link untuk pelacakan paket pengiriman sebagai berikut:
- http://www.brokersworldwide.com/clientlogin/uspsbagtag/TrackV2.aspx?c=11145&p=PDM2015032410713
- http://www.brokersworldwide.com/clientlogin/uspsbagtag/TrackV2.aspx?c=11145&p=PDM2015032410713
tetapi itu semua hanya cerita bohong dari Biotrimlabs, buktinya sampai dengan saat komplain ini saya tulis, paket kiriman dari mereka tidak pernah saya terima.
dengan say tulis komplain ini saya berharap agar tidak ada lagi orang lain yang tertipu dan berharap juga agar pihak Biotrimlabs.com mau mengembalikan uang saya.