Black Hills Energy’s earns a 1.5-star rating from 23 reviews, showing that the majority of customers are dissatisfied with service.
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Rebates not received
We went on black friday (at a reasonable time 10am) for batteries which were "free", a remote control and calculator. these items were supposed to be free after rebate. of course we also purchased other "not free" items. so far we have not received any of our rebates. no onre is reachable at any of their so called customer svc phones and web sites. when we went there on black friday, my husband i i wondered why no one else was about in the store on black friday. now we know why - they are running a scam and we bought at least 100 dollars worth of extra merchandise believing that it was free
The complaint has been investigated and resolved to the customer’s satisfaction.
Liars and thiefs
I live in a small town in CO located on the Eastern plains. The only gas company that can deliver service to this area is Black Hills Energy. Up until about 2 months ago, I never had a problem. My payment is due on the first of every month. I paid my payment for November at 6:00 in the morning on the 1st. When I went to leave my house at 9:00 am, there wa...
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Overview of Black Hills Energy complaint handling
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Black Hills Energy Contacts
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Black Hills Energy phone numbers+1 (888) 890-5554+1 (888) 890-5554Click up if you have successfully reached Black Hills Energy by calling +1 (888) 890-5554 phone number 0 0 users reported that they have successfully reached Black Hills Energy by calling +1 (888) 890-5554 phone number Click down if you have unsuccessfully reached Black Hills Energy by calling +1 (888) 890-5554 phone number 0 0 users reported that they have UNsuccessfully reached Black Hills Energy by calling +1 (888) 890-5554 phone numberCustomer Service+1 (800) 694-8989+1 (800) 694-8989Click up if you have successfully reached Black Hills Energy by calling +1 (800) 694-8989 phone number 0 0 users reported that they have successfully reached Black Hills Energy by calling +1 (800) 694-8989 phone number Click down if you have unsuccessfully reached Black Hills Energy by calling +1 (800) 694-8989 phone number 0 0 users reported that they have UNsuccessfully reached Black Hills Energy by calling +1 (800) 694-8989 phone numberEmergency Assistance
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Black Hills Energy address7001 Mount Rushmore Road, Rapid City, South Dakota, 57702, United States
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Black Hills Energy social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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