Blue Label Telecoms

Good day I have been trying to contact your office since last year june with no luck. The consultant informed me that I have been receiving a month airtime from rmcs as I am an edgars customer. I did not agree with this contract thing /service as my sim card is prepaid. Kindly respond and when I visit the store they refer me back to this [protected] and it rings with no luck. Must I take legal action or what?

Hope you receive the above in order

Regards
Masego fink

I took out a contract with In Blue Lable Connect in April. I received the phone on the 13 April 2018 and they say I must call them to active the simcard. The first premie did go of on 31 April 2018 the amount of 299.00. Since then until now I called them but no luck. The premie still went of on the 1 May and 1 June 2018 and still no service. I called them everyday and still waiting for them to come back to me, the numbers I have is [protected] and [protected] and [protected]. I send them mails but still nothing. They put a block on my account so that I cant reverse the money. So every month am paying for something that I cant used. The only thing I wanna to do is to cancelled the contract and want my money back. I did everything right its them who didn't stay in the rules of the contract. They steal from me every month. How can you sell a product to a client and do that? Its the worse service I ever had. Feel free to contact me for more details my number [protected].

Kindly assist me, my cell number has been converted to contract without my permission. I was trying to do sim swap when i realize that my number is now contract. I went to edgars as advised by my service provider, they called rmcs to cancel it but with no luck. My number is still on contract that i didn't give permission to. My cell number is [protected] i called rmcs now and spoke to tamara who said they will call back to cancel, i received a cancellation sms from them like previously. Ref no they gave me is blcn-[protected]

RMCS . Hi my name is Andries i don't know what to do about getting them to cancel my subscription service it's a flexi 55 i tried to phone them the number that's been given on their website is a lady that don't work ther so I'm in a bit of stress what can i do pls my email address is [protected]@gmail.com and my number is [protected] pls if anyone can help me.

.Buy airtime and on the 23 December 2014 received sms to welcome me as RMCS newest customer to the VODOCOM TOP UP.As a result of this my Blackberry Internet Services stopped working and Vodacom gave me the call centre number. After numerous telephone calls from the 29 December 2014 nobody come back to me. I get two different Ref Nr the first on the 6 January 2015 ref nr [protected] and then on the 12 January 2015 I spoke to Tumelo who promised that everything will be solved and give me the
second ref nr [protected] and that somebody will contact me in 24 hours and today 3 days later nobody phone me. I cant get hold of friend and family on whats app and also my facebook is down. CAN YOU PLESE ASSISIT ME URGENTLY WITH THIS, I also see on my Edgars statement the first payment went through, I will never take out any contract on a cell phone and if I want it I will directly go to VODACOM. I BEGGING YOU TO PLEASE SORT THIS OUT AS SOON AS POSSIBLE I TRIED FOR 3 WEEKS AND NOTHING MATERIALIZED.

Received an sms from RMCS at 11:09 today informing me that my cell phone number had been activated for the Vodacom Top Up 49 S for RMCS. As a result of this my Blackberry Internet Services stopped working. I immediately contacted Vodacom and the agent on the customer care line informed me that this was an RMCS/ Jet/ Edgars matter and gave me their call centre number. The first person I spoke to told me she would forward an urgent request to Admin to have my number deactivated. She took down all my details but when I requested a number for "Admin" I was informed that there was no number available, but only an email address. She also said someone would contact me as a matter of urgency. By 16:30 I had got tired of waiting so phoned the RMCS care centre again. This time a lady called Lindiwe answered and managed to ascertain that my number had been registered, despite the fact that I had never requested such a service, She said that someone would contact me tomorrow 27 March. However, this means that I will have to wait until then to be "deregistered" from something I never asked to be "registered for" in the first place!