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Bonney Watson Complaints 1

ComplaintsBoard
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6:47 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Bonney Watson funeral home

This review is to help those suffering grief & distress on loosing a loved one or making plans for themselves in advance. I should have checked prices at funeral homes, since they vary, but didn't. I actually believed they wouldn't be that different, but was wrong, it can vary by thousands of dollars. I went to Bonney Watson at SeaTac, WA. The physical paper cremation contract for Bonney Watson is titled under FORETHOUGHT, no mention of Bonney Watson that I could see and on the top of the contract, it says INDIVIDUAL LIFE INSURANCE/ANNUITY APPLICATION. It asked health questions & then the section was Coverage & Payment Plan & LIFE INSURANCE with the PRICE OF $5, 043.00 and that it would be Face Amount at 6 months. On the next page, it had a price for IMMEDIATE CREMATION AT $2, 440 with a basic wooden urn for $75, A TOTAL OF $2, 515.00, SAYING IT WAS A TOTAL GUARANTEED FUNERAL PRICE right next to it. I'm 67 and believed for over a year that MY TOTAL PRICE for the cremation was the listed $2, 515.00 on this page. I FOUND OUT THAT IT'S ACTUALLY $5, 043.00, the price listed under Coverage & Payment Plan & Life Insurance. This is more than TWICE AS MUCH AS I BELIEVED. Its my opinion that its a little deceptive when it has one price for cremation of $2, 515 & the other price saying life insurance for $5, 043. which is really the price of cremation. I would have kept on believing the price wrongly, if I hadn't cancelled my ash scattering at their Rose Garden at Bonney Watson (which is a separate contract & at least you get a full refund on that). By the way, the Rose Garden is extremely small & elevated with granite and an extra $737.00. The ash scattering contract was precise, but in my opinion, their contract for the cremation is Not. Even after reading the small print, I could not understand it. I was told that if I cancelled the cremation, the penalty would be high, almost half the price of the cremation, which again is a total of $5, 043 without a service. YIKES!That would be a huge monetary punishment! In the small print of the contract, it doesn't have the penalty fee or percentage of penalty fee listed for cancellation. It just says you can cancel the Agreement at any time, but cancellation of this Agreement does not cancel your Insurance Contract. There's only 2 pages of the contract & 1 page of small print. Its not clear to me which is the Agreement & which is the Insurance Contract. If only I had understood it for the 30 day after purchase, I would have cancelled it immediately, but so very confusing, maybe I have dementia! But for those still looking for comparisons on cremation prices, Get on the Internet and GOOGLE: LOW COST CREMATION SEATTLE & KING COUNTY/CREMATION SVCES. I don't know how updated they are but here are some they have listed: People's Memorial Assoc $895, Klontz Funeral Home $905, Dayspring & Fitch $995, Flintof's Funeral Home $1, 395, Cremation Society NW $1, 495, Hoffner, Fisher & Harvey Funeral Home $1, 495, Yahn & Son Funeral Home $1, 495, Yarington's Funerall Home, $1, 995. The highest one was Sunset Hills Funeral Home at $4, 185. I hope this review helps some of you & save you from making the mistake that I made. BONNEY WATSON HAS THE HIGHEST CREMATION COST OF ANY OTHER FUNERAL HOME OR CREMATION FACILITY LISTED on the website I have for you to Google. They are not on it, probably because they are Pierce County? But after researching on the Internet, the average statewide cost is $1, 363. but ranges from $400 to $4, 000.

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Update by LIED TO VICTIM
Apr 29, 2018 2:36 am EDT

Just to say that Bonny Watson did not Lie to me, as it says next to my review, I just believe that their contract is very unclear and very misleading. See my full review of Bonney Watson. I had changed from one person to another, after the 1st one who initially worked with me on signing the contract, would not response to my phone calls and 2 emails.

Resolved

I have resolved my complaint with Bonney Watson Funeral Home and want to remove my complaint against them. Thank you.

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Is Bonney Watson Legit?

Bonney Watson earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Bonney Watson stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Bonney Watson's reputation as a trustworthy leader in their field. Customers can rely on Bonney Watson's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Bonney Watson. The company provides a physical address, 5 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bonney Watson resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Bonneywatson.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bonneywatson.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bonneywatson.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Bonney Watson.

However ComplaintsBoard has detected that:

  • Bonney Watson protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Bonney Watson has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Bonney Watson complaint handling

Bonney Watson reviews first appeared on Complaints Board on Apr 27, 2018. The latest review funeral home was posted on Apr 27, 2018. The latest complaint funeral home was resolved on Apr 27, 2018. Bonney Watson has an average consumer rating of 5 stars from 1 reviews. Bonney Watson has resolved 1 complaints.
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  1. Bonney Watson Contacts

  2. Bonney Watson phone numbers
    +1 (206) 242-1787
    +1 (206) 242-1787
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    SeaTac, WA
    +1 (206) 322-0013
    +1 (206) 322-0013
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    Capitol Hill, WA
    +1 (253) 839-7317
    +1 (253) 839-7317
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    Federal Way, WA
    +1 (206) 722-3675
    +1 (206) 722-3675
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    Rainier Beach, WA
    +1 (206) 782-4700
    +1 (206) 782-4700
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  3. Bonney Watson emails
  4. Bonney Watson address
    16445 International Boulevard, Seattle, Washington, 98188, United States
  5. Bonney Watson social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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