Brewers Air Conditioning & Heating’s earns a 4.2-star rating from 14 reviews, showing that the majority of customers are very satisfied with service and installations.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
My thermostat is set at 80 and the house is showing the temp at 83, which is why I called Brewers Air Conditioning &
My thermostat is set at 80 and the house is showing the temp at 83, which is why I called Brewers Air Conditioning & Heating to come out in the first place. I paid $99.00 and nothing has changed. I was given a quote of over $1,000 to do a leak check and add coolant. The AC unit is 14 years old so it is foolish of me to spend that much money when I will probably replace it in January. It would have been nice if the technician could have just added the Rd310 (or whatever it is called now). I won't call Brewers Air Conditioning & Heating again. $99.00 and my AC is still not cooling my house. I'm retired and can't afford to flush money down the toilet. I gave you 2 stars because the technician was very nice.
Very professional and very knowledgeable Senior Technician, honest and no pressure
Very professional and very knowledgeable Senior Technician, honest and no pressure.
Technician was prompt and courteous
Technician was prompt and courteous. I've used Brewer's for 15+ years and have always received excellent service.
Our service tech, Trey, was very prompt, efficient, and friendly!
Our service tech, Trey, was very prompt, efficient, and friendly! I appreciated Brewer's AC coming out less than 24 after I called to fix our unit. A+
Upfront and transparent on all work performed
Upfront and transparent on all work performed. On time and didn't waste any time getting the work finished. Second visit from Joe in almost two years. Thanks
I have been using brewers air conditioning since 2008
I have been using brewers air conditioning since 2008. I have been happy with their service and follow up. I would recommend Brewers air conditioning to anyone
We have used Brewers for over 25 years and we have always been impressed with their service, price and quality of work
We have used Brewers for over 25 years and we have always been impressed with their service, price and quality of work. I would highly recommend them For your AC needs.
Outstanding service provided by our Brewer's AC technician
Outstanding service provided by our Brewer's AC technician. Prompt, professional, and we are assured our AC will operate to Trane factory specs. We are very satisfied customers of Brewer's!
Have had Brewers Air Conditioning & Heating install and maintain our AC/Heating systems over the last 15 years
Have had Brewers Air Conditioning & Heating install and maintain our AC/Heating systems over the last 15 years. Always dependable and timely in information and system install. Technician Treymayne has supported the system for the last five years. Trust him and the Brewer Team completely. Five stars!
We had Brewer's replace our A/C - heating system and what a great job
We had Brewer's replace our A/C - heating system and what a great job. From top to bottom, this is the most professional A/C company that I have worked with in the valley. They made the whole process so easy. My family and I will be using this outstanding company for our A/C needs moving forward. Thanks guys...
I have used Brewers to maintain and replace A/C units on 2 separate houses and have always been more than satisfied
I have used Brewers to maintain and replace A/C units on 2 separate houses and have always been more than satisfied with their exceptional service and honesty. My favorite A/C technician is Joseph and I have requested him for years. He is efficient, very knowledgeable, very experienced, thorough, and friendly...a straight-shooter in whom I have confidence.
Making an appointment was easy
Making an appointment was easy. Quick appointment times. Technician, Guillermo, arrived on time and was very professional and efficient. He explained everything he did, and was patient and helpful in answering all my questions. Brewer provides great documentation of their findings. Prices reasonable. Outstanding service provider. Will use again and strongly recommend.
Technician was prompt and courteous. I've used Brewer's for 15+ years and have always received excellent service.
We had Brewer's replace our A/C - heating system and what a great job. From top to bottom, this is the most professional A/C company that I have worked with in the valley. They made the whole process so easy. My family and I will be using this outstanding company for our A/C needs moving forward. Thanks guys...
Making an appointment was easy. Quick appointment times. Technician, Guillermo, arrived on time and was very professional and efficient. He explained everything he did, and was patient and helpful in answering all my questions. Brewer provides great documentation of their findings. Prices reasonable. Outstanding service provider. Will use again and strongly recommend.
I have been using brewers air conditioning since 2008. I have been happy with their service and follow up. I would recommend Brewers air conditioning to anyone
Not happy at all!
Not happy at all! I just spent over $10,000 for the purchase and install of a new A/C unit. After the installation took place, I noticed a crack in my bedroom wall directly behind the A/C unit that was not there before. Brewer's sent a technician out to take pictures and I was told I would hear back from the manager later that day - didn't happen. I didn't hear from Brewer's the next day either, so I contacted them again and was transferred to Mark who I believe is a Manager, but a poor one at that. He proceeded to tell me that it's a "settling crack"! Really?! It wasn't there before, and it's directly behind the A/C unit exactly halfway up the wall! If Brewer's isn't going to make this right by repairing the crack in the wall, then they can refund my money and remove their unit. There are too many other companies out there that would be happy to get my business. Very dissatisfied with Brewers!
Not happy at all! I just spent over $10,000 for the purchase and install of a new A/C unit. After the installation took place, I noticed a crack in my bedroom wall directly behind the A/C unit that was not there before. Brewer's sent a technician out to take pictures and I was told I would hear back from the manager later that day - didn't happen. I didn't hear from Brewer's the next day either, so I contacted them again and was transferred to Mark who I believe is a Manager, but a poor one at that. He proceeded to tell me that it's a "settling crack"! Really?! It wasn't there before, and it's directly behind the A/C unit exactly halfway up the wall! If Brewer's isn't going to make this right by repairing the crack in the wall, then they can refund my money and remove their unit. There are too many other companies out there that would be happy to get my business. Very dissatisfied with Brewers!
We have used Brewers for over 25 years and we have always been impressed with their service, price and quality of work. I would highly recommend them For your AC needs.
Upfront and transparent on all work performed. On time and didn't waste any time getting the work finished. Second visit from Joe in almost two years. Thanks
I have used Brewers to maintain and replace A/C units on 2 separate houses and have always been more than satisfied with their exceptional service and honesty. My favorite A/C technician is Joseph and I have requested him for years. He is efficient, very knowledgeable, very experienced, thorough, and friendly...a straight-shooter in whom I have confidence.
Brewers Air Conditioning & Heating Complaints 1
We recently moved into our new home on *** Pl
We recently moved into our new home on *** Pl. Our inspection report came back with some issues for the air conditioning and heating units. Brewers Air Conditioning & Heating was hired on 8/5/2022 to complete service and address issues as stated on the inspection report. Brewers also said they would transfer the warranty to us. We moved into the home on 8/18. The downstairs unit has not been cooling the home. Now the upstairs is attempting to do its job and running non-stop. I called Brewers for emergency service last night 8/22 and was told that someone would return my call within 30 minutes. At that point our air conditioning unit was at 87 degrees F and it was 5:49pm. I called again at 7:05pm as no one had reached out to me. Left a message with the customer service representative. I got a call back and the man told us there were several things wrong with the unit and they did not fix anything at the time of service/ inspection. Our realtor states the homeowner at the time got it repaired and there was no receipt given to them by Brewers. We were sent an inspection report from Brewers that showed zero issues with the units even though the technician I spoke to last night told us there were several issues and they did not repair any of them. It is almost 11am on 8/23. I called again this morning and the technician has told us that he will have to charge us out of pocket, he can't get here until 7am tomorrow and that he cannot transfer the warranty. Also, there is not a warranty for the downstairs unit. We are being lied to. We just bought this home for $760,000 and I just want what is promised to my family and that is an efficient air conditioning unit.
Is Brewers Air Conditioning & Heating Legit?
Brewers Air Conditioning & Heating earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Brewers Air Conditioning & Heating. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Brewers Air Conditioning & Heating has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Brewersac.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Brewersac.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a brewersac.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Brewers Air Conditioning & Heating protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Brewers Air Conditioning & Heating has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Brewers Air Conditioning & Heating
Overview of Brewers Air Conditioning & Heating complaint handling
-
Brewers Air Conditioning & Heating Contacts
-
Brewers Air Conditioning & Heating phone numbers+1 (480) 893-8335+1 (480) 893-8335Click up if you have successfully reached Brewers Air Conditioning & Heating by calling +1 (480) 893-8335 phone number 0 0 users reported that they have successfully reached Brewers Air Conditioning & Heating by calling +1 (480) 893-8335 phone number Click down if you have unsuccessfully reached Brewers Air Conditioning & Heating by calling +1 (480) 893-8335 phone number 0 0 users reported that they have UNsuccessfully reached Brewers Air Conditioning & Heating by calling +1 (480) 893-8335 phone number
-
Brewers Air Conditioning & Heating emailsmybarra@brewersac.com86%Confidence score: 86%
-
Brewers Air Conditioning & Heating address9111 S Hardy Dr, Tempe, Arizona, 85284-2805, United States
-
Brewers Air Conditioning & Heating social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Brewers Air Conditioning & Heating contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Have had Brewers install and maintain our AC/Heating systems over the last 15 years. Always dependable and timely in information and system install. Technician Treymayne has supported the system for the last five years. Trust he and the Brewer Team completely.
Very professional and very knowledgeable Senior Technician, honest and no pressure.
Outstanding service provided by our Brewer's AC technician. Prompt, professional, and we are assured our AC will operate to Trane factory specs. We are very satisfied customers of Brewer's!
Our service tech, Trey, was very prompt, efficient, and friendly! I appreciated Brewer's AC coming out less than 24 after I called to fix our unit. A+