BroadSpire Services’s earns a 1.0-star rating from 22 reviews, showing that the majority of clients are dissatisfied with claims management services.
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Poor Service/ No Service
Extremely slow or NO customer service
A mini bus hit my car when it’s parked outside my house over a month ago. The bus company promised to cover all my car damage and Broadspire was their inspector. After I communicated with the bus company for a week and then waited another 2 days from Broadspire inspector to contact me, the inspector left me a voice message. I called immediately many times. No one ever picked up a phone, so I left a voice message. The inspector would call me the next day or two, left a voice message, I called her back immediately many times, and again, no one answered. The same story repeated over a week.
While I tried to have a hold of the inspector, I did some research about this company. Many people had complaint they have never received their checks, or received it very late, or refused to cover payment. I started to worry.
After over a week, the inspector and I finally had contact. Of course she mentioned she would send me the check after the estimate was approved. If it took me over a week just to talk with her, I didn’t have confident to receive the check in timely-manner. (Maybe I could get it in half a year if I’m lucky.) I was done dealing with her so I said I would have my insurance to communicate with her instead. After another 2-3 weeks, my inspector couldn’t reach her. So I left a voice message to the bus company manager and assisted for help. Finally the inspector contacted me the next day and tried to change the story. She said she was the one who couldn’t find my inspector. (My inspector has been very responsive through the whole process, called me for the follow up, etc, so I knew she tried to do the blaming game.)
Now I have my insurance to repair my car and they will ensure Broadspire covers all the damage. I better pay for it.
My atterny screwed me and made me lose my car
I was injured on the the job 2.5 years ago. The company insurance denied my accident ever happening. So, I called an attorney to handle my case. They seemed like they knew what to do, and how to handle my case. 2 years later, i was told to go to Beverly Hills for an evaluation of my injury. Little did they tell me was, that the appointment had been cancled! I was not even contacted for this. Anyways, i got into a fender bender and lost my car! The attorney did nothing about it! They have 3 phone numbers to call me at, and there excuse was, they dialed the wrong number! Now i'm PISSED OFF!
Nastiest attitude from the "claim Handler" who have no intentions on processing or paying your claim. they do no reply to any emails or phone calls. its been 3 month of them dragging the claim for no reason. this company should be shut down for fraud & embezzlement as they only take your money w no intention to pay anything
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Overview of BroadSpire Services complaint handling
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BroadSpire Services Contacts
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BroadSpire Services phone numbers+1 (866) 830-2383+1 (866) 830-2383Click up if you have successfully reached BroadSpire Services by calling +1 (866) 830-2383 phone number 0 0 users reported that they have successfully reached BroadSpire Services by calling +1 (866) 830-2383 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +1 (866) 830-2383 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +1 (866) 830-2383 phone numberUnited States+1 (800) 522-1380+1 (800) 522-1380Click up if you have successfully reached BroadSpire Services by calling +1 (800) 522-1380 phone number 0 0 users reported that they have successfully reached BroadSpire Services by calling +1 (800) 522-1380 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +1 (800) 522-1380 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +1 (800) 522-1380 phone numberCanada+61 732 233 100+61 732 233 100Click up if you have successfully reached BroadSpire Services by calling +61 732 233 100 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +61 732 233 100 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +61 732 233 100 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +61 732 233 100 phone number100%Confidence scoreAustralia+852 21 010 990+852 21 010 990Click up if you have successfully reached BroadSpire Services by calling +852 21 010 990 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +852 21 010 990 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +852 21 010 990 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +852 21 010 990 phone number100%Confidence scoreHong Kong+65 66 328 639+65 66 328 639Click up if you have successfully reached BroadSpire Services by calling +65 66 328 639 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +65 66 328 639 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +65 66 328 639 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +65 66 328 639 phone number100%Confidence scoreSingapore+971 43 459 541+971 43 459 541Click up if you have successfully reached BroadSpire Services by calling +971 43 459 541 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +971 43 459 541 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +971 43 459 541 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +971 43 459 541 phone number100%Confidence scoreUAE & Middle East+1 (800) 241-2541+1 (800) 241-2541Click up if you have successfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number 0 0 users reported that they have successfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number
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BroadSpire Services address5335 Triangle Parkway NW, Peachtree Corners, Georgia, 30092, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 14, 2024
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