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Buccaneer Homes Complaints 3

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Buccaneer Homes This company ain't fulfilling our warranty on our home

This company ain't fulfilling our warranty on our home. They did some work but left unsatisfactory damage to our home. They cut the counter tops wrong three different times and they keep swelling up with big lumps. At this point, they refused to correct this and refuse to answer my phone calls. They left my linoleum ripped and lumpy counter tops and cabinets that are coming apart. I made multiple phone calls and had no response except that they are busy. I got photos showing the damage. I sent them to them multiple times. I'm still under warranty, and they refuse to correct the issues.

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Buccaneer Homes We got a doublewide from Buccaneer Homes in Lumberton, Tx in June

We got a doublewide from Buccaneer Homes in Lumberton, Tx in June. It came 2 months later and a crew came 2 days later to put it together and tie it down. But after that, it's been a nightmare getting things done. They finally sent someone to fix the cracks, but we still have a 2 page list of things that need to be done and they say it's Buccaneer's job. We haven't moved in yet because the boardwalk is warped and needs to be replaced. I don't want my new furniture or bell hinges to be affected by the construction. It's been 4 months and we're still waiting on Buccaneer. They say they're backed up. We've been patient, but dealing with them has been terrible. They basically told us it's not their problem. Please help us!

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Buccaneer Homes Bad customer service

Bad customer service. Product is bad. Construction is bad. No communication. Don't care. Product came 4 weeks late without fireplace. Water leaks everywhere. Insulation wet. Underpayment sagging. Mold in cabinets and between. Cabinets uneven with chips. Floors and walls bowing and uneven. Vent hood leaking in kitchen. Sheet rock cracked and not fixed. Leak in roof or vent in bathroom causing black mold on ceiling. Bought less than a year ago. Warranty department doesn't call back and doesn't care. Took my money and that's it. Service takes months to respond and seems like they don't want to fix warranty issues. Worst purchase ever!

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Roxann Luquette Hebert
US
Nov 16, 2024 5:35 pm EST

I feel like I could of wrote this review myself, we are having similar issues! Horrible customer service and the material used for the house is cheap! We have been in the house over a year now and they still have not completed the work!

Is Buccaneer Homes Legit?

Buccaneer Homes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Buccaneer Homes to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Buccaneer Homes is known for their high standards and safety. If you're thinking about dealing with Buccaneer Homes, it's wise to check how they handle complaints.

Buccaneerhomebuilders.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Buccaneerhomebuilders.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Buccaneerhomebuilders.com you are considering visiting, which is associated with Buccaneer Homes, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Buccaneerhomebuilders.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The buccaneerhomebuilders.com may offer a niche product or service that is only of interest to a smaller audience.
  • Buccaneer Homes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Buccaneer Homes

Buccaneer Homes is a reputable home builder that has been in the industry for over 40 years. The company has established a solid reputation for building high-quality homes that are not only aesthetically pleasing but also functional and durable. With a team of experienced professionals, the company has been able to deliver exceptional homes that meet the needs and preferences of their clients.

One of the things that set Buccaneer Homes apart from other home builders is their commitment to using only the best materials and construction techniques. The company understands that building a home is a significant investment, and as such, they strive to ensure that every home they build is of the highest quality. From the foundation to the roof, every aspect of the home is carefully crafted to ensure that it meets the highest standards.

Buccaneer Homes offers a wide range of home designs to choose from, including single-family homes, townhomes, and condominiums. The company understands that every client has unique needs and preferences, and as such, they work closely with their clients to ensure that they get the home of their dreams. Whether you are looking for a traditional or modern home design, the company has something for everyone.

In addition to building homes, Buccaneer Homes also offers renovation and remodeling services. The company understands that over time, homes may need to be updated or renovated to meet the changing needs of their owners. As such, they offer a wide range of renovation and remodeling services to help their clients transform their homes into their dream homes.

Overall, Buccaneer Homes is a reliable and trustworthy home builder that has a proven track record of delivering exceptional homes. With their commitment to quality, attention to detail, and exceptional customer service, the company has become a go-to choice for anyone looking to build or renovate their home.

Overview of Buccaneer Homes complaint handling

Buccaneer Homes reviews first appeared on Complaints Board on Jun 16, 2023. The latest review This company ain't fulfilling our warranty on our home was posted on Jun 20, 2023. Buccaneer Homes has an average consumer rating of 1 stars from 3 reviews. Buccaneer Homes has resolved 0 complaints.
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  1. Buccaneer Homes Contacts

  2. Buccaneer Homes phone numbers
    +1 (205) 921-3135
    +1 (205) 921-3135
    Click up if you have successfully reached Buccaneer Homes by calling +1 (205) 921-3135 phone number 0 0 users reported that they have successfully reached Buccaneer Homes by calling +1 (205) 921-3135 phone number Click down if you have unsuccessfully reached Buccaneer Homes by calling +1 (205) 921-3135 phone number 0 0 users reported that they have UNsuccessfully reached Buccaneer Homes by calling +1 (205) 921-3135 phone number
  3. Buccaneer Homes address
    330 Buccaneer St, Hamilton, Alabama, 35570-6537, United States
  4. Buccaneer Homes social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Buccaneer Homes Category
Buccaneer Homes is ranked 418 among 510 companies in the Residential Sales category

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