I placed an order for strawberry plants thru Ebay for a business called BulbsnBlooms. Purchased 100, Ozark Beauty Strawberry Plants on Aug. 17, 2020, received Sept. 29, 2020, ID # [protected], order number #[protected]. On the site it says you will be shipped bare root-dormant product. I received the product in the fall and planted them immediately. It is now May and I have had NO plant growth what so ever on ALL the plants. I have reached out to the company several times via email and phone calls. I also reached out to Ebay to see if they would help. They can't since it is passed their "deadline on dealing with complaints; however as I stated to them, if they are allowing companies to sell product that is dormant, and won't come to life until spring, then I don't think their time line fits.
Desired outcome: Would either like to receive product that actually grows, or a refund