Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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customer service at bk
AWFUL EXPERIENCE... Today, Friday December 6 at 12:30 pm I stopped by the Burger King in Moyock NC as I often do 2 or 3 times a week. I ordered two double cheeseburger and a fries and ask to remove the ketchup and pickles and instead having a bit a mayonnaise. I have a medical condition that prohibit me from eating any acidic food. I was told at the...
Read full review of Burger Kingentire experience over six months period
I have been a long time Burger King customer. Always enjoyed your products over the other brands. However, since moving to Vero Beach Florida six months ago, I have now stopped trying to buy food at the Burger Kings here. This morning was the last straw. Both properties are filthy, outside and inside. Not just poorly maintained, but FILTHY. They are also...
Read full review of Burger Kingcredit card machine and condition of restaurant
There was only one machine which customers are being told to enter their card however there is a note stuck in it covering the screen saying wait for the beep. Very strange and when I asked the manager why that was there he said he didn't know with a smirk on his face . The restaurant was appaluing with dirt and food all over the floor and seating area ...
service and food
We went to the Burger King in San Jose in fruit cove in Jacksonville Florida. Two employees were outside smoking. We pulled up in the drive in and placed our order. When we were done there was no response so my husband asked did you get that several times finally she got back on and said no she did not so we ordered again. We went to the window and paid. There was no thank you just kind of threw the food at us. Got home the food was cold. French fries were cold. She forgot our drinks! Wow - not going back to that Burger King. Should have no because it was lunch and there was only two cars in the lot!
personal stuff on serving area
I went to Burger King and noticed a vape and used water bottle on the area the grab the food from. Not very sanitary and very bad looking. I am very sure this goes against health department codes. I felt if I did something to person at the window they would brush it off. Don't feel like I should be eating the food I purchased because if that is in the front view area what Is happening in the back?
manager at this location
I would give this location zero stars if I could. Probably first time posting a bad review for a restaurant. But it's unbelievable how I was just treated by the manager Kelly. I have been brushing off her rude behavior in the past. I ordered for drive thru through their app and got charged. Upon getting there I saw the drive-thru was closed. Which is ok...
Read full review of Burger Kingwhoppers
On December 1st, my wife and I ordered a whopper meal and a double whopper meal. On both sandwiches the burger meat was so over cooked all you could taste was burnt crunchy cardboard like meat. Both fries were so soggy that they fell apart when you picked them up. Our meals were inedible, but we were pleased to see we had game pieces on our fries and...
Read full review of Burger Kingservice
I sat at the drive thru to place my order for 5 minutes. Nobody ever acknowledged me. I heard the speaker go on and off. A male worker peeked out the side door at me, with another male worker. I pulled up and they were both laughing at me. The one with the headset ran off. The other ran over to pretend to wash dishes, then left when I took his picture. I...
both service and food
My wife and I went to BK in Stephenville, Tx. My service was very terrible and the wait at the counter to even place an order was too long. They didn't ask if we were a dine in or carry out which we were a carry out because the drive thru line was too long. We waited for 10 min. to even place an order. There was a sign on the door for 10% off any order everyday between 2pm-7pm, we didn't get it until my wife came out of restroom and ask then she went to go get our change. The service girl acted as if she didn't know anything and had to ask manager that seemed just as confused.
My father in law has had the same and worse service. They mixed up his order 2x, refused to give him the free burger when they did the survey and him, my mother and aunt had bought the burger required to get the free burger. He loved BK until now. He will not go to Stephenville, TX BK ever again. If he is Brownwood, TX or Abilene, TX at the Air Base he will eat at BK but never at Stephenville, TX. That is how much is dislikes your business.
Buddy Cabaniss
customer service and whopper survey
This particular Burger King is the most rude I've ever witness. Also it seems, doing a survey doesn't help the matter. The attitude is poor at best and not caring for its customers, not treating them with respect. I had stop coming to this Burger King a few years back. What brought me back was the Impossible Burger, plant based. One girl at the register...
皇堡 burger
I had a train from Qingdao and I bought a burger to go. I was in a hurry so I wanted to eat it on the way. Already in the train I found a thick black hair in the burger, so it could not be mine. Thus I wasted my money, didn't have dinner and had to stay hungry for whole trip and I had no chance to give it back or talk to a manager of that place. Reply please and give a comment about such a disgusting situation.
sausage croissant
Please respond to this complaint. My thanksgiving has been ruined by your food. I got Violently ill after eating sausage croissant on November 28, 2019 at around 7:15am. I Vomited twice, 6 and 8 hours after eating. Headache and nausea all day. The woman who served me the food looked about 40 years old. She was Caucasian. There was a younger African...
Read full review of Burger Kingpoor service
Last night 11/27/at 9:50 pm we arrived at the Burger King in Union City where we waiting in a long line with about (5) cars for over (20) minutes, before we could make our order added to an additional (10) minutes before coming to a drive thru window to pay. I don't know know what the problem is with this location but we have frequent this Burger King at...
Read full review of Burger Kingricardo castillo, manager verbally attacked customers
Ricardo Castillo, who is a manager at the Eustis, Florida Burger King, yelled at 2 customers old enough to be his grandmothers. They were only expressing their 1st Amendment Rights of Freedom Of Speech. They ladys didn't understand what the employees were saying because they were not speaking English at all, they were speaking Spanish, and got offended by...
Read full review of Burger King and 4 commentswhopper with cheese
I ordered a whopper with cheese. When I got home and opened it, the meat was very dry and very thin. Lots of lettuce and onions. Tomatoes were good. The cheese wasn't melted. It just wasn't good at all. When I go past burger king there are very few cars there. Maybe you try to make the burger better. When I go to Mcdonalds or Wendys the burgers are alway...
Read full review of Burger Kingcustomer service
I was in line at the drive-thru basically waiting to get an order and there was no comment or no response from the drive-thru assistant or window and I did not hear anything com in my from the speaker, no please wait or anything so I pulled up to the window to order and they refused to take my order. I was then told that I jump the line. The assistant...
Read full review of Burger Kingorder
I ordered and paid for 2 of your spicy chicken meals and a king Jr kids meal . They had me Park in front saying they had to make the chicken patties . After 25 min of sitting there I went in and they hadn't made anything . So they gave me the food and when I got home I realized that they gave me someone else's order . Only thing they got correct were my soft drinks . This has to be fixed
Read full review of Burger Kingcommercial swearing
The commercial for the plant based meat that says "im a [protected]@#= fool" I don't think is appropriate and unnecessary. Shows the lack of class Burger King has and education to whom ever created the commercial that they couldn't use better words to describe the situation. This use of language I find offense to have to listen to in a commercial and also will let others know. After this I doubt I will ever purchase another item from this company
bacon king burger
Date of Incident - 11/24/2019 Location - Dempster Street, Evanston IL, Time : 9:50 - 10:25 We had ordered food through Door Dash and upon eating our food my mother had found a pencil in her burger. It was covered in ketchup and had the string still attached. She vomited almost immediately after realizing what it was. How disgusting is that. Even if it wa...
not receiving food
Im really not the one to complain but I'm pissed and very disappointed because I get home after ordering threw the drive thru for me and my kids and didnt recieve all my food after paying full price and leaving back out the house in the cold is not an option. First off everything we received was cold and I mean everything . I ordered 2 crispy chicken meal...
Read full review of Burger KingBurger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024 - View all Burger King contacts
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