Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Canadian Tire 2929 Green Rd, Duncan, BC, V9L 0C1, CA
Canadian Tire company logo
Canadian Tire
reviews & complaints
Canadian Tire company logo

Canadian Tire

2929 Green Rd, Duncan, BC, V9L 0C1, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
D
12:58 am EDT

Canadian Tire - Auto service invoice # [protected]

On August 27, 2021 I took my Dodge Caravan into Duncan CT auto service for diagnostics as it had been running rough and had had an occasional backfire over the course of a couple weeks.
After diagnostics, I was told that the van required new plugs and wires to resolve the above problem and I was given an estimate of OVER $500 (with an oil change). That seemed an excessively high and unreasonable estimate so I drove to a mechanic I know who had a quick look and told me it was the ignition coil and that the plugs and wires were fine. He replaced the defective coil and the van has run like a top since (it's Sept 18, odometer 212912 - I've put 611 kms without a single previous issue). Clearly the plugs and wires were and are absolutely fine!

It's not fair nor appropriate that I pay $123.20 for diagnostics that were WRONG and would have resulted in me spending nearly $500 and NOT fixing the problem the van presented with.
I would like this refunded as a gift certificate please.
Thank you.
Dr Brenda Bernhardt
[protected]
[protected]@gmail.com

Desired outcome: I would like a CT gift certificate for $123.20

Read full review of Canadian Tire
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.