A&W Restaurants reviews and complaints 1
View all 197 complaintsA&W Restaurants - Ordered a beyond meat burger and got a papa burger.
My wife ordered a Beyond Meat burger with extra pickles. We left the drive through and started eating. Halfway through she realized there wasn’t any veggies on her burger (she’s vegetarian) then we looked at the receipt and realized it was a papa burger…
Now she’s sick to her stomach. When I went back to the A&W to tell them, they just told me it was my fault and that they can’t do anything about it. The manager came out and reluctantly gave me some of my money back for the order.
Desired outcome: I would have liked this not to have happened at all. It seems this particular A&W’s employees have better things to do than help their customers. Every time we’re there something like this happens.
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