Liquor Control Board of Ontario [LCBO] reviews and complaints 2
View all 199 complaintsLiquor Control Board of Ontario [LCBO] - Service
In the past week I went to our local LCBO at 556 and to my surprise the door was locked, the closed sign off and employee taking cash to the office so I am assuming that it was closed even sooner than the posted sign of 6 pm! Was not impressed!
Also it has been the practice of most of the staff to start parking (starting last summer) on the main street in front of the store. (Yes there is parking at the side...which employees could/should be using as they are there for many hours) At times there will be as any as 3 employee vehicles out front when they have ample of parking in other areas, that of course is not prime parking. I have heard MANY complaints on the street about this. There are alot of seniors in this town and the prime parking should be for LCBO customers and NOT their staff. We are going into our busiest season here and hope to see the corrected for our community.
Liquor Control Board of Ontario [LCBO] - rude staff!
I'm on my way to hunt camp, I dropped in to get a case of Budlight (cans), there was only one staff working, she was at the front counter serving a line up.
I searched store for Bud Light cases, the only ones that were on display were Tall Boys 6 in pkg.
There was an open door with shelves of cases of beer that I assumed we were supposed to grab, similar to other back rooms such as the depot in Kagawong and Gore Bay, so I grabbed my case and proceeded to the line up.
While this clerk was serving two gentlemen, she looked at me and loudly asked "Did you just pull that from my back room?"
I surprisingly said, yes? Isn't that what we're supposed to do?
She continued to speak loudly and rudely, "your not allowed back there! That's my storage room!"
(at this point I assumed she was the manager as she was referring it to hers)
I responded with, "there was nothing out on the floor and no sign at the door"
She barked back, "‘there IS a sign, it says Employees only!".
With a line up of people behind me I decided not to make a scene but I wanted to say... that's fine you can keep your beer... I'm going to Gore Bay!"
I WILL NEVER purchase anything from the Little Current LCBO EVER again. I'll be sharing my experience on social media.
Greetings,
Under no circumstances are customers ever allowed in the back room / storage room. You can be arrested and criminally charged for this. In the future ask for assistance .
Thanks for shopping at the LCBO.
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