FlightNetwork.com reviews and complaints 1
View all 202 complaintsFlightNetwork.com - incorrect name on my e ticket (pzjd8a for nov 27 2015)
I have been advised by flight network staff that the name on my e-ticket is incorrect and that the airline will not allow me to board the aircraft for my international journey to the usa, because the name on the ticket does not precisely match the name on my passport. The e-ticket was drawn up by flight network. My view is that the application form for the ticket/travel required me to enter my name repeatedly, specifically, at least once too often I think that the form requires to be redrafted and should emphasise that the name on the ticket should be the same as the name in the passport. I did not realise that there would be a problem with immigration officials in usa, because of the name on the e-ticket. However, flight network staff very well know that this is so. I am now waiting for a refund of the ticket, as advised by customer care. I think fight network should accept responsibility for the error.
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