Menu
For Business Write a review File a complaint
CB Fitness Centers and Gyms Crunch Fitness 300 Lincoln Street, Welland, ON, L3B 4N4, CA
Crunch Fitness company logo
Crunch Fitness
reviews & complaints
Crunch Fitness company logo

Crunch Fitness

300 Lincoln Street, Welland, ON, L3B 4N4, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
5:00 am - 12:00 pm
Tue
12:00 pm - 12:00 pm
Wed
12:00 pm - 12:00 pm
Thu
12:00 pm - 12:00 pm
Fri
12:00 pm - 10:00 pm
Sat
7:00 am - 7:00 pm
Sun
7:00 am - 7:00 pm
ComplaintsBoard
M
9:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Crunch Fitness - obtaining a membership

I just tried going in to buy a membership and pay for the whole membership for 6 month term for 59.99 +tax. They refused to give me a membership and instead said they would take my banking information and bill me monthly. I said [censored] no im not giving you my banking information because im wanting to pay for it up front. I said to the girl at the desk that i would like to speak with the manager. Turns out the chump standing behind her was, so he says he's the manager, and i said that this is a big problem because you are denying the sale of your product to me because you want my banking information. This is a violation of privacy. I asked why i couldn't buy my membership in full and the guy's response was that not everyone uses their membership so if you pay month to month then they can break it off. I said that's [censored] because once an individual has a membership, it is down to that individuals preferences of how often they use it, not his. This is an illegal sales tactic to obtain private information, because paying for the membership in full wasn't good enough. I walked out the door. This was a bad experience for me. All i wanted was a damn membership at the gym.

Read full review of Crunch Fitness
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.