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5.0 1 Complaint
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Calculators-Direct Complaints 1

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12:38 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Calculators-Direct miselling and did not refund

They delivered the wrong calculator 4wks after the order was placed and payment for a more expensive item was taken. Ignored numerous emails and communications to correct the error. I returned the calculator and they then refused to refund the correct amount which they agreed they would. In summary:
- delivery incorrect
- delivery late
- refund in accordance with consumer act not given
- very poor customer service
- very poor management behaviour when they were informed of their error

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Hansen444
DK
May 03, 2013 3:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They took my money whitout sending me the ordered calculator. Despite several E-mail complaints during 4 month I only got a few very delayed answers by mail where they promised me either to send the calculator or to return the money. But nothing happened and I got no money back. I'm sure they never had the calculator on stock all though it is still figurring as such on their web store. So there is still bad treatment waiting for new customers. Now after complaining to my bank, the bank has taken over the job to get back my money. Keep away from this company.

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Overview of Calculators-Direct complaint handling

Calculators-Direct reviews first appeared on Complaints Board on Jan 22, 2012. The latest review miselling and did not refund was posted on Jan 22, 2012. The latest complaint miselling and did not refund was resolved on Jan 22, 2012. Calculators-Direct has an average consumer rating of 5 stars from 1 reviews. Calculators-Direct has resolved 1 complaints.
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  1. Calculators-Direct Contacts

  2. Calculators-Direct phone numbers
    0161 439 5446
    0161 439 5446
    Click up if you have successfully reached Calculators-Direct by calling 0161 439 5446 phone number 0 0 users reported that they have successfully reached Calculators-Direct by calling 0161 439 5446 phone number Click down if you have unsuccessfully reached Calculators-Direct by calling 0161 439 5446 phone number 0 0 users reported that they have UNsuccessfully reached Calculators-Direct by calling 0161 439 5446 phone number
  3. Calculators-Direct emails
  4. Calculators-Direct address
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  5. Calculators-Direct social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Calculators-Direct Category
Calculators-Direct is ranked 138 among 410 companies in the Mobile Phones category

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