Menu
For Business Write a review File a complaint
Capital City Bank

Capital City Bank review: My loan

K
Author of the review
1:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been told that my loan is past due, (multiple times on different occasions) however it was paid with an account that has plenty of money. Apparently it was returned (is what I was told). I have a receipt stating it was paid. I never received anything (ever) about it being returned. My bank has no records of any money being transferred to you since the end of last year. This has now happened multiple times since having this loan with capital city bank. I am not happy with capital city bank I am actually highly pissed. I will never refer you to anyone, especially if it is for a loan. I have tried to reach hirer management but nobody will attempt to help with that. I think someone needs to take care of this and have my account fixed because I have had all of my payments paid. However they may not be on time due to when I get my checks, but they are always paid. I am tired of the games and the statements about my car going to be towed. Also your account portal to pay my loan is screwed up and doesn't work as it should. I am so over capital city bank.

0 comments
Add a comment

More Capital City Bank reviews & complaints

Capital City Bank - Stay away 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Capital City Bank Contacts

  2. Capital City Bank phone numbers
    850.402.7500
    850.402.7500
    Click up if you have successfully reached Capital City Bank by calling 850.402.7500 phone number 1 1 users reported that they have successfully reached Capital City Bank by calling 850.402.7500 phone number Click down if you have unsuccessfully reached Capital City Bank by calling 850.402.7500 phone number 0 0 users reported that they have UNsuccessfully reached Capital City Bank by calling 850.402.7500 phone number
    888.671.0400
    888.671.0400
    Click up if you have successfully reached Capital City Bank by calling 888.671.0400 phone number 3 3 users reported that they have successfully reached Capital City Bank by calling 888.671.0400 phone number Click down if you have unsuccessfully reached Capital City Bank by calling 888.671.0400 phone number 0 0 users reported that they have UNsuccessfully reached Capital City Bank by calling 888.671.0400 phone number
  3. Capital City Bank address
    P.O. Box 900, Tallahassee, Florida, 32302-0900, United States
  4. Capital City Bank social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Capital City Bank Category
Capital City Bank is ranked 320 among 414 companies in the Banks category