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CB Banks Capital One unfair interest practice
Capital One

Capital One review: unfair interest practice 43

A
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I recently took advantage of a Capital One "0% interest on balance transfers" offer. No where in the offer did it explain that no, they would not charge interest on your transfer but they would institute new interest charges on current purchases even though the new purchase charges are paid in a timely manner. As long as I have had this card, I only had finance charges if my payment was late. Since my balance transfer, I have finance charges every month even though all current purchases are paid promptly.

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M
M
Michael Vozzella
Revere, US
1 comments
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Apr 13, 2024 11:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My card was blocked after ordering something from Amazon. Please unblock it so I can use it and make a payment on it. Phone number changed [protected]. Email m.vozzella@yahoo.com

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GamerKat lover
US
1 comments
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May 25, 2024 8:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company is after the customers money and life, they have no understanding of their customers problems, and the rep are very uneducated to the system, they want people in debt, and they want people to remain in debt.

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KenNguyen
US
1 comments
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Aug 20, 2024 10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Website advertises $200 reward bonus for $500 early spending...then once you apply and got approved (you get ding'd on your FICO score for applying), they do not honor the bonus even though your current FICO score is in the 800s (excellent). So go with a more honest company and never ever look at this company again!

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  1. Capital One Contacts

  2. Capital One phone numbers
    +1 (800) 481-3239
    +1 (800) 481-3239
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    11%
    Confidence score
    USA and Canada
    +1 (877) 383-4802
    +1 (877) 383-4802
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    General Customer Service
    +1 (800) 227-4825
    +1 (800) 227-4825
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    Credit Card Accounts
    +1 (800) 867-0904
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    Small Business Banking Products
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    Capital One Bank Products
    +1 (800) 289-1992
    +1 (800) 289-1992
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    Capital One 360 Products
    +1 (800) 946-0332
    +1 (800) 946-0332
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    Auto Financing
    +1 (877) 464-2151
    +1 (877) 464-2151
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    Home Loans
    +1 (866) 435-6299
    +1 (866) 435-6299
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    Home Equity
    +1 (800) 926-1000
    +1 (800) 926-1000
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    Personal Loan
    +1 (855) 780-5047
    +1 (855) 780-5047
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    Investing Products
    +44 800 952 5267
    +44 800 952 5267
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    United Kingdom
    +44 344 481 4814
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    United Kingdom
    +1 (800) 304-9102
    +1 (800) 304-9102
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    Capital One Recruiting
    More phone numbers
  3. Capital One emails
  4. Capital One address
    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
  5. Capital One social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Capital One Category
Capital One is ranked 6 among 414 companies in the Banks category
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