Menu
For Business Write a review File a complaint
Capital Processing Network Customer Service Phone, Email, Contacts

Capital Processing Network
Reviews and Complaints

Learn how the rating is calculated

3.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Capital Processing Network Complaints 4

ComplaintsBoard
R
1:24 pm EDT

Capital Processing Network A low risk business investment

These people are rude and sneaky. Keith [protected]) cold called our company and had the nerve to tell me it was not a sales call. When I tried to get information from him he was very vague, I told him we're not interested thanks and hung up...he called me back and started yelling at me and said he was going to "let my boss know how I treated people". Next day, someone else from this company is calling for my boss who isn't even interested, and he won't leave a message just keeps calling back for my boss who will never be available because he doesn't want to listen to his sales pitch. What is wrong with people? I feel sorry for all the receptionists out there that have to deal with people like this.

Read full review of Capital Processing Network and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jennica Brownell-Klemann
US
Nov 21, 2016 2:57 pm EST

I found this post because my desk staff kept getting multiple calls daily in an effort to reach me (I am the owner). They are required to ask what the call is regarding and specifically if it's a sales call. They were told it was not a sales call, but a "low risk review". I always Google a company before I return a call, and can say that this post is very similar with the experience we've had...I'm hoping they don't resort to screaming at my staff!
I also noticed that they had extremely poor reviews and testimonials online and on Facebook. It's amazing to me that they are being trained to be so aggressive when obviously it's having a reverse affect.

ComplaintsBoard
M
3:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Capital Processing Network Cold Calling for Merchant Account

This company cold called me at my house using my private phone number, which I do NOT post on the internet leaving me a message about my, uh, merchant account (what account?) and that I was low risk. I don't answer my phone and I Google everyone. Looked them up and then found this site. Great, won't be doing business with them. Wouldn't have anyway because I don't make deals with people that I didn't contact. I'm checking to see if this is the company that processes my cc payments with a company I do business with. In other words did this company plunge my records to try and get themselves some more business.

Read full review of Capital Processing Network
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
2:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Capital Processing Network COLD Calling/Super Pushy Salespeople/Can't take

I just received a call from these people, wanting to sell me their services
At 1st I listened to their pitch but after 10 minutes I came to the realization that I did not want to do business with a company that cannot take NO for an answer. They wanted to send their guy/gal ASAP
To review my current credit card terms. I asked them what their rates were at they did not want to tell me over the phone only in person. I'm a small Business owner (I operate a Family Owned Funeral Home) in the Chicago area. My suggestion to all those reading this is Buyer Beware. Any one with such aggressive Business practices may be a bad Business partner to add to your Business mix. I think they want to sign you up as soon as possible because if they don't they know you will find complaints such as this one online.

Read full review of Capital Processing Network
Hide full review
ComplaintsBoard
T
10:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Capital Processing Network cold calls, pushy salesmen

I want to thank everyone who posted. Just today, I got a cold call from CPN, also telling me that I am low risk and they can give me better rates then I already have. They pushed to have a salesman come visit me tomorrow. I stated that I would need to see more information from them and wanted to compare the rates that I have, before I agree to meet with them. I was told that they cannot quote any rates without a salesman visit but that they were better then my current rates. I tried to decline, but he kept insisting that someone would be here at 3:00 tomorrow. I also told them that I never agree to anything without time to think over it. That didn't sit well with them. They want that instant sale. He never got to contracts, or terminals, or anything of that matter, but I may have shut him down by refusing the appointment. I am a bit concerned with that. If they show up here tomorrow, something is going to hit the fan!

Read full review of Capital Processing Network
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Capital Processing Network Reviews 0

Looks like Capital Processing Network has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Capital Processing Network, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Capital Processing Network complaint handling

Capital Processing Network reviews first appeared on Complaints Board on Mar 29, 2011. The latest review A low risk business investment was posted on Oct 29, 2015. The latest complaint Cold Calling for Merchant Account was resolved on May 24, 2011. Capital Processing Network has an average consumer rating of 3 stars from 4 reviews. Capital Processing Network has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Capital Processing Network Contacts

  2. Capital Processing Network phone numbers
    +1 (480) 285-2000
    +1 (480) 285-2000
    Click up if you have successfully reached Capital Processing Network by calling +1 (480) 285-2000 phone number 0 0 users reported that they have successfully reached Capital Processing Network by calling +1 (480) 285-2000 phone number Click down if you have unsuccessfully reached Capital Processing Network by calling +1 (480) 285-2000 phone number 0 0 users reported that they have UNsuccessfully reached Capital Processing Network by calling +1 (480) 285-2000 phone number
    1.877.4LOWRISK
    1.877.4LOWRISK
    Click up if you have successfully reached Capital Processing Network by calling 1.877.4LOWRISK phone number 0 0 users reported that they have successfully reached Capital Processing Network by calling 1.877.4LOWRISK phone number Click down if you have unsuccessfully reached Capital Processing Network by calling 1.877.4LOWRISK phone number 0 0 users reported that they have UNsuccessfully reached Capital Processing Network by calling 1.877.4LOWRISK phone number
  3. Capital Processing Network address
    5410 East High Street Suite 350, Phoenix, Arizona, 85054, United States
  4. Capital Processing Network social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Capital Processing Network Category
Capital Processing Network is ranked 55 among 104 companies in the Credit Cards category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.