Cardconnect Paradise’s earns a 4.1-star rating from 9 reviews, showing that the majority of customers are very satisfied with payment processing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
We are a small business that was cash only but decided to accept cards to make it easier for the customers
We are a small business that was cash only but decided to accept cards to make it easier for the customers. Because our average ticket prices are low, some of the card processors' fee do not make business sense for us. CardConnect Paradise not only offers the best pricing but also excellent service whenever we need them. They are reliable and very responsive. Highly recommended.
We have had great service and the prices quoted are dead on
We have had great service and the prices quoted are dead on. I would highly recommend Cardconnect Paradise if you are looking for an efficient, caring, honest credit card processing company. They make the transition from your old company to the new very easy and smooth. This is the company for you. Thanks Mark for everything. - Operations Manager Sunrise Equipment Company Canton, Ohio
Cardconnect is an awesome processor and has excellent customer service. We are a new small business, and our representative, ***, was incredibly helpful and generous with his time. His responses are prompt and he's helped me in multiple occasions when I've made a mistake! Couldn't recommend enough!
Excellent customer service! Prompt and helpful responses. Card connect helps you get a plan that works for your individual business needs. Highly recommend.
Easy to use with great customer support; you delivered what you promised and we thank you.
Easy to use, great on line reporting, great customer service
The process of changing to a new credit card processing company couldn't have been any easier with CardConnect Paradise
The process of changing to a new credit card processing company couldn't have been any easier with CardConnect Paradise. Receiving the new terminal, the process of installation, and the huge reduction of all the fees I used to incur with my other company has made my experience with this company a wonderful experience. I highly recommend speaking to Fungai as he was quite knowledgeable, patient, and informative.
I was real pleased with the initial setup. The experts made sure I had a smooth transition from the old system which went down. My employees and I have had no problems and with this system and has been very reliable. I had to call in initially to make sure it was getting setup and I talked to the same manager and he insured I got the service I needed.
The process to change to this service was well supported and easy. System works great.
We are a small family restaurant in MA. Recently we reached out to several credit card processing providers, seeking to switch our business to and to establish a long term relationship with. After doing our homework, we made the decision to go with First Data (FD). To make long story short, we had an exceptional experience with the FD team. The switch process has been successfully completed. Throughout the entire switch process, we were contacted by several people from FD depending on the issues. The team led by Phil is a combination of people who are knowledgeable, skilled and, indeed provided a strong sense of working-togetherness. With each step was coordinated seamlessly to the next! They listen, care what you care, went above and beyond to make sure we had enough info to make our decisions. They are friendly, upbeat and professional. FD comes highly recommended. When switching your business to FD, you will be treated as its only customer. You put your business in good and capable hands. Our special heart felt appreciations go to Phil, Fungai, Justin and Dan. You are outstanding for what you do and you all are huge assets to whomever you work for. Wish you all great success in your careers and great business success to FD. Please feel free to email us for reference at mgow@maxnoodles
Very trustworthy and responsive. Website is very easy to use.
After years of frustration with our previous merchant account provider, we found Cardconnect Paradise
After years of frustration with our previous merchant account provider, we found Cardconnect Paradise. The team from Cardconnect Paradise has been nothing less than outstanding in taking care of us from sign up to education and to a fully operational system the experience was amazing and very easy to say the least. Based on my experience over the years I thought sluggish and poor response from our providers was normal. Cardconnect Paradise has shown us that good old fashion customer service still exists! Kudos to the team at Cardconnect Paradise.
We are a small business that was cash only but decided to accept cards to make it easier for the customers. Because our average ticket prices are low, some of the card processors' fee do not make business sense for us. CardConnect Paradise not only offers the best pricing but also excellent service whenever we need them. They are reliable and very responsive. Highly recommended.
The process of changing to a new credit card processing company couldn't have been any easier with CardConnect Paradise. Receiving the new terminal, the process of installation, and the huge reduction of all the fees I used to incur with my other company has made my experience with this company a wonderful experience. I highly recommend speaking to Fungai as he was quite knowledgeable, patient, and informative.
The service is immediate and professional. I and my staff are all very pleased with the decision to use Cardconnect for our credit card payments.
Our company has been looking for a solution to our antiquated credit card processing system for several years. I had been introduced to the Cardpointe processing system through a part time position I held elsewhere and was immediately impressed with the system. I reached out to the sales rep for additional information to present to my company. He went above and beyond gathering data for comparison to our current system and presenting upper management with all kinds of facts and figures. He made it so easy to understand the savings we would experience from a financial standpoint as well as from a processing standpoint. And the security offered is hands-down better than anything we have previously done. I would highly recommend this program for you credit card processing!
Customer service provided by Fungai Muyengwa with CardConnect is second to none
Customer service provided by Fungai Muyengwa with CardConnect is second to none. In all my years, never have I been so well attended in the multiple ways that Mr. Muyengwa has accorded to the cares and concerns of my business. A stellar performance by this CardConnect customer service representative is unparalelled. Recommend for promotion at the earliest opportunity. Mr. Muyengwa has faithfully and consistently demonstrated unrelenting customer service that is the standard for all to admire and, more importantly, to emulate. Mr. Muyengwa epitomizes the gold standard for his field. Well done! High regards, Leo Mora, Ph.D. (Cand.), LMFT and business owner.
Our company has been looking for a solution to our antiquated credit card processing system for several years
Our company has been looking for a solution to our antiquated credit card processing system for several years. I had been introduced to the Cardpointe processing system through a part time position I held elsewhere and was immediately impressed with the system. I reached out to the sales rep for additional information to present to my company. He went above and beyond gathering data for comparison to our current system and presenting upper management with all kinds of facts and figures. He made it so easy to understand the savings we would experience from a financial standpoint as well as from a processing standpoint. And the security offered is hands-down better than anything we have previously done. I would highly recommend this program for you credit card processing!
We are a small family restaurant in MA
We are a small family restaurant in MA. Recently we reached out to several credit card processing providers, seeking to switch our business to and to establish a long term relationship with. After doing our homework, we made the decision to go with First Data (FD). To make long story short, we had an exceptional experience with the FD team. The switch process has been successfully completed. Throughout the entire switch process, we were contacted by several people from FD depending on the issues. The team led by Phil is a combination of people who are knowledgeable, skilled and, indeed provided a strong sense of working-togetherness. With each step was coordinated seamlessly to the next! They listen, care what you care, went above and beyond to make sure we had enough info to make our decisions. They are friendly, upbeat and professional. FD comes highly recommended. When switching your business to FD, you will be treated as its only customer. You put your business in good and capable hands. Our special heart felt appreciations go to Phil, Fungai, Justin and Dan. You are outstanding for what you do and you all are huge assets to whomever you work for. Wish you all great success in your careers and great business success to FD. Please feel free to email us for reference at [protected]@maxnoodles
Cardconnect Paradise Complaints 2
We have been charged
We have been charged unlawful
Back in February, I received a call from Card Connect Paradise soliciting my business, pretending to be my current merchant account company,
Back in February, I received a call from Card Connect Paradise soliciting my business, pretending to be my current merchant account company, Fiserv, offering their Virtual terminal. Due to the closure of my Photo Lab business that was affected by Covid-19, I called Fiserv on June 1st and asked them to close my account. Soon after, by checking my bank statement, I noticed I was still being charged and called Fiserv. They told me the charges were coming from a different company named Card Connect Paradise and gave me their phone number. I called them early August and asked them to close my account and complained about the charges as well as not informing me about being a different company when they called to open the account. [Name of representative] took the call, closed the account by giving me the ticket # [ticket number], and promised me to look into the charges and talk to his boss before getting back to me. I have called several times and left him messages as well as sending emails, but no answer yet.
Is Cardconnect Paradise Legit?
Cardconnect Paradise earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Cardconnect Paradise has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Cardconnect Paradise's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Charge-it-now.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Charge-it-now.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a charge-it-now.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Charge-it-now.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The charge-it-now.com may offer a niche product or service that is only of interest to a smaller audience.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Cardconnect Paradise
Overview of Cardconnect Paradise complaint handling
-
Cardconnect Paradise Contacts
-
Cardconnect Paradise phone numbers+1 (480) 289-6300+1 (480) 289-6300Click up if you have successfully reached Cardconnect Paradise by calling +1 (480) 289-6300 phone number 0 0 users reported that they have successfully reached Cardconnect Paradise by calling +1 (480) 289-6300 phone number Click down if you have unsuccessfully reached Cardconnect Paradise by calling +1 (480) 289-6300 phone number 0 0 users reported that they have UNsuccessfully reached Cardconnect Paradise by calling +1 (480) 289-6300 phone number
-
Cardconnect Paradise address2929 N 44th St Ste 220, Phoenix, Arizona, 85018-7254, United States
-
Cardconnect Paradise social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Cardconnect Paradise contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Cardconnect is user-friendly, reliable and easy to navigate. Highly recommend!
I heard of Cardconnect through a friend. I am so glad they gave them as a reference! Best customer service, great rates! They have been awesome to work with and I have saved money... a lot of money. The equipment is easy to install yourself and the savings are substantial. I would recommend them to anyone with a business, small or large. Just truly awesome to work with!
I have received wonderful service from Fungai and *** at Cardconnect.
I have dealt with many credit card companies over the years. This is by far the best. *** and response time is amazing. Fungal, is there for me anytime I need him. If you are looking for a company that will take care of you and your business. This is it.