Menu
For Business Write a review File a complaint
CarShield

CarShield review: Insurance

D
Author of the review
6:30 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I am extremely dissatisfied with your service. I pay my car note for the Monthly Powertrain Gold w/ Labor & Turbo plan and I expected much better. Earlier today I went into a mechanic shop to see if I can get my engine and catalytic converter checked out. My mechanic, ensuring that the diagnostic would be covered by Carshield, contacted Carshield to confirm that my insurance would cover the diagnostic. Interesting enough, Carshield did not cover my expenses. I am extremely displeased. I understand that Carshield may not be able to cover the catalytic converter, but why was it okay for the insurance company to still give the green light to perform and conduct a diagnostic on my vehicle without me knowing that my insurance wouldn't cover it? Also, I believed that Carshield would be able to cover any Engine related issues.

What exactly am I paying for if I am not able to receive these benefits for my vehicle, I'm looking at your website and it states that "This vehicle service contract is great for vehicles with over 100,000 miles. Coverage includes engine, transmission and water pump, as well as the starter, alternator, A/C and power window motors." - CarShield. Please resolve this immediately.

Desired outcome: I would like to get reimbursed my full amount that I spent on my diagnostic testing as well as get what I paid for with my insurance.

0 comments
Add a comment

More CarShield reviews & complaints

CarShield - This is a formal complaint to Car Shield and American Auto Shield
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarShield - We purchased our Range Rover Sport and later added a platinum extended warranty from a third-party provider.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarShield - Omg I you wouldn’t even understand how blessed I feel having car shield cost me 100.00 for engine work on my Mercedes
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CarShield - Anymore I don't even put 10,000 miles a year on my 2000 F250 Ford pickup carshield denied me because of the fill filter
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CarShield - I am so sorry to read these complaints and what they allege they went through with their claims
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CarShield - Car Shield did well by me
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CarShield - I had a discrepancy with payments and come to find out I was paying for my daughter’s premium and not mine! 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. CarShield Contacts

  2. CarShield phone numbers
    +1 (636) 875-1227
    +1 (636) 875-1227
    Click up if you have successfully reached CarShield by calling +1 (636) 875-1227 phone number 0 0 users reported that they have successfully reached CarShield by calling +1 (636) 875-1227 phone number Click down if you have unsuccessfully reached CarShield by calling +1 (636) 875-1227 phone number 0 0 users reported that they have UNsuccessfully reached CarShield by calling +1 (636) 875-1227 phone number
    +1 (800) 277-7170
    +1 (800) 277-7170
    Click up if you have successfully reached CarShield by calling +1 (800) 277-7170 phone number 0 0 users reported that they have successfully reached CarShield by calling +1 (800) 277-7170 phone number Click down if you have unsuccessfully reached CarShield by calling +1 (800) 277-7170 phone number 0 0 users reported that they have UNsuccessfully reached CarShield by calling +1 (800) 277-7170 phone number
    +1 (800) 588-8501
    +1 (800) 588-8501
    Click up if you have successfully reached CarShield by calling +1 (800) 588-8501 phone number 0 0 users reported that they have successfully reached CarShield by calling +1 (800) 588-8501 phone number Click down if you have unsuccessfully reached CarShield by calling +1 (800) 588-8501 phone number 0 0 users reported that they have UNsuccessfully reached CarShield by calling +1 (800) 588-8501 phone number
    Customer Service
    +1 (800) 859-9923
    +1 (800) 859-9923
    Click up if you have successfully reached CarShield by calling +1 (800) 859-9923 phone number 0 0 users reported that they have successfully reached CarShield by calling +1 (800) 859-9923 phone number Click down if you have unsuccessfully reached CarShield by calling +1 (800) 859-9923 phone number 0 0 users reported that they have UNsuccessfully reached CarShield by calling +1 (800) 859-9923 phone number
    Claims
    +1 (866) 229-7995
    +1 (866) 229-7995
    Click up if you have successfully reached CarShield by calling +1 (866) 229-7995 phone number 0 0 users reported that they have successfully reached CarShield by calling +1 (866) 229-7995 phone number Click down if you have unsuccessfully reached CarShield by calling +1 (866) 229-7995 phone number 0 0 users reported that they have UNsuccessfully reached CarShield by calling +1 (866) 229-7995 phone number
    Sales
    +1 (800) 587-4603
    +1 (800) 587-4603
    Click up if you have successfully reached CarShield by calling +1 (800) 587-4603 phone number 0 0 users reported that they have successfully reached CarShield by calling +1 (800) 587-4603 phone number Click down if you have unsuccessfully reached CarShield by calling +1 (800) 587-4603 phone number 0 0 users reported that they have UNsuccessfully reached CarShield by calling +1 (800) 587-4603 phone number
    Customer Service
    +1 (866) 222-7869
    +1 (866) 222-7869
    Click up if you have successfully reached CarShield by calling +1 (866) 222-7869 phone number 0 0 users reported that they have successfully reached CarShield by calling +1 (866) 222-7869 phone number Click down if you have unsuccessfully reached CarShield by calling +1 (866) 222-7869 phone number 0 0 users reported that they have UNsuccessfully reached CarShield by calling +1 (866) 222-7869 phone number
    Roadside Assistance
    More phone numbers
  3. CarShield emails
  4. CarShield address
    503 Pearl Dr, Saint Peters, Missouri, 63376-1071, United States
  5. CarShield social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024