Wanted Auto Protect’s earns a 2.3-star rating from 3 reviews, showing that the majority of vehicle owners are somewhat dissatisfied with extended warranty plans.
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Refund on the Car Warranty
I have the warranty for 5 years but today (after less than a year) I found out that the company is not working anymore (out of business)! I wonder how I can get my money back?
Thanks!
Receiving the balance of the amount paid after the policy was cancelled.
I have tried to communicate by e-mail and phone to this company and Mr. Rick Andellini. At first I was told 2-3 weeks for the refund check to be sent and then told 30 days. It is a few days past the 30 day period and I have concerns. From reading other complaints their refund issue policy is not accurate. I do not want to wait for months to have the agreed upon refund issued to me. Approximately $1, 790.00. I am in a frozen mode as the funds will be utilized to purchase a new vehicle with a warranty in place. The Wanted Auto Protect Extended Warranty coverage did not work out for me. I hope this company will stand behind what they contractually offer and issue the refund as promised.
Will not return refund
I purchased a 100k miles warranty from them around June, 2014. In the contract, it states that you can cancel the contract at any time and you would be subject to a $100 cancellation fee and the purchase amount would be returned at a prorated amount less any claims. I did not have any claims. I cancelled the policy due to having to sell the car I had purchased after having it about 3 months (long story). They agreed that they would send me approximately $3, 850 back. That was almost 2 months ago. At first they told me it would take about 3 weeks for processing. After a month I called and they said that it had been sent but never arrived. They then said they would cancel that check and mail another one. I waited about 2 weeks I called back and was sent to a variety of voice messages. After about 4 times of this happening over 2 days, I finally got a hold of someone who then told me they had sent a check for $1, 500 and would send the remaining money after 2 weeks. "It should arrive at the latest on monday". That was 10/20/14 that it should have arrived. It never arrived. I told them that I would start communicating through the BBB and on any website that I could to get the word out. Joe Holden was was the person who sold me the policy and who I initially spoke with about the cancellation. I luckily sent them a notarized letter than was also certified with return receipt. Otherwise, they probably would have told me they never got the letter. If this is how they work on a simple policy cancellation, I can only imagine how they would be when it comes to actually covering any car. My recommendation is to stay away from this company!
The complaint has been investigated and resolved to the customer’s satisfaction.
Same here left hanging with a useless warranty out of money and 4 yrs of future repairs covered..not fair crooks
They are gone...out of business.If you have a claim or a refund you are SCREWED
I have been receiving numerous calls from these kinds of companies. I initially purchased, then cancelled after three months for fear of the rumors I heard about third party companies. I'll take my chances. Put a little money in the bank as though I was paying them and joila...I have money to pay for mechanical breakdowns or Christmas, if no breakdowns yet.
No they haven't filed bankruptcy, the owner just claims he's broke and they just shut down, everybody got screwed by this man as no one will get anything back
Have they filed for Bankruptcy? Chapter 11? What a SCAM!
What do we do if they owe us money? I knew the discussion with Mr. Andellini regarding an approved refund was not truthful. How sad for these people who led their customers astray.
I have avail Vehicle protection plan from Wanted Auto Protect on 7th March 2016. I have paid 1300$ for three Years coverage.
Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing.
Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime.
Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone [protected] ext: 598.
Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail.
This seems that, Wanted Auto Protect is a scam Fraud and they eaten up my hard earned money.
I need help here to get my money back.
have avail Vehicle protection plan from Wanted Auto Protect on 7th March 2016. I have paid 1300$ for three Years coverage.
Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing.
Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime.
Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone [protected] ext: 598.
Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail.
This seems that, Wanted Auto Protect is a scam and they eaten up my hard earned money.
I need help here to get my money back.
NO THEY ARE NOT IN BUSINESS ANYMORE...they shut down last week
Are they still in business?
Is Wanted Auto Protect Legit?
Wanted Auto Protect earns a trustworthiness rating of 92%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Wanted Auto Protect. The company provides a physical address, 3 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Wantedautoprotect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Wanted Auto Protect have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the wantedautoprotect.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Wanted Auto Protect has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Overview of Wanted Auto Protect complaint handling
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Wanted Auto Protect Contacts
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Wanted Auto Protect phone numbers+1 (877) 333-9557+1 (877) 333-9557Click up if you have successfully reached Wanted Auto Protect by calling +1 (877) 333-9557 phone number 0 0 users reported that they have successfully reached Wanted Auto Protect by calling +1 (877) 333-9557 phone number Click down if you have unsuccessfully reached Wanted Auto Protect by calling +1 (877) 333-9557 phone number 0 0 users reported that they have UNsuccessfully reached Wanted Auto Protect by calling +1 (877) 333-9557 phone number+1 (855) 627-0646+1 (855) 627-0646Click up if you have successfully reached Wanted Auto Protect by calling +1 (855) 627-0646 phone number 0 0 users reported that they have successfully reached Wanted Auto Protect by calling +1 (855) 627-0646 phone number Click down if you have unsuccessfully reached Wanted Auto Protect by calling +1 (855) 627-0646 phone number 0 0 users reported that they have UNsuccessfully reached Wanted Auto Protect by calling +1 (855) 627-0646 phone number+1 (877) 834-3888+1 (877) 834-3888Click up if you have successfully reached Wanted Auto Protect by calling +1 (877) 834-3888 phone number 0 0 users reported that they have successfully reached Wanted Auto Protect by calling +1 (877) 834-3888 phone number Click down if you have unsuccessfully reached Wanted Auto Protect by calling +1 (877) 834-3888 phone number 0 0 users reported that they have UNsuccessfully reached Wanted Auto Protect by calling +1 (877) 834-3888 phone number
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Wanted Auto Protect address811 Church RoadSuite 105, Cherry Hill, New Jersey, 08002, United States
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Wanted Auto Protect social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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