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Cascade Subscription Service Customer Service Phone, Email, Contacts

Cascade Subscription Service
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cascadesubscriptions.com

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1.7 6 Complaints
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Cascade Subscription Service Complaints 6

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7:09 pm EDT
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Cascade Subscription Service Subscription 1353555

I've just received an invoice in the mail and I want to cancel this subscription please. I understood this was a Canadian company and the content would be Canadian, it doesn't appear to be Canadian. No disrespect meant. I have not received a magazine or anything via email as I had understood I would when speaking to the salesperson on the telephone.
Please cancel my subscription and please email me confirmation of my cancellation to: [protected]@newhazelton.ca

Thank you
Helene Paranich
New Hazelton Fire Department

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J
5:10 pm EDT

Cascade Subscription Service magazines

This company is not a scam. I got a bill for $213.77 and thought that I never ordered it but then recalled a phone conversation with a delightful young gentleman in which I requested an invoice to be sent to me. I am very happy they called as I cannot keep track of all of our subscriptions. I would order again in a heartbeat and am pleased with the level of service I received when I called for clarification.

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Petersongroup
NOrwalk, US
Jul 25, 2022 12:51 pm EDT

If not a scam, then Shady! They said the same thing to me - renewing "the three engineering subscriptions we get through them." Except, we don't get ANY through them - we don't have paid subscriptions as so many come in or are free with professional organization renewals. He tried to convince me that we get Architectural Digest - um, no. We aren't architects and never got that magazine.

They are "ever so pleasant" to try to sell you something. I feel badly for that lady who bought the line that her husband must have ordered the magazines.

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5:06 pm EST
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Cascade Subscription Service unauthorized credit card charge

I recently received a receipt from Cascade for $998.31. I was taken aback as I had not authorized that at all!

I called Cascade and the sweet customer service lady told me that my husband had placed an order for some golf magazines. Apparently he had ordered three copies of each magazine. I told the lady that we didn't need that many and that just two would be adequate for our shop. She immediately refunded the difference.

I was very pleased with the service and now my husband has to tell me when he charges things on our card ! :-)

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Is Cascade Subscription Service Legit?

Cascade Subscription Service earns a trustworthiness rating of 88%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Cascade Subscription Service highly, which means their services are pretty reliable. Despite this, their 16% complaint resolution rate raises questions. We recommend users check reviews and complaints about Cascade Subscription Service to understand what to expect from them.

We found clear and detailed contact information for Cascade Subscription Service. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cascade Subscription Service has claimed the domain name for cascadesubscriptions.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Cascadesubscriptions.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cascadesubscriptions.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Cascade Subscription Service's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 16% of 0 complaints being resolved.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Cascade Subscription Service protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Cascade Subscription Service has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
S
10:45 am EDT

Cascade Subscription Service magazine's not arriving

Ordered my magazines through them, price was okay. But the next month they didn't arrive! Called and were nice but couldn't say why they hadn't arrived yet and would send me a replacement and then they sent me two of the same magazines. They didn't charge me for it but we'll see if they show up on time next month...I'm not going to call them every month

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4:11 pm EDT
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Cascade Subscription Service customer service

Rather than posting a COMPLAINT I would like to post a COMPLIMENT for this company. They have been handling my subscriptions for years and I have never had any problems with aggressive sales tactics or anything else that people have complained about. They are always very attentive and address any concerns that I have quickly. Thanks so much, Cascade!

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6:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

they called my number telling me i signed up for a magazine name American Journal of Nursing and said i owed them almost $90 for a 3 year subscription. it is a total scam. they called me once before and the whole time i was saying no thank you, i dont want it, etc.. they recorded the conversation at the end when he was saying how much i owed them and that i...

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Overview of Cascade Subscription Service complaint handling

Cascade Subscription Service reviews first appeared on Complaints Board on Mar 30, 2009. The latest review Subscription 1353555 was posted on Sep 21, 2020. The latest complaint charged me for 3 years of a magazine subscription even though i never wanted it or heard of the magazine they sold me. was resolved on Mar 30, 2009. Cascade Subscription Service has an average consumer rating of 2 stars from 6 reviews. Cascade Subscription Service has resolved 1 complaints.
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  1. Cascade Subscription Service Contacts

  2. Cascade Subscription Service phone numbers
    +1 (800) 488-6247
    +1 (800) 488-6247
    Click up if you have successfully reached Cascade Subscription Service by calling +1 (800) 488-6247 phone number 0 0 users reported that they have successfully reached Cascade Subscription Service by calling +1 (800) 488-6247 phone number Click down if you have unsuccessfully reached Cascade Subscription Service by calling +1 (800) 488-6247 phone number 0 0 users reported that they have UNsuccessfully reached Cascade Subscription Service by calling +1 (800) 488-6247 phone number
    +1 (206) 523-3500
    +1 (206) 523-3500
    Click up if you have successfully reached Cascade Subscription Service by calling +1 (206) 523-3500 phone number 0 0 users reported that they have successfully reached Cascade Subscription Service by calling +1 (206) 523-3500 phone number Click down if you have unsuccessfully reached Cascade Subscription Service by calling +1 (206) 523-3500 phone number 0 0 users reported that they have UNsuccessfully reached Cascade Subscription Service by calling +1 (206) 523-3500 phone number
  3. Cascade Subscription Service emails
  4. Cascade Subscription Service address
    5523 University Way NE № 101, Seattle, Washington, 98105, United States
  5. Cascade Subscription Service social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Cascade Subscription Service Category
Cascade Subscription Service is ranked 172 among 198 companies in the Magazines and Newspapers category

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