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Cavalier Telephone LLC
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5.0 1 Complaint
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Cavalier Telephone LLC Complaints 1

ComplaintsBoard
J
9:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cavalier Telephone LLC Slammed my phone service

Cavtel slammed my phone service. After being switched from Talk America to Cavtel, I assumed things would run as smooth as Talk America ran them..I have been being charged for calls that I don't make. They have this per call use charge of $1.25 for every call I made and even #800 calls that are incoming to my phone, such as credit card companies, etc, , , I had $125 in per use call charges in November alone! I was never informed of this and after checking back on my bill since 3-07, I noticed this was a feature I didn't add! Tried to contact them repeatedly.

Constantly, you are on hold for over 40 minutes and their billing office is only open til 5 p.m. I work 8:00am until 5:30 pm Monday thru Friday. Billing isn't open on Saturday. SO, I emailed them with all my complaints, concerns. They said all the long distance calls were billed correctly..nothing mentioned about this per call use feature. Heck, they charged me $1.25 to call my mom, who lives next door! Now, my phone has been suspended and when I try to call a supervisor or anyone about this matter I get the run around ..An Automated operator asks for my phone number and then I finally convince the operator/dummy to switch me to Customer service.

Once they do that, I get a recording saying that all customer agents are too busy to speak to me and then they switch me to a automated billpay service, They WILL NOT EVEN LET ME SPEAK TO ANYONE!

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Overview of Cavalier Telephone LLC complaint handling

Cavalier Telephone LLC reviews first appeared on Complaints Board on Oct 11, 2009. The latest review Slammed my phone service was posted on Oct 11, 2009. The latest complaint Slammed my phone service was resolved on Oct 11, 2009. Cavalier Telephone LLC has an average consumer rating of 5 stars from 1 reviews. Cavalier Telephone LLC has resolved 1 complaints.
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  1. Cavalier Telephone LLC Contacts

  2. Cavalier Telephone LLC phone numbers
    1,330963191
    1,330963191
    Click up if you have successfully reached Cavalier Telephone LLC by calling 1,330963191 phone number 0 0 users reported that they have successfully reached Cavalier Telephone LLC by calling 1,330963191 phone number Click down if you have unsuccessfully reached Cavalier Telephone LLC by calling 1,330963191 phone number 0 0 users reported that they have UNsuccessfully reached Cavalier Telephone LLC by calling 1,330963191 phone number
  3. Cavalier Telephone LLC address
    4001 Rodney Parham Rd, Little Rock, Arkansas, 72212, United States
  4. Cavalier Telephone LLC social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Cavalier Telephone LLC Category
Cavalier Telephone LLC is ranked 162 among 346 companies in the Telecommunications category

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