Cavalier Telephone LLC’s earns a 5.0-star rating from 1 reviews, showing that the majority of customers are exceptionally satisfied with service.
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Slammed my phone service
Cavtel slammed my phone service. After being switched from Talk America to Cavtel, I assumed things would run as smooth as Talk America ran them..I have been being charged for calls that I don't make. They have this per call use charge of $1.25 for every call I made and even #800 calls that are incoming to my phone, such as credit card companies, etc, , , I had $125 in per use call charges in November alone! I was never informed of this and after checking back on my bill since 3-07, I noticed this was a feature I didn't add! Tried to contact them repeatedly.
Constantly, you are on hold for over 40 minutes and their billing office is only open til 5 p.m. I work 8:00am until 5:30 pm Monday thru Friday. Billing isn't open on Saturday. SO, I emailed them with all my complaints, concerns. They said all the long distance calls were billed correctly..nothing mentioned about this per call use feature. Heck, they charged me $1.25 to call my mom, who lives next door! Now, my phone has been suspended and when I try to call a supervisor or anyone about this matter I get the run around ..An Automated operator asks for my phone number and then I finally convince the operator/dummy to switch me to Customer service.
Once they do that, I get a recording saying that all customer agents are too busy to speak to me and then they switch me to a automated billpay service, They WILL NOT EVEN LET ME SPEAK TO ANYONE!
The complaint has been investigated and resolved to the customer’s satisfaction.
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Cavalier Telephone LLC Contacts
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Cavalier Telephone LLC phone numbers1,3309631911,330963191Click up if you have successfully reached Cavalier Telephone LLC by calling 1,330963191 phone number 0 0 users reported that they have successfully reached Cavalier Telephone LLC by calling 1,330963191 phone number Click down if you have unsuccessfully reached Cavalier Telephone LLC by calling 1,330963191 phone number 0 0 users reported that they have UNsuccessfully reached Cavalier Telephone LLC by calling 1,330963191 phone number
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Cavalier Telephone LLC address4001 Rodney Parham Rd, Little Rock, Arkansas, 72212, United States
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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