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3.7 14 Reviews 206 Complaints
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CBS Sports / CBS Interactive Complaints 206

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CBS Sports / CBS Interactive CBSSports Customer Service: Terrible Experience and Unwanted Charges

I signed up for CBSSports to watch one game and decided to cancel my subscription the same day. I called their customer service and they said they cancelled it for me. However, the next month I was billed again! I was so frustrated because I only wanted to watch one game and now I was being charged for a service I didn't want.

When I called CBSSports again, they told me they had no record of cancelling my subscription and refused to give me a refund. I was so disappointed and angry. I wish I had gotten a name, ID, or some sort of confirmation that they actually cancelled my subscription. It would have saved me a lot of trouble and money.

To make matters worse, the customer service representative I spoke to was very rude. They didn't seem to care about my situation and just wanted to get me off the phone. It was a terrible experience and I would not recommend CBSSports to anyone.

In the future, I will be more careful when cancelling subscriptions and make sure to get some sort of confirmation. I hope others can learn from my mistake and avoid the frustration and disappointment I experienced with CBSSports.

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CBS Sports / CBS Interactive Disappointing Experience with CBSSports App: Glitchy and Slow Live Streaming

This app is supposed to let me watch my local NFL game, but it's been trying to load for over 15 minutes now! What a frustrating situation. On the bright side, I can watch some live commentary on other sports, but it's not really what I came here for. The commentary loads instantly, but the live game seems to be taking forever to appear. I mean, how long have apps been around? CBS is a huge company, but it seems like they have a bunch of rookies trying to make this live app work. It's pretty pathetic if you ask me.

Overall, I'm pretty disappointed with my experience on CBSSports. The app seems to be glitchy and slow, and it's not delivering on its promises. I was really looking forward to watching my local NFL game, but it looks like that's not going to happen anytime soon. It's frustrating to see a company like CBS struggle with something as basic as a live streaming app. I hope they can get their act together and improve the user experience in the future.

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CBS Sports / CBS Interactive Cbssports.com's Misleading Review of Pittsburgh/Baltimore Game: A Straight Up Trash Performance

Yo, did anyone else peep the review on cbssports.com about the Pittsburgh/Baltimore game? I mean, come on, did those writers even watch the game? They gave the Steelers a B+ grade and Prisco ranked them #1. Are you kidding me? That was a straight up trash performance. Even Tomlin called his team "JV". I don't know about y'all, but I don't see the Steelers standing a chance against the Chiefs. It's a damn shame. I'm done with cbssports.com and moving on to ESPN for my sports news. And you know what's really sus? They don't even let you review their articles on their site. Like, what are they hiding?

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CBS Sports / CBS Interactive Disappointed in Lack of CBS Sports Network on Paramount+: A Major Bummer for Sports Fans

Yo, so I gotta say, I'm pretty bummed about CBS Sports Network not being available on Paramount+. Like, what's the deal with that? I mean, we're paying for the streaming service for CBS shows, so why can't we get access to the sports network too? It just doesn't make sense to me.

I did some digging and apparently the only way to access CBS Sports Network is through Fubo, Hulu Premium, or YouTube. Like, seriously? That's so inconvenient. I don't want to have to pay for another streaming service just to watch sports.

And get this, Paramount+ actually shows some NWSL games, but not all of them. Some of the games are on CBS Sports Network, but we don't have access to them. Like, what's the point of even showing some of the games if we can't watch them all?

Overall, I'm just really disappointed in the lack of access to CBS Sports Network on Paramount+. It's a major bummer for sports fans like myself who want to be able to watch all the games in one place. CBS Sports Network needs to get with the program and make their content more widely available.

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CBS Sports / CBS Interactive Disappointed with CBS Sports Website's Performance and Pop-Up Videos

I used to love CBS Sports website for NCAA and NFL football, but now it's just not the same. It takes forever to load and there are always these annoying pop-up videos that get in the way of me scrolling through the content. I'm using my Mac with Safari 11.1.2, but I've also tried other browsers like Firefox and Chrome. I even deleted CBSSPORTS.COM from my favorites because of how frustrating it's become.

If anyone knows how to fix this issue, please let me know. It's a shame because I used to rely on this website for all my sports news and updates. Hopefully, they can get it together and make it more user-friendly again.

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CBS Sports / CBS Interactive CBSSports Review: Not Worth the Money for Poor Quality Streams

I gotta say, CBSSports ain't worth the money. Ten bucks a month for live games that look like they're being broadcast from the bottom of a swamp? No way, man. And don't even get me started on how often the stream freezes up. It's like every ten seconds, I swear. It's a real shame, too, 'cause CBS is supposed to be a big name in sports broadcasting. But compared to Fox and NBC, they're just not cutting it. Those guys have their act together, but CBS can't seem to get their streams to work right.

I gave CBSSports a shot for one weekend of football, and that was enough for me. I cancelled my membership faster than you can say "touchdown." If I'm gonna pay for a streaming service, I expect it to work properly. But with CBSSports, it's like they don't even care about their customers. They're happy to take your money, but they won't give you a decent product in return.

Honestly, if you're looking to watch a football game online, you're better off just Googling it. There are plenty of other sites out there that offer better quality streams and don't freeze up every ten seconds. Don't waste your money on CBSSports. It's hands down the worst streaming service I've ever used.

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CBS Sports / CBS Interactive CBSSports Review: Great Content, But Fantasy Prices Are Steep

I really like CBSSports! They always have the latest news and updates on all my favorite sports teams. I especially love their fantasy sites, but sometimes the prices are a bit steep. I mean, you can get almost the same stuff for free on ESPN, you know what I mean?

But hey, if you're a hardcore fantasy fan, maybe it's worth it to pay for those extra features. It's all about what you value, right?

Overall, I think CBSSports has really stepped up their game in the past year or so. Their content is always timely and informative, and I appreciate that. The only downside is the cost of their fantasy stuff, which is why I can't give them a perfect score. But if you're willing to shell out the cash, I'm sure you won't be disappointed!

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CBS Sports / CBS Interactive Frustrated with CBS Sports' Recent Security Updates: A User's Review

I've been using CBSSports for my league for over 13 years now, and I have to say, I'm a bit frustrated with the site's recent security updates. It seems like my league and ownership are having trouble accessing certain features due to the way CBS has configured its security certificates and cookies. Specifically, we've been having trouble with the League Chat feature, and despite my best efforts to clear and allow cookies, history cache, and other technical steps, CBS keeps telling me it's my issue.

Now, I'm no technical neophyte, but I'm starting to wonder if I'm alone in my struggle to get CBS to step up their game. It's frustrating to feel like I'm doing everything right on my end, only to be met with roadblocks on the site itself. I'm hoping that CBS will take notice of these issues and work to improve their security measures in a way that doesn't hinder the user experience. Until then, I'll keep fighting the good fight and hoping for a resolution.

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9:37 pm EDT
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CBS Sports / CBS Interactive Paramount+ app for AppleTV

On May 29, 2023, Paramount+ released a new version of its streaming app for AppleTV. I was watching a show on that app that night. Sometime the next day I decided to resume watching it but it would not load. I did not change any settings, download any new updates or change any cables. Apple has verified all my settings and equipment is operating perfectly. I can stream/watch all other apps on AppleTV, just not Paramount+. I went to that website and performed all recommended troubleshooting steps but nothing. I called several times but no help. They don’t really provide tech support and won’t allow me to speak with the technical people. They won’t give a credit for the cost of the service and don’t even admit to updating their own app. I can see the date of the update on Apple’s app store. I don’t know if they are doing anything or what. Either fix it or refund the amount of my subscription.

Desired outcome: Fix the app within the week or refund the total amount of my subscription.

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11:31 am EDT

CBS Sports / CBS Interactive NCIS: Los Angeles

I do not understand why you would cancel such an excellent show and keep all these stupid reality shows. What most Americans want in these times is escapism. It would appear to me that quality tv which has always been a norm for this station has suddenly started catering to a different genre, well I'm still here and would like to continue to watch shows with a diverse cast and quality themes. Please reconsider your decision, thank you!

Desired outcome: return my show in its full capacity, thank you!

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7:56 pm EDT
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CBS Sports / CBS Interactive Angi.com or angi ads

A lot of people are getting scammed by Angi

The name Angi’s list was sold and a scam operation is using the old good name/ reputation to scam people who are working for a living.

I started to do business with them and after only spending $300 I quickly found out that almost everybody who signed up with them has lost hundreds if not thousands of dollars to them. They sell leads to jobs and if there is not people looking for someone to work for them they will recycle old leads or make them up to provide something for the money spent. I is also very expensive to get away from them if you wish to stop getting ripped off. The BBB has pages of complaints about them. I think CBS could do an investigation and an expose on this scam operation

Desired outcome: To warn people about there practices

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3:11 pm EST

CBS Sports / CBS Interactive Tony Romo as an announcer

Since we thankfully no longer have to listen to Tony Romo until next season, it seems a good time to remind the CBS team that fans and football are important. I have never complained about anything on TV but Google is a wonderful tool to guide you through a process when you have just reached your limit. It’s not just that Tony is a lousy opinionated eco centric announcer that can be ignored. Unfortunately he is so bad and irritating that I just can’t stand to hear his comments at all. He is fickle saying a play or person is simply awful and then turning around to excitedly say that was the best play ever. Sometimes it is easy to ignore someone but not Tony. He just never shuts up and talks over the play by play announcer constantly. So CBS, know that many refuse to listen to his ranting. I have simply stopped watching your broadcasts but I felt forced to during the playoffs and tried to mute most of the games. I will pray that you as a station find a way to fire this poor announcer without losing all your investment. Or Please try to just cut your losses. Thank you for listening and know that I am not alone in my opinions. Please save your fans and CBS football future.

Desired outcome: A new behind the camera role for Tony Romo

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9:51 am EST
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CBS Sports / CBS Interactive Tony Romo

I have never submitted a complaint to CBS before but it’s been painful to tune in to any NFL game with Tony Romo as a commentator.

Rather than enjoying an NFL football game on CBS, it’s just simpler to tune to another channel and avoid having to endure Tony Romo and his constant stumbling commentary.

The question remains whether CBS is willing continue losing viewer's and ratings when Tony Romo talks about anything including the game and anything else concerning the NFL.

Desired outcome: I’d appreciate a response to this.

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10:10 am EST
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CBS Sports / CBS Interactive Tony Romo announcing is oathetic

After listening to Tony Romo announce NFL games on CBS this year, it baffles me that you guys are actually paying this clown. The only thing worse than his qb skill is his announcing abilities. He is extremely jealous of any and every qb in the NFL and especially Mahomes. Please remove him from announcing AFC games. I end up muting the game every time he is on. Hire Joe Buck or Mitch Holthis. They have the ability to be more even when announcing. Again, please get Romo off the tv.

Desired outcome: Have Romo be a halftime or, better yet, a postgame only announcer so that he can’t interject his horrible analysis.

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11:07 pm EST
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CBS Sports / CBS Interactive CBS Football Tony Romo

Please Remove Tony Romo as an Announcer on the CBS Football Games! My family and I don’t even want to watch Football when he is commentating. We only watched the playoff games. We turn the sound down as low as possible, so we don’t have to hear him, his voice is terrible and gravely, and he just keeps talking. Even when the referee comes on camera to make the call, he will talk over them. He never stops. Then draws on the board showing us the play we would like to watch the replay of. Please make CBS Football, enjoyable to watch again, and get rid of Tony Romo as a commentator.

Thank You for your time and attention to this complaint.

Christon Mendonca

Desired outcome: Please take Tony Romo off as a commentator.

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9:07 pm EST

CBS Sports / CBS Interactive Tony Romo

Do not have Tony Romo host or announce any more Kansas City chiefs games or any games.

He talks when he shouldn't be.

And he talks about nonsense during games.

He talks bad about Kansas City...

He's contradictive...

He's someone I don't want to hear or see during NFL Games.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

No more Tony Romo.

Desired outcome: I do not want him announcing or on any NFL GamesMostly not on Kansas City chiefs games or Super Bowl Games

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8:36 pm EST
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CBS Sports / CBS Interactive Tony Romo commentating

My family and I could not agree with the rest of these folks more! We look forward to Sunday football games, but actually finding ourselves changing the channel and missing the game! We end up going to red zone to check the highlights. Tony Romo is extremely biased and not at all neutral with his commentating at all! If he continues to commentate next year, my family and I will not be watching ANY of those games!

Please help the NFL Fans!

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7:36 pm EST
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CBS Sports / CBS Interactive Tony Romo and Jim Nance

Please remove Tony Romo and Jim Nance as football announcers. So Biased. These two are the worst commentators your network, or any other, has ever had. They just ramble. They do not announce anything. And they are so biased. Not interested in Romo’s editorials. Need someone who will actually call the game. And remain neutral. Did I mention they are biased?

Desired outcome: Removal of Romo and Nance from NFL game coverage

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6:52 pm EST

CBS Sports / CBS Interactive Tony Romo

Please get Tony off the air. His announcing is biased and unwelcome. He sounds like a 105 year old man and his voice is like nails on a chalkboard. He seems to want to relive his so called glory days through the plays on the field. I am done watching games that he announces next year..I don't need a lesson on football with each play. Put him on the golf channel or with pee wee football.

Sincerely

Lori Yeamans

[protected]@gmail.com

Desired outcome: Get rid of romo

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1:53 pm EST

CBS Sports / CBS Interactive language used on tv shows

A commercial you had at the end of the "Price is Right" on Friday, January 27, 2012 with Wayne Brady referring to he and Drew Carey. "Im a brother, he's a white". You are creating more racism by that reference. Do your part to prevent racism, don't promote it.

There was no purpose other than stating the race or color of Wayne Brady and Drew Carey in that commercial for the shows of Let's Make a Deal and The Price is Right, therefore being purely racially motivated.

Desired outcome: Quit supporting or promoting racism

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About CBS Sports / CBS Interactive

Screenshot CBS Sports / CBS Interactive
CBS Sports, a division of CBS Interactive, is a comprehensive sports media platform that offers a wide array of content related to professional, college, and amateur sports. The platform provides live scores, statistics, and news across various sports, including football, basketball, baseball, golf, and more. Users can access real-time game coverage, in-depth analysis, and exclusive video content.

One of the key services offered by CBS Sports is live streaming of sporting events, which allows viewers to watch games and tournaments on their digital devices. This service includes access to CBS Sports HQ, a 24/7 streaming sports news network that delivers highlights, expert analysis, and breaking news.

In addition to live content, CBS Sports offers fantasy sports leagues, where participants can create and manage their own teams and compete against others for seasonal victories. The platform provides tools and resources for drafting players, tracking performance, and making informed decisions throughout the season.

CBS Sports also has a mobile app that provides a personalized experience for users, with the ability to set favorite teams and receive notifications about scores and news. The app is designed to offer a convenient way for sports enthusiasts to stay connected with their preferred sports and teams on the go.

Overall, CBS Sports serves as a digital destination for sports fans seeking a comprehensive mix of live coverage, news updates, and interactive features to engage with their favorite sports and teams.
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Overview of CBS Sports / CBS Interactive complaint handling

CBS Sports / CBS Interactive reviews first appeared on Complaints Board on Nov 20, 2006. The latest review A Mix of Quality Content and Room for Improvement was posted on Mar 7, 2024. The latest complaint weather advisory interrupting bb12 was resolved on Aug 04, 2010. CBS Sports / CBS Interactive has an average consumer rating of 1 stars from 624 reviews. CBS Sports / CBS Interactive has resolved 5 complaints.
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    Xian, China
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    1401 W. Cypress Creek Road, Fort Lauderdale, Florida, 33309, United States
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    Oct 01, 2024
CBS Sports / CBS Interactive Category
CBS Sports / CBS Interactive is ranked 3 among 13 companies in the Sports News category

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