CCI Hotel review: Hotel reservations

I was trying to make a reservation with Extended Stay America and started on their web page but unbeknownst to me I was redirected to a site owned by Cci Hotel Reservations. They put a "Pre-Authorization Hold" on the entire value of my card. A week later the hold became a charge even though Cci Hotel Reservations never paid Extended Stay and I had to pay them from a different card. It is now 3 weeks later and I haven't received anything for my money and it is yet to be seen whether I will ever get my money back