Menu
For Business Write a review File a complaint
Century Auto Service Customer Service Phone, Email, Contacts

Century Auto Service
Reviews and Complaints

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Century Auto Service Complaints 1

ComplaintsBoard
V
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Century Auto Service Full Coverage Warranty is a rip off!

I bought my vehicle from Fairfield Toyota, I specifically asked for FULL COVERAGE, Extended Warranty on the vehicle. I made certain I asked several times before I signed anything.

I was assured by Mr. Thompson at Toyota, that I got Full Coverage, Extended Warranty on my vehicle.

Recently one of the electric windows went out, and I called Century Service (now First Automotive) to check my warranty was still in effect and the window was covered... as I expected it would be since I added the Full Coverage, Extended Warranty to my purchase of the vehicle. The man at First Automotive told me that it was all covered, except for one little part. Ok, I can understand one little part not being covered. I asked the man where I needed to take my vehicle too, and he told me "back to the dealer". So, I made the service appointment for 9/24/07 at 8am.

I just came from Toyota (9/24/07) about the electric window repair, & see if some other minor issues could be resolved with the warranty, seeing as I had FULL COVERAGE, Extended Warranty for my vehicle. My deductible is $100.00 and I had my money ready to pay my deductible.

The service man at Toyota told me that it would cost me about $400.00 to have it just "looked at"! I told him I had my warranty, and he said that the warranty DIDNT cover everything.

WHY doesnt my FULL COVERAGE warranty cover it all? I have never had a problem in the past with other vehicle warranty's NOT covering it all. I dont have $400!

Now Im screwed, because this window keeps falling down on its own and I cant afford to get it fixed! I have had to tape the window up, so it doesnt keep falling down... which is very tacky!

WHY am I PAYING for a Full Coverage warranty if they have no intention of covering everything?

What a rip off!

Read full review of Century Auto Service
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Century Auto Service Reviews 0

Looks like Century Auto Service has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Century Auto Service, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Century Auto Service complaint handling

Century Auto Service reviews first appeared on Complaints Board on Oct 5, 2007. The latest review Full Coverage Warranty is a rip off! was posted on Oct 5, 2007. The latest complaint Full Coverage Warranty is a rip off! was resolved on Oct 05, 2007. Century Auto Service has an average consumer rating of 5 stars from 1 reviews. Century Auto Service has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Century Auto Service Contacts

  2. Century Auto Service address
    19931 Aircraft Dr, Germantown, Maryland, 20874, United States
  3. Century Auto Service social media
  4. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.