Champion Power Equipment’s earns a 2.8-star rating from 21 reviews, showing that the majority of equipment owners are somewhat satisfied with their power products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Warranties are warranted
I bought a Twenty five hundred watt inverter from Northern tools in 2021.. the inverter has been great to me and my shop one day the pull cord housing snapped and I immediately took it back to northern tools where I just knew I would be serviced because of my warranty but not was I wrong I've jump through hoops to get my equipment back. I have done everything possible to give them everything they needed to fix it under warranty but I have yet to get my equipment back and the work at northern tools on military hwy in Norfolk Virginia is always out and is never at work and the other has been out of work for at least a month how can that be... so many ppl depend on their equipment and this is not yet... this store socks and Champions customer service is horrible. It will almost be a month since they have had my equipment and I can't conduct business like this
Recommendation: Take pics of everything you do here cause they will not be able to pull up anything you've purchased without your records..
Champion Tow Behind Log Splitter Review: A Reliable and Powerful Machine for All Your Logging Needs
I recently had to make the tough decision of selling my trusty 50-year-old log splitter before moving to my new ranch. As someone who owns 47 acres of trees, it didn't take long for me to realize how much I needed a new log splitter. Unfortunately, I struggled to find anything that even came close to matching the sheer quality of my old machine, even when I was willing to pay twice the amount I had sold it for.
After much research, I stumbled upon the Champion tow behind log splitter, which boasted an impressive 27 or 28-ton power and could be used both vertically and horizontally. I was relieved to find that the price was reasonable, especially considering how expensive some of the other options on the market were.
I was thoroughly impressed with the machine's power and its ability to effortlessly devour any stump or log. The automatic return feature was a new addition for me, but it quickly proved to be an added convenience that I didn't know I needed.
The only minor hiccup in the buying process came from Home Depot, which sold the splitter. I was initially told it was in stock and ready to be hauled away, but upon my arrival, I was disappointed to find that it was still in a box and needed assembly. Despite the two-hour wait and the need to redo some of the assembly work once I got it home, I was ultimately pleased with my purchase and confident in my new log splitter's ability to take on any task thrown its way.
Overall, I highly recommend the Champion tow behind log splitter from championpowerequipment.com to anyone in need of a reliable and powerful machine for their logging needs.
Champion Power Equipment Generator Review: A Reliable Solution for Unexpected Outages
Have you ever experienced a power outage at unexpected times? I sure did! A couple of weeks ago, high Santa Anna winds caused SDG&E to shut down our power twice. The first time we had to resort to taking all the food to our daughter's place. The second time, however, our neighbor came to our rescue and lent us his spare Champion 2k watt generator. After this experience, I realized I needed to be prepared for unfortunate incidents like this. That's when I decided to invest in a Champion Power Equipment generator.
After conducting thorough research, I selected Model #100306 - it didn't require dual fuel, which was not a necessity for me. To purchase the generator, I had to travel all the way to Rancho Cucamonga, but it was totally worth it. This generator has it all - it starts easily, runs quietly, and provides all the power we need to keep our fridge working, a light or two on, and charge our phones. It even allows us to use the toaster and coffee maker (one at a time, of course).
While comparing different options, I found that Honda was extremely expensive, and while Generac was comparable in price, it couldn't match Champion's features. What particularly caught my attention was the display that shows the fuel level and power being used, which no other generators offer.
Once I got the generator home, I immediately completed the break-in process and changed the oil. Now, I'm all set and ready for SDG&E's next outage. I feel much more secure knowing I have a reliable source of power thanks to my great experience with Champion Power Equipment.
Champion Power Equipment Generator: A True Champion in Power and Reliability
Prior to stumbling upon the Champion Power Equipment website, I had never heard of their generators before. As someone who had previously only considered purchasing a Honda, I was intrigued by Costco's 2 day price offer on the ***500W electric start model. Knowing that Costco had a generous return policy if I was unsatisfied, I felt comfortable taking the plunge and trying out this new brand. I have a long career history in automotive repair, so I consider myself knowledgeable about durable and high-quality products.
After using the Champion generator several times now, totaling about 40 hours, I can confidently say that I am absolutely thrilled with it! I've hooked it up to a 50 amp transfer panel and it handles every load with ease - including powering 2 fridges, a freezer, furnace, hot water heater, washing machine, lights, and more - without so much as a grunt. This is a machine that truly lives up to its name; it is a true champion in terms of power and reliability.
There's no way that I would ever consider returning this generator. In fact, my neighbor was so impressed with it that he ended up purchasing the same machine for himself! It runs flawlessly, doing every task that we throw at it without any problems whatsoever. I can confidently recommend Champion Power Equipment to anyone in the market for a top-notch generator. Thank you for building such a fantastic product.
Overall, the quality of this generator and the ease in which it operates is truly exceptional. I am grateful to have discovered Champion Power Equipment and will consider them for any future generator needs. Their products are not only reliable but efficient, powerful, and worth the investment.
Review: Champion Power Equipment - Reliable and Cost-Effective Generators with Great Performance and Design
During my search for a reliable generator, I stumbled upon Champion Power Equipment and decided to check them out. I compared their products to many other options available at Canadian Tire and found that Champion's generators are better built and come with a lot more features. Perhaps the best part is the price - I was able to get my generator on an amazing sale.
After my successful purchase, I also got my friend to buy a smaller model. He is using it as a backup generator for his sump pump, and he finds it great for his overall needs. The generator has been put to the test a few times already as Hydro went out during the springtime, and his sump pump had to pump out the spring runoff that was filling the basement. It worked like a charm, and we were all very impressed with the performance.
I must mention the overall look and build of the Champion generator is striking. It's clear that the company paid special attention to detail when designing and manufacturing their products. Additionally, contacting their service department was a breeze, and the response was prompt with invaluable maintenance advice. I felt well taken care of, and this is very important for me.
I purchased this generator for peace of mind during power outages in the dead of winter. I plan to use it in conjunction with my Propane Gas Fireplace, and the added bonus is that the fan uses very little wattage - about 30 to 35 watts. So, I feel confident that I am fully prepared for any power interruptions that may occur and can protect my house.
Finally, I would like to apologize for any inconvenience caused as I am having trouble sending a proof of purchase. I am not too familiar with new technologies, but if the company can share their fax number, I am more than happy to fax it in as soon as possible.
Review: Champion Power Equipment 2500w Dual Fuel Generator - Reliable and Quiet Power for Any Adventure
I recently purchased a Champion Power Equipment 2500w dual fuel generator from championpowerequipment.com and I'm happy to report that it arrived promptly and was nicely packaged. Upon unboxing, I filled the unit with the supplied oil (10-30) and added an hour meter to record usage for servicing purposes. While I opted to only use propane with the generator due to its environmental friendliness and convenience, I switched the operating turn dial to chock and began pulling the starting rope about 15 times before the generator finally started running after switching to the propane setting and pulling only three times.
One of my main concerns when purchasing this generator was how loud it would be, but I'm pleased to report that the noise level was surprisingly quiet, making it a great option for camping or boondocking. I was also excited to learn that this generator will easily run the A/C unit on my travel trailer, as it only uses less than 1100 watts.
After running the generator for a solid 5.3 hours, I plugged in several electrical items at different times to test its capabilities, and it performed exceptionally well. I plan to change the oil soon and will opt for synthetic oil, as I have used it in my other inverter generators with great results.
Overall, I'm extremely satisfied with my purchase from championpowerequipment.com and would highly recommend the Champion Power Equipment 2500w dual fuel generator to anyone looking for a reliable and easy-to-use option for their power needs.
Champion 3000 PSI Pressure Washer with 2.5 GPM - A Technician's Review
When I was in the market for a new power washer, I spent some serious time researching different brands and models. I wanted to make sure I was getting the best bang for my buck and not falling for any fake reviews. After some thorough investigating, I stumbled across the Champion 30000 PSI Pressure Washer with 2.5 GPM and I couldn't find a single fault with it. In fact, it was rated as being a third less noisy than others in its class, which was a huge bonus for me.
I was pleasantly surprised to find that my local Canadian Tire had the pressure washer on sale for $500, down from its original $800 price tag. Plus, they were offering $20 in Canadian Tire Bucks back. It was too good of a deal to pass up.
As a technician, I was particularly impressed with the user manual that came with the machine. It was laid out step-by-step with clear instructions and even included part numbers and troubleshooting tips. It was one of the best manuals I've ever read.
Setting up the machine was a breeze and it started on the first pull. I ended up purchasing the Turbo cleaning tip from Home Depot since it was $30 cheaper than at Canadian Tire - a helpful hint for those looking to save some money.
I was blown away by how powerful the pump was and how smooth the motor ran. My wife even ended up doing most of the cleaning - she enjoyed it that much! I am confident that this pressure washer is the only one I'll need.
In fact, I'm so happy with my purchase that I even took a photo of the machine surrounded by clean pebble stones. If you're in the market for a new pressure washer, I highly recommend checking out Champion Power Equipment.
Champion Power Equipment Chipper Review: Eco-Friendly Solution for Property Maintenance
My husband and I purchased a 10-acre property in Upper Michigan a few years ago which we want to turn into our retirement home. However, the land was heavily forested, and my husband had to spend countless hours clearing the trees to create space for our dream home. As Christmas approached, I asked him what he wanted as a gift, and he didn't hesitate to ask for a wood chipper, so he wouldn't have to manually remove all the trees. Being an excellent researcher, he scoured the internet and found the perfect chipper from Champion Power Equipment.
Excited about the prospect of making my husband's work easier, I headed to his favorite power tool store, Home Depot, to make the purchase. It was like watching a baby taking their first step as my husband tried out the chipper, and I could tell he was ecstatic about this newfound solution. Since then, we have enjoyed using the Champion Power Equipment chipper to simplify our property maintenance efforts.
What prompted me to write this review is that I appreciate the effort that Champion Power Equipment has put into making functional tools that are environmentally responsible. The company's commitment to environmentally friendly solutions is notable, and it is nice to know that we are using equipment that is kind to our surroundings.
Additionally, the offer of a Champion T-Shirt in the box was a nice surprise for my husband. My husband loves T-Shirts, and I knew that if he were to receive one with the Champion logo, he would wear it proudly whenever he worked with his Champion Chipper. Overall, our experience with Champion Power Equipment has been fantastic, and we highly recommend their products to anyone who needs durable and reliable equipment for their outdoor work.
Sincerely,
Paula, a very happy customer.
Review of Champion 25 Ton Full Beam Log Splitter: Durability and Effectiveness Impresses, with Minor Issues to Address
I recently had the pleasure of giving the Champion 25 Ton Full Beam Log Splitter, Model 100251 a try and I must say, I was quite impressed. From the moment I received the package, the assembly process was straightforward and simple. However, it's worth noting that I did require some assistance when handling the massive main beam. Without help, maneuvering it around would have been quite a challenge.
The only issue I encountered during assembly was with the fitting that connects the hydraulic return line to the tank. It's a tapered angle fitting that seems to have been engineered for use in conjunction with a hydraulic oil filter (which was not included in this model). When installed directly into the hydraulic oil supply tank, it only screws in about 3 1/2 turns or 3/8". Although it seems to be functioning okay for now, I worry that this could potentially lead to leakage issues down the line. A better-designed fitting that could thread deeper into the female port in the tank would have been a smarter choice.
Prior to purchasing the log splitter, I had read some reviews, and one thing that surprised me was that the clear pressure side hydraulic hose has not been changed to a heavier hose with threaded connectors on each end. At present, the hose is attached with clamp-on fittings, which could potentially lead to dangerous oil showers if they were to work loose.
Additionally, it would be helpful if the shut-off switch were more accessible in case of a sudden shutdown.
Overall, this machine seems to be a solidly built piece of equipment that I'm hoping will serve my needs for many years to come. The minor issues I've noted are relatively easy to fix, and the log splitter has impressed me with its durability and effectiveness.
Champion [protected] Model 100812 Review: A Small Investment with Huge Payoffs!
As the owner of several generators, I have to admit that I've never been overly impressed with their performance. That is, however, until I had the pleasure of purchasing a Champion generator.
Let me start by saying, my family and I recently experienced the eye of Hurricane Laura in Natchitoches, LA. As a result, we had been without power for a significant amount of time. With the humidity and temperature soaring, we were in dire need of electricity. I discovered the Champion [protected] Model 100812 at SAMS wholesale and unfortunately, it was the last generator in stock. I was hesitant about its capabilities, but I knew we needed something fast.
Upon opening the box, I was pleasantly surprised by the packaging and the quality of the build. Priced at just under $500, I was cautiously optimistic about its performance. However, after hooking it up, it started on the very first pull. To my amazement, it was able to completely power our Fifth-wheel camper, including the air conditioning, electric water heater, and DC inverter. The only issue arose when my wife was using her 1500 watt hair dryer, while I had the microwave on and the air conditioning compressor was running, causing the breaker to blow.
I made sure to stop the generator after running it for six hours (I lost track of time, should have changed the oil at five hours), to change the break-in oil. I was thrilled when it started again with a single pull after the oil change, and it hasn't stopped since. I've been using it constantly for two days now, and it's able to run at 60% to 80% capacity on one 5-gallon tank of gasoline for roughly eight hours. I can even tell when it's running low on fuel, as the RPM begins to surge. This way, I am able to time when I need to refuel the generator, so that there is no disruption in our electricity.
Needless to say, I am over the moon with my purchase! Out of all the generators I've owned, this Champion takes the cake. I highly recommend this product to anyone in the market for a reliable, high-quality generator. It's a small investment with huge payoffs!
Champion Power Equipment: The Best Generators for Any Situation
As someone who has owned several portable generators, I can definitely attest to the quality of Champion Power Equipment. When Hurricane Irma struck, I knew that my power needs were going to be greater than ever before due to my power-hungry Ham radio equipment. While my 5500 watt generator had done an okay job in the past, I knew that I needed to upgrade to something bigger. After quite a bit of searching and comparing, I came across the 7500/9375 watt unit from Champion Power Equipment. I purchased it just before the hurricane hit and was blown away by its performance.
For 72 hours straight, I ran the generator almost continuously, supplying my power needs as well as those of three neighbors. One of these neighbors had small children, and all of them needed to keep their refrigerators and a few lights on. The generator held up beautifully, and I was able to keep everything up and running without any problems whatsoever.
From that point on, I was sold on Champion Power Equipment. When my Ham radio club needed a generator for our mobile communications trailer, I knew exactly which one to recommend - the Champion "Dual Fuel" 4000 watt unit. After the initial break-in period, we put it to the test during a 24 hour "off the grid" emergency practice event. This generator ran on propane for 30 hours non-stop, delivering clean power the entire time.
Most recently, during our "Field Day" exercise (another 24 hour off the grid event), I decided to purchase the Champion 2000 watt inverter generator for myself. It was delivered today, and I have nothing but good things to say about it. After unboxing it, adding oil and fuel, it started up on the very first pull of the starter rope. A quick check with my oscilloscope and plugging in my radio gear showed that it was delivering clean, reliable power just as promised.
Overall, I cannot recommend Champion Power Equipment highly enough. Their generators are truly top-of-the-line, and they have never let me down in even the toughest of situations. Thanks for making such great products!
Champion Power Equipment Complaints 10
Disappointed with Champion Power Equipment & Customer Support
Let me start by saying that I had a tough time getting my Champion Power Equipment up and running. It was quite difficult to start, which took away from my initial excitement. It made me feel discouraged and frustrated. The situation was compounded because I found it even harder to reach someone on the support line to help me out. I spent what felt like forever on hold only to still lack answers to my questions.
In an attempt to find a solution, I submitted a request for a call back but still wasn't able to get the help I needed. This led me to feel quite dissatisfied with the level of customer service Champion Power Equipment was providing. I felt like I had invested time and money into something that was not performing well and lacking the support necessary to fix the issue.
Ultimately, my experience with Champion Power Equipment was not a positive one. I would have appreciated better assistance in starting my equipment and a more responsive customer service department. I feel like this would have made my overall experience with the brand much better.
Review: Champion Power Equipment 7500W Portable Generator - Plug-in Mishap Highlights Need for Clear Product Specifications
When we embarked on our quest to find the perfect portable generator for our camper, we were excited to come across Champion Power Equipment. The company boasted a wide range of powerful portable generators, attracting us to their 7500W model with a 50 amp plug-in. However, after purchasing the generator, we were sorely disappointed to find out that the 50 amp plug-in was actually only rated at 30 amps. Needless to say, this was quite a frustrating experience for us.
While the Champion 7500W Portable generator did operate smoothly and efficiently, we were dismayed by the miscommunication regarding its capabilities. It's vital that such details be clearly outlined for consumers, especially when it comes to something as important as powering a camper.
In spite of the plug-in mishap, we still believe that Champion Power Equipment offers a valuable range of products for outdoor enthusiasts. Their website is user-friendly and well-organized, with a plethora of information regarding their products that help buyers make informed decisions. We also appreciated the warranty options available, which gave us greater peace of mind.
Overall, we would recommend Champion Power Equipment to anyone in the market for a reliable portable generator. However, it's crucial to double-check all the specifications before making a purchase to avoid any disappointment or inconvenience down the line.
Efficient and Reliable: A Review of Champion Power Equipment's Pressure Washer
Champion Power Equipment truly lives up to its name in terms of providing efficient and highly reliable power equipment for all your needs. I recently had the opportunity to use their pressure washer, and I must say that I was highly impressed with its performance. Despite being comparatively smaller in size, this pressure washer packs a punch and gets the job done effortlessly.
The only issue I had with the pressure washer was that I couldn't use detergent while operating it in high pressure mode with a 25 degree nozzle. However, this is a minor gripe considering that the washer worked so well on all other fronts. I also loved the easily adjustable spray nozzle, allowing me to customize the pressure and coverage area according to my needs.
What's most impressive about Champion Power Equipment is the attention to detail they put into each product. The washer felt sturdy and well-built, with high-quality materials that will undoubtedly last a long time. The hoses too were highly durable, capable of withstanding high-pressure usage without leaking or breaking.
In conclusion, Champion Power Equipment is a brand that delivers on its promise of providing efficient, high-quality power equipment that can get even the toughest jobs done quickly and effectively. Their pressure washer is just one example of how great their products are. If you're looking for power equipment that's dependable and efficient, look no further than Champion Power Equipment.
Is Champion Power Equipment Legit?
Champion Power Equipment earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Champion Power Equipment has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for championpowerequipment.com can be seen as a positive aspect for Champion Power Equipment as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Champion Power Equipment's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Championpowerequipment.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Championpowerequipment.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Champion Power Equipment have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Champion Power Equipment and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Champion Power Equipment has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Champion Power Equipment Generator: A Major Disappointment - Check Before You Buy!
I recently had the misfortune of experiencing some serious mechanical issues with my Champion Power Equipment generator. Being a model ***999, I expected nothing but top-notch performance from this supposed top-of-the-line generator. However, much to my disappointment, it turned out to be nothing but a major disappointment.
To elaborate, the valve guides of my generator suffered from a severe crack, causing the valves to bend and ultimately resulting in a total breakdown of the machine. The manufacturing date of the generator was June 18, which was not that long ago, clearly indicating that this was not an issue caused by regular wear and tear but a serious manufacturing flaw.
I bought this equipment from Tractor Supply, and it was supposed to be my reliable source of power for my camper. But, in reality, it proved to be nothing but a good boat anchor, as I had no choice but to rely on it to generate electricity in my camper.
Overall, I feel very disappointed with the performance of this Champion Power Equipment generator. For such a highly priced, supposedly superior-quality piece of machinery, it was extremely disappointing to have it fail so abruptly and so soon after I purchased it. I would strongly advise anyone considering buying a Champion Power Equipment generator to tread carefully and ensure they carry out due research before making their purchase.
Disappointing Customer Service: My Experience with Champion Power Equipment's Warranty Claims
As a consumer, I am compelled to share my experience with Champion Power Equipment with fellow shoppers. I must admit, I am incredibly disappointed with the way this company handled my warranty claim. Attempting to get in touch with anyone at Champion proved to be a year-long challenge. Every time I called, I was placed on an unending hold, never to be answered. What's more, my emails and regular mail inquiries went completely unanswered.
This level of poor customer service is unacceptable, and I can't help but feel let down by Champion Power Equipment's apparent disregard for its customers' needs. As someone who invested in their products, I expected a far more attentive and responsive approach from the company when it came to honoring their warranty. Instead, I was left feeling disregarded and frustrated.
To anyone out there considering purchasing Champion products, I urge you to proceed with caution. In my experience, their lack of attention and follow-through leaves a lot to be desired. It's always essential to do your research before making a significant purchase, and I believe this to be especially true when it comes to Champion Power Equipment. Hopefully, the company will step up its game and start prioritizing customers soon. Until then, I would look elsewhere for your power equipment needs, and I certainly won't be investing any more of my hard-earned money with this company.
Great Log Splitter, Poor Customer Service Experience
I recently purchased a 27 ton log splitter from Champion Power Equipment, which I bought at Home Depot. Let me just say that the log splitter itself works great! However, I have had a bit of a frustrating time trying to register my product with the company. I called three times on different days, only to be stuck on hold for a prolonged period of time without being able to speak to anyone. While my experience with the log splitter has been positive, I wish it wasn't such a struggle to register the product. Here's hoping the company improves their customer service in the future, as it can be quite discouraging to run into issues when trying to receive proper support or service for one's purchase.
Review: Champion Power Equipment 3000# Winch Holds Strong, Though Switch Issue Persists
As a proud owner of a 2012 Polaris 800, I was in need of a powerful winch for my vehicle. After doing some research, I stumbled upon Champion Power Equipment and their winches, and decided to go ahead with the 3000# Champion winch. The installation process was a breeze and I was up and running in no time, thanks to the proper mounting bracket.
Overall, I am satisfied with the performance of the winch. It has proven to be powerful and reliable when needed. However, there is an issue with the switch that I have noticed. There seems to be a slight delay when engaging the winch in or out, which has caused me some frustration on a few occasions. I am unsure if this is normal or if my winch is defective.
As a whole, I would recommend Champion Power Equipment to fellow outdoor enthusiasts in need of reliable equipment. Despite the issue with the switch, I am happy with my purchase and would consider purchasing from them again in the future. Their commitment to quality and customer satisfaction is apparent in the ease of installation and overall performance of the winch.
Terrible Experience with Champion Power Equipment's Wood Chipper: Broken Machine and Poor Customer Service
I had a terrible experience with Champion Power Equipment and their wood chipper. I purchased it from Home Depot with high hopes for tackling some yard work. However, after only two uses, the machine jammed and ultimately broke down, leaving me feeling frustrated and disappointed.
When I attempted to contact Champion's tech support, I was left on hold for an excruciating 45 minutes before finally utilizing their callback feature. Once I connected with a representative, it took an additional hour and a half to explain my situation and receive guidance on how to proceed. Their solution was to take the chipper to a repair shop for an assessment.
After three days of waiting, I was notified by the shop that the issue was not covered under warranty and that I would be responsible for a $65.00 repair bill. I was extremely unhappy with this outcome, as the machine broke within a short time frame and seemed to be a manufacturer defect.
Needless to say, I will never purchase anything from Champion Power Equipment again. It was a frustrating experience and I am disappointed with the machine's quality and the customer service provided. There are many other options out there that are more reliable and user-friendly.
Terrible Customer Service: My Experience with Champion Power Equipment Website
If you're looking for reliable and responsive customer service, I would strongly advise against shopping at Champion Power Equipment's website. In fact, if it were possible, I would give them negative 100 stars for their subpar service.
I initially reached out to their customer service department regarding missing parts from a new tiller I had purchased. Despite numerous attempts to get in touch, I was unable to speak with anyone and ultimately decided to simply order the missing parts myself. However, even after placing the order and paying for the parts, I have yet to receive them after two months.
I have attempted to contact their customer service team on a daily basis, without any luck in getting a response. I have also tried emailing them, but have not received any kind of reply. Needless to say, this level of customer service is extremely disappointing, and I will certainly be looking elsewhere for my future power equipment needs.
In my opinion, it would be worth paying a little extra to buy from a company that is reliable and actually values their customers' time and money. I urge anyone considering purchasing from Champion Power Equipment to stay away, as their lack of customer service is simply not worth the hassle.
Unsatisfactory Customer Service Experience with Champion Power Equipment
I recently had an experience with Champion Power Equipment that left much to be desired. Despite having no issues with the log splitter itself, I cannot recommend this company based on their lack of customer service. After purchasing a 34 ton log splitter from Home Depot, I noticed that the gas cap had fallen off during transit. This was a relatively minor issue, but unfortunately it proved difficult to find a solution through Champion. Despite repeated attempts to contact their representatives, I was left waiting on hold for over an hour or attempting to reach out via email - without receiving any response. The company's website encourages customers to call for immediate assistance, but I was left frustrated by the inability to speak to anyone. This left me unable to use the product that I had purchased and was looking forward to using. To complicate matters further, I was informed by Home Depot that I could not return the log splitter without a gas cap. Overall, I was disappointed in the experience and would caution others to consider their options carefully before purchasing from Champion Power Equipment.
Good products and best buy
About Champion Power Equipment
One of their most significant selling points is their commitment to delivering reliability, durability, and performance. They understand that power outages can be a colossal inconvenience, and that's why they invest in only the best engines, components, and materials for their products.
Champion Power Equipment is also committed to providing comprehensive after-sale support to ensure that their customers can operate their products effectively. Customers can access troubleshooting tips, maintenance advice, and installation guidance from their website, and they also have a knowledgeable customer service team that can provide technical support.
Ultimately, buying a Champion Power Equipment product is an investment in quality and peace of mind. Whether you're a homeowner looking for a backup power supply or a contractor in need of reliable equipment, their products are sure to meet your needs.
Overview of Champion Power Equipment complaint handling
-
Champion Power Equipment Contacts
-
Champion Power Equipment phone numbers+1 (877) 338-0999+1 (877) 338-0999Click up if you have successfully reached Champion Power Equipment by calling +1 (877) 338-0999 phone number 0 0 users reported that they have successfully reached Champion Power Equipment by calling +1 (877) 338-0999 phone number Click down if you have unsuccessfully reached Champion Power Equipment by calling +1 (877) 338-0999 phone number 0 0 users reported that they have UNsuccessfully reached Champion Power Equipment by calling +1 (877) 338-0999 phone number
-
Champion Power Equipment emailssupport@championpowerequipment.com90%Confidence score: 90%Support
-
Champion Power Equipment social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Champion Power Equipment contacts
Recent comments about Champion Power Equipment company
Unsatisfactory Customer Service Experience with Champion Power EquipmentOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.