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CB Pet Stores Chewy Order was canceled
Chewy

Chewy review: Order was canceled

R
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5:19 pm EST
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I ordered a bag of dog food and a bag of cat food and sent to order through it went through was taken off my debit card I then get an email saying that my order was canceled because apparently when I called customer service they said that they canceled the order due to the fact that it looked like it was suspicious activity on the account well I just opened the account today being that it was Black Friday and I wanted to try to eat which I had never tried before I now have no dog food coming to feed my animals nor do I have the money directly back on my card could take three to five business days considering the fact that it is currently a major holiday it's going to be another week so when it comes time to feed my animals what exactly am I to do? I am on a limited income and spent the last of my money on this order. I have never had this occur with any other order online that I have ever made not only has this made it incredibly inconvenient and frustrating but concerning as well, I was told you canceled my order due to suspicious activity yet it is this company that who took my money and then cancelled The items I paid for, this to me is called theft, and suspicious activity. You may contact me to rectify this situation at the number below.

A G

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  1. Chewy Contacts

  2. Chewy phone numbers
    +1 (800) 672-4399
    +1 (800) 672-4399
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  3. Chewy emails
  4. Chewy address
    1855 Griffin Rd, Ste B328, Dania, Florida, 33004-2233, United States
  5. Chewy social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Chewy Category
Chewy is ranked 1 among 47 companies in the Pet Stores category