ChicMarket’s earns a 1.0-star rating from 11 reviews, showing that the majority of shoppers are dissatisfied with purchases.
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cubic zirconia eternity rings
I ordered two different cubic zirconia eternity rings from Chic Market which were way too big for me. I have been trying to contact their toll-free number and the recording STILL says they are out of the office for the 4th of July holiday. It is now July 19th!
I have sent them numerous e-mails and have yet to receive a reply. The rings are very cheap looking and are obviously made in China. I would even exchange them for a smaller size but no one will get back to me. RUN from this company - after they have your money, they don't know you anymore!
2 sets earrings
Order number 460112 still processing and it's been a week, where is my product, this www. Chicmarket, LLC seems to not exist it should not take a week for my 2 items not to have a tracking number, give me my item or return my money I m calling my card to cancel this order this LLC is a scam and full of lies also I will be notifying consumer affairs
the product in question is unknown. it probably is a chain necklace
On May 9, 2018, I made a purchase (order # 458293) for $21.98 with my American Express card and I received a confirmation (email). A few moments later I tried to make another purchase for a different chain necklace going to another shipping address for the amount of $19.98 using the same credit card. I was denied. I tried to use another card and this one was also denied. I called American express and they told me that there was no problem with using my card. Meanwhile I see that ChicMarket charged my American Exp. card for $19.98. I have not gotten a confirmation and I'm not even sure what item it is. When I went to "my account", a pending amount of $19.98 is shown and the $21.98 purchase is not even shown. Therefore, why was $19.98 charged and why haven't I gotten a confirmation so that I can be sure that it is the 2nd item I wanted to charge going to a different shipping address. If I don't hear from ChicMarket, I will call American Express and cancel the $19.98 item, so that I don't get charged for a sale that I don't have confirmed. My email address is: [protected]@sbcglobal.net and phone [protected]). My name is Aida Castorena. And now I can't even access my acct. with ChicMarket.
Is ChicMarket Legit?
ChicMarket earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for ChicMarket. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of ChicMarket's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Chicmarket.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- ChicMarket's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- Chicmarket.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The chicmarket.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that chicmarket.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- ChicMarket protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
jewelry
Just received my order and it was a cheap necklace, not the bracelet I had ordered! My order # 453136 for the bracelet . On the paper inside of the envelope the order # [protected]. The description of what was in the package was 7CTwPear-Shaped Sapphire Bracelet ! It was a square box with blue stones inside it on a cheap chain necklace . Item #RBS7200S is for the bracelet . Shipped on 3/5/2018. Tracking #9374869903502669467119
return
Was given the ok to return an item but they will not contact me with return information or return label I have received e-mails from two separate representatives of this company.
They asked me to supply pictures of item and original packaging; which I did.
Ready to open dispute with PayPal
Cindy Hausburg
[protected]@me.com
https://www.chicmarket.com/account/orders/detail/426650
Sunshine, I hope that you've screen shot your order with there logo because I did, it took two weeks for a real response about my order. When chick market realize I was not emailing them in a friendly manner lol. Well I went off OK. And told them that I reported them to the consumer affairs in Oklahoma City. So I advise you to do the same and PayPal is a piece of work too, it took 90 days for a refund from PayPal, when I ordered on eBay from a fraud, who were selling boots and I said never again, I learned my lesson for future reference use a bank card from the bank, cause soon as I notified them I'll be getting my money in 7 days, and I used my tactics with chick markets with threats to call media, trade commission I reported them to consumer affairs, and a person named briauna told me I'll get a refund in 3 days. I read another persons same matter so I did the same. Good luck! and stay on their [censored].
mkf suede saddle bag
I ordered this bag. Chic Market delivered a completely different bag. I sent it back with a request to have the correct bag sent to me or a refund. That was on July 26th. I am currently on the third circle of complaint. I'm about to sue them for fraud - assuming they really exist! There phone number appeared not to be in operation. I am seriously considering taking them to small claims court
Bad site
I've ordered two different bracelets from www.chicmarket.com website. Shipping took longer than I expected, they said that it usually takes two weeks to deliver, but it took them 3 weeks to deliver my order.
When I opened the package I saw that they sent me two identical bracelets. I contacted Chicmarket customer care right away and explained what happened. I asked for a replacement but they claimed that they were not able to accept any returns. Very disappointed with this website!
Refund
I have purchased three items from www.chicmarket.com website and my order arrived in a timely manner. Two items looked great but one was defective. I contacted customer care service and they said that I can return the defective item and they'll issue a refund. Seemed like a great deal. Following all the instructions I sent it back.
Waited patiently and decided to contact them again and ask why was it taking so long. Customer service did not reply. I'm very disappointed with ChicMarket.
Fake reviews
Don't believe in any reviews you see on Chicmarket website, they all are fake and written by their employees. I ordered some items from this site and thing I received were terrible and rubbish. They never gave me a refund, so I left several negative reviews on their website. When I went online I could not find any of my reviews! I suggest everyone to stay far away from this place! These people are totally dishonest! If they would be a reputable company they would fix their own mistakes, but all they do is hiding them and scamming people out of their money!
Not worth it
Be sure to read their return policy that they only issue store credit only, not the original payment method. I've ordered a bag from ChicMarket website and when it arrived it was defective. So I called their customer service and asked for a refund. The rep that I spoke to insisted that there was nothing wring with the bag. After I sent them a couple of pictures they finally agreed to refund back to my credit card, but need to deduct some stocking fee. Absolutely ridiculous! Then I received a message stating they cannot refund my card and offered me a store credit! Total scam. I will never order anything from this place.
I purchased a pair of ear studs showing a pair in a enlarged picture of over 1/2 inch. The ones I received are 1/8" wide. To small to manage putting them on. They are a Big Rip Off Joke.
Not worth it
This company is actually a scam! Normally I do a little research and read reviews before ordering online, but unfortunately, this time I submitted my order and hit the send button. Two weeks passed and my order has still not been shipped out. They are very slow when it comes to delivery, but they charge your card very fast. Sending messages directly to the...
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Overview of ChicMarket complaint handling
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ChicMarket Contacts
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ChicMarket phone numbers+1 (888) 361-4088+1 (888) 361-4088Click up if you have successfully reached ChicMarket by calling +1 (888) 361-4088 phone number 0 0 users reported that they have successfully reached ChicMarket by calling +1 (888) 361-4088 phone number Click down if you have unsuccessfully reached ChicMarket by calling +1 (888) 361-4088 phone number 0 0 users reported that they have UNsuccessfully reached ChicMarket by calling +1 (888) 361-4088 phone number
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ChicMarket emailssupport@chicmarket.com100%Confidence score: 100%Support
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ChicMarket address1601 NW Expressway Suite 1500, Oklahoma City, Oklahoma, 73118, United States
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ChicMarket social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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