ChristianaCare’s earns a 3.0-star rating from 4 reviews, showing that the majority of patients are somewhat satisfied with healthcare services.
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Hospital Admission Through Emergency Nightmares !!!
An absolute nightmare to deal with entry through the Emergency Room. Thirteen hours of a hall bed where private demographic information, test results and doctor discussions are said openly within the hallway for all to hear. What a flagrant violation of patient privacy HIPAA laws!
From a hall bed when emergency got even busier to what they call a Z Bed. The Z Bed consisted of five hours in a public hallway on the fourth floor with no monitoring, facilities or care. To use a bathroom consisted of a 200 foot walk being held up by an attendant with a waist strap for a patient who could not walk on their own.
The level of care provided was deplorable. Never again will Chrisitana Care be used! They should lose their license to operate.
Desired outcome: Inform the public of the lack of proper care offered by this hospital
Doctor rudeness
To whom It May Concern, I am writing this complaint in reference to a message left on the patient portal by Dr. Bhanot (Pulmonologist) on 8/22/2023. I left a message for Dr. Bhanot requesting additional allergy testing that wasn’t covered in my first allergy test dated March 26,2023 ordered by Dr. Bhanot. Dr. Bhanot left a message for me stating” I don’t...
Read full review of ChristianaCare and 1 comment
Replied
Back in 2015, I was hospitalized and I had just turned 18
Back in 2015, I was hospitalized and I had just turned 18. I did not have health insurance and I was hit with a very large medical bill ($8000+) that I thought my parents had paid. I did not realize it wasn't paid and I haven't lived at the house where the bill was sent for many years. It's suddenly on my credit report, knocking my score by over 100 points. I have no idea what to do. If I were able to pay this, it still doesn't repair the terrible damage to my credit that won't let me buy a house. Please help.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is ChristianaCare Legit?
ChristianaCare earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for ChristianaCare. The company provides a physical address, 3 phone numbers, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
ChristianaCare has registered the domain name for christianacare.org for more than one year, which may indicate stability and longevity.
Christianacare.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Christianacare.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Christianacare.org you are considering visiting, which is associated with ChristianaCare, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for ChristianaCare have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
ChristianaCare website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Christianacare.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from ChristianaCare.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- ChristianaCare protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Replied
7/27 I had a medical procedure done at the Christiana Hospital
7/27 I had a medical procedure done at the Christiana Hospital. I received a bill dated 9/27 with a balance of $1491.94 which I owed to Christiana. So I called them to find out why I was receiving this bill more than a year later. The billing staff told me that the United Healthcare my insurance company took a long time to pay the their part of the bill. When I called the insurance company they said that they paid Christiana hospital on 8/15. I have HCSA (health care savings acct) and I also get MRA (medical reimbursement account) from my company so I use that to pay all my medical bills. Since this bill was a year ago I obviously may not be able to use these accounts to pay for my balance. In the meantime I also paid Christiana hospital $600 towards the bill. I was also told by a manager of the billing department that if I can show them the HCSA statement from 9, they may close the account and disregard the bill. I sent them an email with a copy of my statement and also responded to their question they had regarding the statement. Christiana hospital wanted to see that I had the money in my HCSA and MRA account to pay for the bill if I received it in 2018. As of now they never responded to me but send me another bill. I could not use my HCSA/MRA to pay the balance off because of the time frame. I need ComplaintsBoard.com's help to get to the bottom of this issue and have Christiana hospital adjust the balance to $0 and close my account. I do not have the money to pay from my own pocket. I also want to make sure there is no negative impact on my credit. I can also provide you with evidence you require.
The complaint has been investigated and resolved to the customer’s satisfaction.
ChristianaCare Reviews 0
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About ChristianaCare
The organization's mission is to improve the health of the community by delivering exceptional care, conducting innovative research, and educating healthcare professionals and the public. To achieve this mission, ChristianaCare has established a vast network of facilities, including hospitals, outpatient centers, and primary care practices.
One of the key strengths of ChristianaCare is its talented and dedicated team of healthcare professionals. Comprising more than 13,000 individuals, the organization's staff includes physicians, nurses, researchers, and support staff who work collaboratively to provide comprehensive, patient-centered care. This approach to healthcare emphasizes the integration of medical, behavioral, and social services to ensure that patients receive the holistic care they need to lead healthy and fulfilling lives.
ChristianaCare's commitment to innovation is also a distinguishing characteristic. The organization is constantly exploring new ways to improve care and services, from implementing advanced technologies like telemedicine and virtual care to conducting groundbreaking research aimed at advancing the field of medicine. These efforts have resulted in numerous accolades and recognition, positioning ChristianaCare as a leader in healthcare innovation.
Overall, ChristianaCare is a premier healthcare institution that provides exceptional care to its patients while also advancing the field of medicine through innovation and research. Built on a foundation of excellence, compassion, and community engagement, ChristianaCare is poised to continue making a significant impact on the health and wellbeing of the communities it serves for many years to come.
Overview of ChristianaCare complaint handling
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ChristianaCare Contacts
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ChristianaCare phone numbers+1 (302) 733-1000+1 (302) 733-1000Click up if you have successfully reached ChristianaCare by calling +1 (302) 733-1000 phone number 0 0 users reported that they have successfully reached ChristianaCare by calling +1 (302) 733-1000 phone number Click down if you have unsuccessfully reached ChristianaCare by calling +1 (302) 733-1000 phone number 0 0 users reported that they have UNsuccessfully reached ChristianaCare by calling +1 (302) 733-1000 phone number+1 (302) 633-3557+1 (302) 633-3557Click up if you have successfully reached ChristianaCare by calling +1 (302) 633-3557 phone number 0 0 users reported that they have successfully reached ChristianaCare by calling +1 (302) 633-3557 phone number Click down if you have unsuccessfully reached ChristianaCare by calling +1 (302) 633-3557 phone number 0 0 users reported that they have UNsuccessfully reached ChristianaCare by calling +1 (302) 633-3557 phone number+1 (302) 733-5582+1 (302) 733-5582Click up if you have successfully reached ChristianaCare by calling +1 (302) 733-5582 phone number 0 0 users reported that they have successfully reached ChristianaCare by calling +1 (302) 733-5582 phone number Click down if you have unsuccessfully reached ChristianaCare by calling +1 (302) 733-5582 phone number 0 0 users reported that they have UNsuccessfully reached ChristianaCare by calling +1 (302) 733-5582 phone number
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ChristianaCare address4755 Ogletown Stanton Rd, Newark, Delaware, 19718-2200, United States
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ChristianaCare social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 24, 2024
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I completely agree, however we all need to take it to the next level. They will never fall below the standard of care because their standard is so low. It is owned by a corporation that is for profit. They nurses are arrogant and lazy. I am taking mine to the ceo@Christianacare.org, also The joint commission in OakbrookTerrace, Ill. and Delaware Office of Health Facilities and licensing and ceritification. The patient relations office is useless, they are paid by Christiana Care so they are there to protect them. they could care less about how you were treated.