Classic Parade’s earns a 3.4-star rating from 37 reviews, showing that the majority of luxury car enthusiasts are somewhat satisfied with rental experience.
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Replied
Car hire
SCAM... Same as other bad reviews you read on here, they will likely say is fake, but I have all the email conversation and WhatsApp's with Andy. Same story as everyone else who has left a bad review, the car broken down the day before it was due and they offered a refund. Week later I'm still chasing the refund and now can't get hold of Andy. I'm potentially going to lose £2450.
DO NOT USE THIS COMPANY
This complaint has been resolved automatically due to user's inactivity.
Replied
supercar
Andrew Brown runs the scamming company Classic Parade Supercar Hire. He offers supercars for rental. Here is the con. At first he will sound very professional over the phone. Discussing your needs and passionate about the car you have chosen. He emails you an invoice for the rental to deposit money via bank transfer into a bank account. Part of this will be...
Read full review of Classic Parade and 8 comments
Replied
not refund security money
Hi,
Beware all.
We used this service several times and each time the security was not returned. We were not alarmed as we continued to use the service and had immediate replies and communication from Andy.
The second we made a request to return the amounts Andy at first gave us a false promise - then said he was out of the country shooting videos?! Like that is our problem?
Since, there has been no response. We have continuously been contacting Andy - apparently owner and manager of this company. He has not returned 9000 GBP in security deposits.
Emails have been sent for months and ignored. Lawyer has now sent a notification, and again ignored. Moving forward with notifying the courts now.
Office location is also a fake.
The complaint has been investigated and resolved to the customer's satisfaction.
I can see that life is failing you again - Hence you are back writing fake reviews again about Andrew Brown using several fake Aliases after an 8 month break lol.
You really need to get a job or focus on your career or children if you have any.
Its really sad that you spend vast amounts of your time making up fictitious reviews about Andrew Brown and Classic Parade, honestly - Hollywood is the best place for you. I would strongly recommend Universal Studios - They will always need a creative bullshitter like you : ).
Thanks,
Tim.
They have written several highly defamatory, slanderous and untrue reviews of Classic Parade on several Review Platforms. What they have failed to mention is the high number of Parking Tickets, Fines, and overtime accrued and Abdullah Alothman also tried to steal several of our drivers.
We have chosen to no longer provide our Chauffeuring Service to this company on the above basis and our Lawyers will be serving you papers shortly.
Avoid this company at all costs.
Thanks,
Andrew Brown
Well, this is rich coming from Andrew Brown who, as of June 2024 currently has 14 CCJ's totalling £75k as he keeps promising cars, taking people's money and then not supplying the car or a refund. This information is available via any reputable credit agency. Check out his one star reviews on Trust Pilot, he's just stung us for £3,200. So all that you're reading above is desperate projection from a pathetic, serial scammer who spends most of his time writing fake reviews for his failing business.
Dear Jill,
Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.
We look forward to hearing from you.
Thanks,
Classic Parade Team
Tim aka Andrew Brown. Obsessed with how he is portrayed online. Andrew Brown you are in fact the sad loser who has to scroll the internet to cover the truth about your dodgy dealings. Failed businessman who can’t make a decent living so has to steal money off people, create fake ego boosting articles. Very sad and desperate Mr Brown. Oh get a job? what like the good job you do of scamming people. Do you sleep peacefully knowing the damage you have done to many people? It’s not just me you have scammed but many people. Are we all making fake reviews? Because you love the internet so much I will make sure you are names and shamed. You belong in prison. You will pay for what you have done.
Replied
unethical behaviour, fraud and blackmail
After leaving a negative (but factual) review last week on google I have since received a barrage of harassing and threatening texts, calls and emails from andrew brown the so called owner of this ‘company'. His messages not only tried to blackmail me to take down my review, they were also threatening, hence I have had to report him to the police. I have...
car hire
My friend and I hired an E Type from Classic Parade in July to celebrate our retirements. The service, car, and professionalism were outstanding. We were pleasured to have two excellent delivery drivers: Andy and Shaq. They made the experience memorable - we've hired from several Classic Car Hire Companies over the years, and they are a class of their own. Hopefully, the owners will recognize these two Andy and Shaq for their outstanding service.
My friend and I hired an E Type from Classic Parade in July to celebrate our retirements. The service, car, and professionalism were outstanding. We were pleasured to have two excellent delivery drivers: Andy and Shaq. They made the experience memorable - we've hired from several Classic Car Hire Companies over the years, and they are a class of their own. Hopefully, the owners will recognize these two Andy and Shaq for their outstanding service.
car hire
Enjoyed classic car parade for many years. very good company.. been happy to reccomend to friends and family for business and pleasure. Business started off good and has been proper ever since. I am a professional chauffeur, so needed a relaiable rental compay to accomodate my needs for a lux vehilces in london and surrounding areas. I would like to put them forward for all car uses.
delivery/collection twice
We took a car from Classic Parade last weekend for our anniversary (03/11/2018). The car we booked arrived as planned to our home in Hampshire in tidy condition by helpful delivery drivers, however it turned up with very little fuel in it. For a prestige company we were expecting a full tank, but after speaking with Tom I was refunded £50.00 which was a nice touch. Their reasons for an empty tank was due to time constraints as the car was delivered at 7.30am.
Will use again.
Replied
andrew brown blackmailing amigo jet with fake negative reviews
Andrew Brown keep blackmailing Amigo Jet with fake negative reviews, because we have managed to get our money back after court claim was ordered and have not agreed to remove our true experience with Classic Parade . We have notice that there is more victims of Classic Parade as he is continue to trading . We have contacted all relevant authorities to shut...
Read full review of Classic Parade and 12 commentslamborghini hire
I wanted to update everyone on here about the complaint I put up ref classic cars. After publishing the complaint on here Andrew replied and said he would call me to discuss my problems that I experienced and he stayed true to his word and called me to discuss my problems and now he can understand from my point of view what my frustration was at the time and upto now with no one calling me to apologize etc. At the end of the day mistakes happen all the time and it's how that company puts the mistakes right that matters yes the car was different but I did get a car on the day I wanted it and yes it was late but again these things do happen after speaking to Andrew all this was corrected on the phone in a nice polite manner and I find myself now knowing I would use them again in the future. Joe.
Rented a Ferrari from Classic Parade only last weekend. above exceptional Ferrari 488 Spyder and pro service to match.
They are the best in town.
Amazing how flashy cars and success attracts so many haters.
Your right there Caren so many haters in the world like we owe them a living for getting off our behinds and doing well and working hard long hours. #noteasy
Replied
car hire
Please contact Action Fraud team (National Fraud and Cyber Crime Report Centre) if you been victim of Classic Parade. Please report all evidences (names, e-mails, phone calls, invoices) to Fraud Team operator and ask them summary with other reports linked to Classic Parade. Please state Reference Number NFRC181002571346
We have been victim of classic parade last year and still dealing with this company. They are submitting fake reviews now under my company details. We would like to stop this people and need all victims to contact Action Fraud team that they can collect more evidences and proofs against Classic Parade
I will continue to post my warning and true reviews to all possible sources to warn other people not to use Classic Parade, as well as we are working together with Action Fraud team to stop your business . All your replies are fake and untrue . All victims of Classic Parade should report to Action Fraud team ASAP
The complaint has been investigated and resolved to the customer's satisfaction.
We know you are Olga's husband and you are using several names to discredit our brand.
Below is the response we have given to all 20 reviews you and Olga have written.
Hi Olga,
We wonder why you are using the names Maria Brown, James03, David Brown, Victor03, victim78, and SKK2018 and several other aliases? - We know this because you have posted identical multiple defamatory and malicious posts across several review platforms.
Your malicious and defamatory words on your latest post are because we have chosen to expose your black mail attempts and expose your real name / company name in kind.
These reviews are currently under investigation by Google, and our Lawyers are also starting action against you.
We know you are Olga's husband and you are using several names to discredit our brand.
Below is the response we have given to all 20 reviews you and Olga have written.
Hi Olga,
We wonder why you are using the names Maria Brown, James03, Victor03, victim78, and SKK2018 and several other aliases? - We know this because you have posted identical multiple defamatory and malicious posts across several review platforms.
Your malicious and defamatory words on your latest post are because we have chosen to expose your black mail attempts and expose your real name / company name in kind.
These reviews are currently under investigation by Google, and our Lawyers are also starting action against you.
Please be very aware of amigo jet and its owner Olga Sevcuka and her husband vadym shevchuk, these people are not a legitimate or honest travel business. Once you engage with their company you will find yourself begging for help and they are very cold, heartles and relentless with a destructive attitude once money is involved in any capacity...
Olga Sevcuka and Vadym Shevchuk wonder why you are using the names Tom Brown, Maria Brown, David Brown, James03, Mark Cohen and several other aliases? - We know this because you have posted multiple identical defamatory and malicious posts across several review platforms using the same poor grammatically incorrect written English.
Your malicious and defamatory post are because we have chosen to expose your black mail attempts and expose your real name / company on several review platforms in kind.
These reviews are currently under investigation by Google, and our Lawyers are also starting legal action against you. You have also been reported to the Metropolitan Police.
PLEASE CONTACT THE METROPOLITAN POLICE IF TYOU HAVE BEEN VICTIMS OF AMIGO JET.
Thanks,
Tom.
As an example. Surely if the service received from Classic Parade was very bad, Olga also known as James03 and several other aliases should be clicking 5 stars as it is designed for complaints only, but she has clicked 1 star for all of her reviews. Does this mean that Classic Parade is very good on the bad scale? Complaints Board is a floored model as it does not create a fair environment for fair reviews based on their very name. Essentially all visitors will be prompted to write bad reviews even if they received a fair service.
Complaints Board appears to be a spam website used predominantly for advertising and the hook is "complaints" to bring people in to write bad reviews which spread quick and only helps Complaints Board gain more traffic for their SEO/ Online Marketing Purposes. This website should be shut down. Try reviewing Complaints Board on other websites and see what comes up - its absolutely shocking!
Classic Parade has thousands of clients happy with our vehicles and service, and several have recommended close friends and family and they too have nothing but good things to say about Classic Parade.
We always endeavour to provide a high quality service at good value.
Many thanks,
Tom
We wonder why you are using the name James03? - We know this because you have posted identical multiple defamatory and malicious posts across several review platforms.
Your other review is marked as resolved as we gave you a full refund. You basically had a free car for several days.
Your malicious and defamatory words on your latest post are because we have chosen to expose your black mail attempts and expose your name / company name in kind.
These reviews are currently under investigation by Complaints Board, and our Lawyers are also starting action against you.
Thanks,
Tom.
Many
Thanks,
A
Many thanks for your review.
Classic Parade nor any of our partner companies are associated with (Prestige Car Club) (prestigecarclub.co.uk) (Prestige Car Club Limited) or any of it's subsidiaries or the names you have mentioned above in any way what so ever.
If you have any outstanding issues with Prestige Car Club, we suggest that you contact them directly, this is the phone number we have found for them during a Google Search 0207 971 7250.
In the mean time we would greatly appreciate it if you remove this inacurate information which you have posted on our review platform.
Please feel free to give us a call on our details below if you require any further infirmation on the credentials fo Classic Parade.
I hope that I have been of help in shedding some light on this matter.
Thanks,
Alex
Supercar Hire Team
www.ClassicParade.co.uk
0: +44(0) 333 355 3595
e: rent@classicparade.co.uk
a: 86-90 Paul Street London
Good afternoon Olga,
Many thanks for your review, and sorry to hear about your experience with Classic Parade.
We believe that reviews give us an opportunity to continuously look at our service and how to best improve the small detail to ultimately improve our service to you.
As discussed via email and on our last phone call this afternoon 19/12/2017, we do not offer full refunds based on vehicles arriving marginally late, as discussed and as per our terms and conditions, vehicles being moving assets are subject road traffic conditions.
Our new 2017 Range Rover Autobiography was running 30 mins late, and you asked us to change route and deliver it to London Heathrow Airport, and we did so and we did so at no extra cost, we also insured your personal vehicle and stored it at our base for you free of charge.
The reason why it has taken 12 hours later than agreed to respond to your complaint is because your initial letter was 3 pages long and held several requests including a full refund, free vehicle, and added compensation, so our Director spent time looking at your request in detail, just to see what we can and can not offer in response.
As discussed, we have generated you a £500.00 voucher for future use, however we can not offer a full refund alongside compensation and an exra free vehicle as the vehicle in question is a brand new 2017 Range Rover with one very small scuff on the driver side alloy.
We also extended your hire date by one full day at no extra cost in compensation for the above. We feel that we have acted in a fair, honest and best practice manner.
Yours sincerely,
Alex
Dear Olga,
Hope you are well.
We have noticed that you have written the same review using several aliases / profiles on Google and several other review platforms. Approximately 5 vindictive and untrue reviews.
Unfortunately we are not aware of you or the actuations below.
We can only assume that the above review is written out of pure malice as it does not relate to a service provided.
Your review has been reported to Google for a violation of review policies.
We have also in the process of reporting your review to the Metropolitan Police due to its untrue and malicious nature.
Thanks,
Andy
These websites...what can I say.. Are they here to promote or destroy hard working business owners?
How is it fair when a business owner has to come onto a website called Complaints Board to respond to complaints. There's no way to respond to good reviews as they don't actually exist on here. Has anyone ever heard of a Compliments or Approvals Board? Does anyone actually have the time of day to search for such a website to go on just to leave positive reviews only? Complaints Board has been designed for low vibrational people who have nothing better to do with their time but to moan and complain. Half decent review platforms create a fair environment for people to rate positively and negatively - Complaints Board should really be taken offline. Life is part positive and negative but it seems that Complaints Board is just pure negative.
Could you imagine despite after paying our hard earned monthly taxes; our NHS Hospitals would ONLY accept healthy patients. Complaints Board has clearly been structured to only attract the negative and capitalise on it.
Rented a Ferrari from Classic Parade only last weekend. above exceptional Ferrari 488 Spyder and pro service to match.
They are the best in town.
Amazing how flashy cars and success attract so many haters.
Replied
lamborghini hire
In February I was meant to get a Lamborghini from them for my wedding day so I arranged to have it the day before so I could run my future wife to Liverpool to have her nails done by a famous nail technician which was explained at the time of booking and I was informed this wouldn't be a problem. But the evening before this day at around 10pm Andrew said unfortunately there is a problem with the Lamborghini and we will have to let you know later if it's fixable by this time there is less then 12 hours until I need to leave my home to get my wife to the nail technician (who's fully booked for at least 6months) so we start to panic as this is too late to arrange another vehicle. 1130pm comes and I call Andrew to find out what's happening and he says the cars no good we can send an Audi R8 but there is extra charges etc I say that isn't good enough and that an Audi R8 is not in the same league as a Lamborghini. He then says the only other option is a red Ferrari which again by this time It was nearly midnight so time was against me so I said ok we will take the Ferrari but it needs to be here the very latest 10am which he says yes defo will be. So went to bed annoyed but at least we had a nice car for the wedding and to go to Liverpool in. 10am came and went I was call Andrew no answer now I'm really panicking to shorten the story my future wife was in the car on our drive her car about to leave at 12pm when the ferrari finally turned up then they say I needed to pay more money for the rental and a higher deposit and there was no fuel in it by this time as you can imagine stress levels through the roof my wife nearly called the wedding off so I had to go ahead with it or we wouldn't of had the nice car for the photos. By the time we got to Liverpool we were that late I had to pay extra for the girl to see my wife but there was no way she could have the nails she wanted due to time restraints so least she had them done but not to how she wanted but with it being her big day she was very upset. I think all of this is bang out of order and we should of had money back not had to pay extra money for something I didn't want. Moral of the story is do not under any circumstances rely or use this company as you will get let down on your big day.
I wanted to update everyone on here about the complaint I put up ref classic cars. After publishing the complaint on here Andrew replied and said he would call me to discuss my problems that I experienced and he stayed true to his word and called me to discuss my problems and now he can understand from my point of view what my frustration was at the time and upto now with no one calling me to apologize etc. At the end of the day mistakes happen all the time and it’s how that company puts the mistakes right that matters yes the car was different but I did get a car on the day I wanted it and yes it was late but again these things do happen after speaking to Andrew all this was corrected on the phone in a nice polite manner and I find myself now knowing I would use them again in the future. Joe.
Andrew
I don’t believe these problems that I’ve had and by the looks of things a lot of other people have had too are “genuine business problems” and I do believe your business is based on promising the world and delivering what you want to deliver or “can deliver” after the final hour leaving customers over a barrel and with no choice but to go with your other option which most of time is another choice of car and to pay more money like I did for a car of less standard then expected and not even any compensation but to have to pay more for the inconvienience and not even get the first time customer offer of a full tank of fuel is bad business which is why everyone should look else where if they want to hire a good reliable vehicle for there special day. Feel free to contact me to discuss these issues if you so wish my hire date was 16/2/18 you should be able to find my details from the date. Joe
Hi Andy
Thanks for your reply but I feel this is just damage limitation. You should of trying to sort the problem out before I posted a bad review as you did say you were going to send a Lamborghini for me another time which hasn’t happened and you failed to reply to the email I sent you to request the cost of fuel to be refunded as I was a first time customer to you I get a free tank of fuel. Plus I understand about moving assets the problem I had was I got extra charges put on for a different vehicle and extra deposit the day before my wedding plus extra charges for extra mileage. This is what I say is wrong and you have people over a barrel at this point. Thanks joe.
Hope you are off to a great day!
Understood.
Your feedback is greatly appreciated and we are doing our best to improve all-round.
Classic Parade is technically the Largest Supercar Hire Company in the UK as we rank No 1 for the search term (Supercar Hire / Supercar Hire London) and thousands of other relevant search words which gives us over 30, 000 hate per month.
Whilst majority of our customers are happy, we are still trying to fine tune the service to ensure more and more customers are happy with our service and vehicles. It is an ongoing work in progress.
I shall give you a ring to discuss this afternoon.
Thanks,
Andrew
Hope you are well.
Sorry that you feel this way, we do not anticipate putting people over a barrel nor is it a business model of ours. These are genuine problems all businesses suffer in this industry, all we can do is find means to remedy it.
From time to time when we are left with no options if one of our vehicles break down, we reach out to suppliers to deliver and they usually have their own rates, the best we can usually do is negotiate to bring their prices as low as possible and run it by the customer. At this point we offer options in the form of a refund or an alternative vehicle from a supplier.
Thanks,
Andrew
Many thanks for your review.
With cars being moving assets they are subject to all kinds factors such as break downs and eoad traffic conditions etc.
As much as we usually get it right, it sometimes does go very wrong, but we do always strive manage the situation, and we eventually had a vehicle delivered to you from a partner company.
Feel free to give us a call at your convenience to remedy this matter.
Please accept our apologies.
Thanks,
Andy
OH dear Oh dear... Joe, don't be duped into hiring a car from that fraudster again.
Did you get your deposit back? I hope you did because many many people don't.
Please don't be fooled by his lies and promises, many people have been let down because he doesn't own any cars at all, period
He takes your money and tries to hire a cheaper cat if you are lucky
Then he runs off with your deposit...
So I had put down money to rent a Lamborghini Huracan with Classic Parade although I was really excited - I had read alot stuff on Complaints Board which panicked me a little.
Despite the doubt I had after reading all the negative things about Classic Parade - the Lambo arrived on time infact earlier and I had a thoroughly enjoyable 3 day hire over the weekend. After my hire, I received my deposit back with 2 working days and I found Andrew and his dispatch team very pleasant to deal with. I support Caren and the others who have had good service from Classic Parade.
Don't let the others on here bring you down. Classic Parade is a reputable company! See you again soon.
Replied
stolen money!!!
This company are very sketchy.
I made an enquiry online, they took my money for a rental, and deposit of £2000. Hours before the vehicle is due to turn up, I receive and email, to advise there is an issue with the car, and they will no longer be able to rent this to me. This is not my issue, as I have worked in car rental for 6+ years, I am aware, that sometimes these issues to come up, and there really isnt to much you can do. My issue is, they did not have the courtsey to at least call me to advise of this. In his email, he has asked for my bank details to refund the monies I have paid. I emailed back with my bank details, as this vehicle is needed for a wedding, asking for an immediate refund, as we will need to book another car elsewhere. This shouldnt be an issue, as they expect their customers to transfer money immediately, they should be able to do the same. I have no been calling Andrew for approximately 3 hours and have had no reply. This deeply saddens me, due to the fact that I am now £3200 out of pocket, and do not now have the money to rent another vehicle to drive a bride to their wedding tomorrow.
It seems as though the 1* reveiws on this page are correct. They just appear to be making interest on our money sat in their bank accounts.
Avoid at all costs.
Classic Parade have now been in touch and refunded all monies paid.
The complaint has been investigated and resolved to the customer's satisfaction.
Many thanks for your review and thank you for marking it as Resolved.
On the morning in question the vehicle was on route to turn up late due to a conflict in delivery time.
We refunded you on the morning and provided further options.
Thanks,
Andy
Replied
scam - do not trust this company
Classic Parade fraudulently kept my security deposit and refused to provide any compensation for delivering the wrong car, in terrible condition and many hours late. Do not use this company. They did not deliver on the agreement at the last minute and then threatened me to remove negative online reviews by keeping the security deposit. The company is run...
Read full review of Classic Parade and 6 comments
Replied
luxury car hire
06/12/17 Car Hire from Classic Parade.co.uk
Andrew Brown Mobile +[protected]
Contact number on web site : [protected]
SCAM! FRAUD! BE AWARE!
Andrew Brown is a scam, he took our deposit for car hire and not refunding it.
Car was not delivered as agreed, car was in unacceptable condition with technical faults.
Complain made ASAP no response no money back no deposit back.
After done some researches online, there is a lot of stories about Andrew Brown from Prestige Car Club (it same people 100 %) who work under same fraud scheme, please have a read. You will be lucky if you have his dirty and faulty cars delivered to you! Andrew is now keep threatening us about putting our reviews online and asking to take it off, then he will refund our money, no way! We need to tell innocent people like us, not to be a another victim of this SCAM! We have all e-mails, photos, SMS to prove.
Police is involved already. DO NOT TOUCH THIS COMPANY!
The complaint has been investigated and resolved to the customer's satisfaction.
I can see that life is failing you again - Hence you are back writing fake reviews again about Andrew Brown after an 8 month break lol.
You really need to get a job of focus on your career or children if you have any.
Its really sad that you spend vast amounts of your time making up fictitious reviews about a good guy, honestly - Hollywood is the best place for you. I would strongly recommend Universal Studios - They will always need a creating bullshitter like you : ).
Thanks,
Tim.
Your comments do not reflect a service received from Classic Parade. Your comments are purely malicious and dishonest as you have never and will never be a customer of Classic Parade. Based on current investigations we have been informed that you are known for targeting honest businesses who pride themselves on delivering high service levels for no reason.
It is quite sad that idiots like you exist.
CID are taking statements.
Thanks,
Tom.
We at Classic Parade are absolutely blinded by your madness.
You have posted information on a public forum that you are actively stalking Andrew Brown and that you are using several fake identities including names / pictures and hiding behind a TOR Network / VPN to do so. You have also mentioned that you intend on continuing to stalk Andrew Brown. We have taken snap shots just incase you decide to delete your ill content.
We do not know which country you reside in, but in the UK we have a department of the Police Force called the CID. They will be visiting us this morning in an effort to find and prosecute you.
Thanks,
Tom
Many thanks for your support - Very sad that idiots such as Ashley spend time being negative and distributing nonsense across the internet.
He has been reported to the Police. He will hopefully be caught and prosecuted for defamation and slander.
Thanks,
Thomas
Honestly, shame on you for trying to damage brand which several young business people have spent years building.
Thanks,
Andrew
We know you are Olga's husband and you are using several names to discredit our brand.
Below is the response we have given to all 20 reviews you and Olga have written.
Hi Olga,
We wonder why you are using the names Maria Brown, James03, Victor03, victim78, and SKK2018 and several other aliases? - We know this because you have posted identical multiple defamatory and malicious posts across several review platforms.
Your malicious and defamatory words on your latest post are because we have chosen to expose your black mail attempts and expose your real name / company name in kind.
These reviews are currently under investigation by Google, and our Lawyers are also starting action against you.
Please report these people to the Police if you have been victims.
We wonder why you are using the names Tom Brown, Maria Brown, David Brown, James03, Mark Cohen and several other aliases? - We know this because you have posted multiple identical defamatory and malicious posts across several review platforms using the same poor grammar.
Your malicious and defamatory post are because we have chosen to expose your black mail attempts and expose your real name / company name in kind.
These reviews are currently under investigation by Google, and our Lawyers are also starting legal action against you. you have also been reported to the Metropolitan Police.
Thanks,
Tom.
Many thanks for your review!
Classic Parade
Thank you for your review.
Thanks,
Tom
As an example. Surely if the service received from Classic Parade was very bad, Olga also known as James03 and several other aliases should be clicking 5 stars as it is designed for complaints only, but she has clicked 1 star for all of her reviews. Does this mean that Classic Parade is very good on the bad scale? Complaints Board is a floored model as it does not create a fair environment for fair reviews based on their very name. Essentially all visitors will be prompted to write bad reviews even if they received a fair service.
Complaints Board appears to be a spam website used predominantly for advertising and the hook is "complaints" to bring people in to write bad reviews which spread quick and only helps Complaints Board gain more traffic for their SEO/ Online Marketing Purposes. This website should be shut down. Try reviewing Complaints Board on other websites and see what comes up - its absolutely shocking!
Classic Parade has thousands of clients happy with our vehicles and service, and several have recommended close friends and family and they too have nothing but good things to say about Classic Parade.
We always endeavour to provide a high quality service at good value.
Many thanks,
Tom
We know you are Olga's husband and you are using several names to discredit our brand.
Below is the response we have given to all 20 reviews you and Olga have written.
Hi Olga,
We wonder why you are using the names Maria Brown, James03, Victor03, victim78, and SKK2018 and several other aliases? - We know this because you have posted identical multiple defamatory and malicious posts across several review platforms.
Your malicious and defamatory words on your latest post are because we have chosen to expose your black mail attempts and expose your real name / company name in kind.
These reviews are currently under investigation by Google, and our Lawyers are also starting action against you.
Many
Thanks,
Ashman
Many
Thanks,
A
Many thanks for your review.
Classic Parade nor any of our partner companies are associated with (Prestige Car Club) (prestigecarclub.co.uk) (Prestige Car Club Limited) or any of it's subsidiaries or the names you have mentioned above in any way what so ever.
If you have any outstanding issues with Prestige Car Club, we suggest that you contact them directly, this is the phone number we have found for them during a Google Search 0207 971 7250.
In the mean time we would greatly appreciate it if you remove this inacurate information which you have posted on our review platform.
Please feel free to give us a call on our details below if you require any further infirmation on the credentials fo Classic Parade.
I hope that I have been of help in shedding some light on this matter.
Thanks,
Alex
Supercar Hire Team
www.ClassicParade.co.uk
0: +44(0) 333 355 3595
e: rent@classicparade.co.uk
a: 86-90 Paul Street London
Good afternoon Olga,
Many thanks for your review, and sorry to hear about your experience with Classic Parade.
We believe that reviews give us an opportunity to continuously look at our service and how to best improve the small detail to ultimately improve our service to you.
As discussed via email and on our last phone call this afternoon 19/12/2017, we do not offer full refunds based on vehicles arriving marginally late, as discussed and as per our terms and conditions, vehicles being moving assets are subject road traffic conditions.
Our new 2017 Range Rover Autobiography was running 30 mins late, and you asked us to change route and deliver it to London Heathrow Airport, and we did so and we did so at no extra cost, we also insured your personal vehicle and stored it at our base for you free of charge.
The reason why it has taken 12 hours later than agreed to respond to your complaint is because your initial letter was 3 pages long and held several requests including a full refund, free vehicle, and added compensation, so our Director spent time looking at your request in detail, just to see what we can and can not offer in response.
As discussed, we have generated you a £500.00 voucher for future use, however we can not offer a full refund alongside compensation and an exra free vehicle as the vehicle in question is a brand new 2017 Range Rover with one very small scuff on the driver side alloy.
We also extended your hire date by one full day at no extra cost in compensation for the above. We feel that we have acted in a fair, honest and best practice manner.
Yours sincerely,
Alex
Your review surprises us as you received the vehicle free of charge as we gave you a full refund of the hire fee. You also damaged the vehicle and we refunded you the initial charge of £300.00.
You essentially received £2500.00 worth of vehicle including delivery / collection.
A thank you will be more appropriate.
Thanks,
Andy
Hope you are off to great weekends.
Many thanks for the feedback, it is very much appreciated.
We have set in place measures to ensure that our delivery drivers are communicating better with customers on the day of delivery. The challenges that we face are mainly traffic related conditions.
Please do feel free to give me a ring if you would like to talk things through.
Thanks,
Andy
Attention Fake Company they will take your money, not supply you with a car and not refund you, please do your research I wish I had instead I now have to take legal action
Dear Bonnie D
Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.
We look forward to hearing from you.
Classic Parade Team
FAKE RESPONSE you have no intention of you refunding my money do you ?
Really will a refund be in my bank anytime soon been waiting 2 months ?
You have sent the same response 3 times now still haven’t answered my question when will I get my refund ?
Wanted to leave a nice review on this website instead of a negative one. Always had a good experience when using classic parade. Cars arrive on time and in good condition. Not sure why there are fake reviews . Nice people
Classic parade have always been good to me, I have used them for many parties and events. Andrew is always helpful and card always delivered with no problems.
Always had pleasant interactions with Andrew and the team at classic parade. Very helpful and friendly approach.
Rented a car from Classic parade for an event! Recommended to a friend who told me about this website, was shocked to see so many bad comments and reviews. I’ve used Classic parade before and everything about my rental was absolutely fine. Car was delivered on time and on good condition.
Needed a car for a hen do I was organising. Andrew was very helpful in sorting everything in such a short time. Car was delivered with a complimentary bottle of Prosecco, girl where well chuffed. Thank you Classic Parade.
Got a car from Classic Parade for a music video, car was delivered on time and security deposit was back in my account after days.
I hate it when decent companies and staff get a bad reputation due to websites like these. I have used Classic Parade twice this year and both times have been meet with great service and excellent prestige cars.
I used classic parade to rent a car for my birthday, unfortunately due to external circumstances we had to cancel a day before. Andrew was very kind and understanding and sorted everything by end of the week.
Used this service once before and had no issues like the ones listed on this page, thought it worth it to post a positive comment rather than a negative. Thank you Classic Parade
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Overview of Classic Parade complaint handling
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Classic Parade Contacts
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Classic Parade phone numbers+44 333 355 3595+44 333 355 3595Click up if you have successfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have successfully reached Classic Parade by calling +44 333 355 3595 phone number Click down if you have unsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have UNsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number
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Classic Parade emailsrent@classicparade.co.uk100%Confidence score: 100%Support
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Classic Parade address86-90 Paul Street, London, England, Greater London, EC2A4NE, United Kingdom
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Classic Parade social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 22, 2024 - View all Classic Parade contacts
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Never experienced any problems like you’ve mentioned, happy to hear your issue is now resolved. I’ve used classic parade many times with no problems.
Classic parade has now contacted me and apologised for the inconvenience and will issue a refund, as long as this is followed through then this matter is closed
No it is not a fake review, the exact same thing has happened to me
Issue is now resolved