Cleobella’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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Disappointing Purchase and Lack of Customer Support from Cleobella: A Warning for Shoppers
I recently made a purchase from Cleobella's online store, shop.cleobella.com. I was really excited to receive my dress, which cost me a total of $269.70. However, my excitement quickly turned into disappointment when, after just 13 days, I discovered that the dress was ripped. It was such a letdown!
To make matters worse, when I reached out to Cleobella about the issue, they showed no interest in helping me out. It was as if they couldn't be bothered to lift a finger and take care of their customers. This kind of attitude is simply unacceptable and reflects poorly on their business.
I must say, I am extremely dissatisfied with my experience with Cleobella. It's disheartening to spend a significant amount of money on a product only to have it fall apart so quickly. And to top it off, the lack of customer support from Cleobella is truly disappointing.
I would strongly advise against shopping at Cleobella if you value quality products and good customer service. It's a shame that such a promising purchase turned out to be such a letdown. I hope that Cleobella takes this feedback seriously and works towards improving their business practices.
Disappointing Experience with Cleobella: Unreasonable Return Policy and Lack of Customer Service
I recently made my first purchase from Cleobella, ordering two pairs of pants in different sizes - XS and S. I wanted to make sure I got the right fit since I was unfamiliar with their sizing. However, when my package arrived, I was disappointed to find that they had only shipped me the XS size and refunded me for the size S.
The XS pants turned out to be too small around the waist and the length was too short, even for someone of my average height of 5'7''. Frustrated, I decided to go online and initiate the return process. To my surprise, I discovered that I had to pay Cleobella $12.00 to ship the XS pants back to them.
I decided to give them a call and explain my situation, hoping they would waive the return fee. After all, if they had sent me both sizes as advertised, I would have gladly paid to return the smaller size. However, since they only shipped me the XS, I now find myself without the pants I need and having to pay them $12.00 just to return the one size they did send.
During the call, the customer service representative was polite and friendly, but unfortunately, they were unwilling to accommodate my request. I expressed my disappointment and explained that their lack of flexibility in this situation was unreasonable. However, it seemed that my concerns fell on deaf ears as they showed no interest in resolving the issue.
As a result of this experience, I have decided not to shop with Cleobella anymore. It is disheartening to encounter such inflexibility from a company, especially when the mistake was on their end. I had hoped for better customer service and a more understanding approach, but it seems that Cleobella is not concerned about losing a customer over their refusal to address a legitimate concern.
Cleobella Complaints 0
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Is Cleobella Legit?
Cleobella earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Cleobella has claimed the domain name for shop.cleobella.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Shop.cleobella.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
About Cleobella
One of the standout features of Cleobella is its commitment to sustainability and ethical practices. The brand takes pride in working closely with artisans from around the world, particularly in Bali, Indonesia, where many of their products are handcrafted. By partnering with these skilled artisans, Cleobella not only supports local communities but also ensures that each item is made with care and attention to detail.
The collection available at Cleobella is diverse and caters to various fashion preferences. From flowy maxi dresses to intricately embroidered tops, the brand offers a wide array of clothing options that are perfect for both casual and formal occasions. Each piece is thoughtfully designed, incorporating unique patterns, vibrant colors, and bohemian-inspired details that set them apart from mainstream fashion.
In addition to clothing, Cleobella also offers an impressive selection of accessories. From handbags and clutches to belts and jewelry, their accessories collection perfectly complements their clothing line, allowing customers to complete their bohemian-inspired looks with ease. These accessories are crafted with the same level of care and attention to detail as their clothing, ensuring that every item is of the highest quality.
Shopping at Cleobella is a seamless and enjoyable experience. Their website, shop.cleobella.com, is user-friendly and visually appealing, allowing customers to easily navigate through the various categories and find their desired items. Detailed product descriptions and high-quality images provide a clear understanding of each item, helping customers make informed purchasing decisions.
Furthermore, Cleobella offers excellent customer service, ensuring that every customer's needs are met. Their dedicated support team is readily available to assist with any inquiries or concerns, ensuring a smooth and satisfactory shopping experience.
Overall, Cleobella is a trusted and reputable online boutique that offers a wide range of stylish and ethically-made clothing and accessories. With their commitment to sustainability, unique designs, and excellent customer service, Cleobella has become a go-to destination for fashion enthusiasts looking to embrace their bohemian spirit.
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Cleobella Contacts
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Cleobella phone numbers+1 (714) 373-4400+1 (714) 373-4400Click up if you have successfully reached Cleobella by calling +1 (714) 373-4400 phone number 0 0 users reported that they have successfully reached Cleobella by calling +1 (714) 373-4400 phone number Click down if you have unsuccessfully reached Cleobella by calling +1 (714) 373-4400 phone number 0 0 users reported that they have UNsuccessfully reached Cleobella by calling +1 (714) 373-4400 phone number
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Cleobella social media
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