Climate Design Air Conditioning’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with HVAC services.
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Climate Design does good work but they are pretty bad when it comes to the guys they send for yearly maintenance, customer service, and product
Climate Design does good work but they are pretty bad when it comes to the guys they send for yearly maintenance, customer service, and product problems. Once they have your money, they don't care about helping you fix your issues.
Climate Design Air Conditioning Complaints 1
Service tech messed up AC drain pipe causing a flood in our new condo
Service tech messed up AC drain pipe causing a flood in our new condo. Cost us over 6000 dollars in damages. We moved in on 5/11. On 5/13, AC stopped working so we called for a tech. They sent someone who found that the fan speed was too low. They adjusted it and everything seemed fine. They also checked other things and changed the filter. On the night of 5/27, our leak detector went off at 5am and I noticed a small water spot on the left side of the unit. Around 1pm, they sent a tech named Alex. He removed the filter, checked the coils and drip pan, and blamed excessive condensation on me setting the thermostat too low at night due to high dew point. The drain pipe was covered with foam insulation from the initial installation. On 5/28 morning, leak detectors went off again and water flooded the master bathroom, closets, pantry, laundry room, and AC closet, coming up through the floor. I called my plumber and Climate Design to figure out what caused this flood. Pinnelas plumbing arrived first and ruled out toilet issues. They found the leak and made a video showing that the AC drain was dislodged. Climate Design tech named Chris arrived 15 minutes later. He vacuumed the drain line, removed the foam insulation around the drain pipe, and showed me that it was never properly connected during the initial install. He asked if I wanted it fixed and I said yes. He said he needed to discuss with his boss outside. After a while, he returned and said he understood my situation but his boss told him not to talk to me about it. He said I would receive a call from the office, but no one ever called. Two months later, after Servpro cleaned up the water damage and removed baseboards to dry things out, the damage is still there. Four days ago, by chance, I saw a Climate Design truck and spoke to the guy inside. He turned out to be the field supervisor who instructed tech Chris not to talk to me. He knew about the problem but had no explanation. He said he would contact me after meeting with the company president. He didn't ask for my information, just my unit number. No one called, as expected. This is their fault in our brand new building. Two people, including their own tech, confirmed that the pipe was dislodged by tech Alex the day before when he checked the drain pan. He didn't see it because it was covered in foam. I have video and pictures as proof. I'm filing a complaint with the Pinnelas County license department and contacting the media.
Is Climate Design Air Conditioning Legit?
Climate Design Air Conditioning earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Climate Design Air Conditioning has registered the domain name for climatedesign.com for more than one year, which may indicate stability and longevity.
Climatedesign.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Climatedesign.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Climatedesign.com you are considering visiting, which is associated with Climate Design Air Conditioning, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Climatedesign.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The climatedesign.com may offer a niche product or service that is only of interest to a smaller audience.
About Climate Design Air Conditioning
One of the key aspects that sets Climate Design Air Conditioning apart from its competitors is their extensive experience and expertise in the field. With years of industry knowledge, their team of skilled professionals possesses a deep understanding of air conditioning systems and is well-equipped to handle a wide range of installation, repair, and maintenance services.
When it comes to installation, Climate Design Air Conditioning ensures that every project is executed with precision and attention to detail. Their technicians are highly trained and certified, ensuring that the installation process is carried out efficiently and effectively. They take into consideration various factors such as the size of the space, specific cooling requirements, and energy efficiency, to provide customers with the most suitable and cost-effective solutions.
In addition to installation, Climate Design Air Conditioning also excels in providing comprehensive repair services. Their technicians are adept at diagnosing and resolving issues with air conditioning systems, ensuring optimal performance and longevity. Whether it's a minor repair or a major overhaul, customers can rely on their expertise to get their systems up and running smoothly in no time.
Furthermore, Climate Design Air Conditioning emphasizes the importance of regular maintenance to keep air conditioning systems in optimal condition. They offer tailored maintenance plans that include routine inspections, cleaning, and tune-ups to prevent potential problems and maximize efficiency. By investing in their maintenance services, customers can prolong the lifespan of their systems and avoid costly repairs down the line.
Another notable aspect of Climate Design Air Conditioning is their commitment to energy efficiency. They understand the significance of reducing carbon footprint and offer a range of energy-efficient air conditioning systems that not only provide superior cooling but also help customers save on energy bills. Their team is well-versed in the latest advancements in energy-efficient technology and can guide customers in choosing the most suitable options for their specific needs.
Overall, Climate Design Air Conditioning is a trusted and reliable company that excels in providing top-quality air conditioning services. With their extensive experience, skilled technicians, and commitment to customer satisfaction, they are a go-to choice for all air conditioning needs.
Overview of Climate Design Air Conditioning complaint handling
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Climate Design Air Conditioning Contacts
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Climate Design Air Conditioning phone numbers+1 (727) 572-9100+1 (727) 572-9100Click up if you have successfully reached Climate Design Air Conditioning by calling +1 (727) 572-9100 phone number 0 0 users reported that they have successfully reached Climate Design Air Conditioning by calling +1 (727) 572-9100 phone number Click down if you have unsuccessfully reached Climate Design Air Conditioning by calling +1 (727) 572-9100 phone number 0 0 users reported that they have UNsuccessfully reached Climate Design Air Conditioning by calling +1 (727) 572-9100 phone number
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Climate Design Air Conditioning address12530 47th Way N, Clearwater, Florida, 33762-4441, United States
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Climate Design Air Conditioning social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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