You people are trying to remake yourselves. So far you haven't been very successful. I don't have a complaint as I stopped watching CNN a long time ago. I do have a suggestion. If you want to improve your credibility and bring people back, try reporting the facts, good, bad or ugly. Only the facts. Not what you think are the facts, not facts that don't meet your standards of what you think the people need to hear. Don't put your political opinions into the reporting. Just report the facts. When you interview people, if they stray from reporting the facts or report what you know to be inaccuracies, call them out.
It used to be that you watched the news and received the facts concerning what was going on locally and in the world. Then the liberal, left wing got involved and the main street media reporting went to hell in a handbag. I'm nearly 80. I remember accurate reporting before the liberal, woke, politically correct BS that currently seems to be the rage. Put common sense, honesty and accuracy into your reporting and you will be successful.