Builders Warehouse review: Bad customer service

I have been a client of Builder Warehouse for many years in Buffelsfontein Road Port Elizabeth. The staff stands around and don't help. Not visible in isles when needing assistance and the pickup zone is a bad experience. I uavr purchased a gas heater, the guy thats suppose to fill up gas is nowhere to be found and waited 30 minutes before they could locate him outs8de his lunch hour. The collection today I have had for gutterpipes I had to load myself because they just don't care. I litteraly spend easilly R5000 to R10 000 a month at that branch and if thats the serice you guys render, I would rather takr my business elsewhere. Very disappointed. Christiaan Fourie [protected]