Consort Homes

We closed on our house with Consort Homes in a new development in St. Charles, MO on 14NOV2019. We are having a lot of trouble getting warranty claims addressed on time. There are many things that were pointed out during our walk through and throughout the year that still haven't been resolved. We've tried reaching out to Consort multiple times to fix these issues before our 1 year warranty expires (14NOV2020). We've had to send many follow-up emails and make calls to get any response, and we've had to do all the work to check on slow responses and schedule contractors. Sometimes we don't get any response at all. There are still two big issues that we submitted for warranty months ago, and they still haven't been fixed to our satisfaction, even after asking to speak with someone higher up than the Field Manager. We suggested having a meeting with the Vice President of Construction and the Field Manager during our last communication (11DEC2020), but we haven't heard back. We called and left a voicemail (18DEC2020) for the Vice President about our fixes and the possible meeting, but later that evening we got an email saying they weren't going to fix the problems or consider the options we suggested. We've saved all our communications (voicemails, emails, pictures).