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ConsumerInfo.com, Inc Complaints 2

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2:42 pm EDT
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ConsumerInfo.com, Inc A pending charge on my American Express Card for Consumerinfocom

A pending charge of $21.95 showed up on my American Express statement Sept. 13, 2022 right after I paid off my entire balance. I have not used this card for any purchases in several months, just made payments to the account. Today I paid the entire amount to bring the account to zero and then a pending charge for Consumerinfocom showed up. First, how did they even gain access to this account and how does someone make charges that I am not aware of or give permission to. Very shady. Please respond to this complaint as to how I can remove this charge and how to keep it from happening again.

Desired outcome: Charges removed and an explanation as to how my card was accessed.

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7:08 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ConsumerInfo.com, Inc continuos charges on my applied card bank

I am wondering if someone can assist me concerning unauthorized charges on my applied card bank, I believe my credit card company *applied card bank has something to do with these unauthorized charges. In this case, I should of noticed the charges sooner, with work and being a single mother, I just want to make sure my payments are made. I should of realized these inaccuracies earlier.
To start the new year right, I decided to go through each credit I own and ensure all charges were correct. Soon to find out, on my applied card bank statements, I have different charges and dates from CE Credit manager [protected]). The following on the charges made onto my account on different dates every month and notice how the charge went up in January: On 10.23.2009 I was charged 11.95, on 11.29.2009 I was charged 11.95, on 12.30 I was charged 11.95, and on 1.29.2010 I was charged 14.95. How can the fee go up without any consent from me, how are the dates I am being charged different every month and get this, I never signed up for this credit manager. I always use annualcreditreport.com to obtain a free report every year, and I certainly know how to navigate through that site to ensure I do not pay for anything at all. How did CE Manager obtain any of my information? The phone number I called above is not legit. When I spoke to a representative at applied card bank he said just call the number to fix the problem. I have also been paying interest on these ridiculous charges! This is why I believe applied card bank has something to do with these questionable charges, I feel they are a corrupt credit card company which I will file a complaint with the attorney general regarding their practices. However at this time, I need direction on how to file a complaint and get my money back from CE Manager, which actually does not seem to exist?

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Devin Mack
US
Dec 18, 2022 1:00 am EST

I canceled the contract and still got charged on my American Express card ending in 9399 for 22.95$

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Overview of ConsumerInfo.com, Inc complaint handling

ConsumerInfo.com, Inc reviews first appeared on Complaints Board on Mar 2, 2010. The latest review A pending charge on my American Express Card for Consumerinfocom was posted on Sep 13, 2022. The latest complaint continuos charges on my applied card bank was resolved on Mar 02, 2010. ConsumerInfo.com, Inc has an average consumer rating of 3 stars from 2 reviews. ConsumerInfo.com, Inc has resolved 1 complaints.
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  1. ConsumerInfo.com, Inc Contacts

  2. ConsumerInfo.com, Inc phone numbers
    +1 (866) 252-8811
    +1 (866) 252-8811
    Click up if you have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone number 0 0 users reported that they have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone number Click down if you have unsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone number 0 0 users reported that they have UNsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 252-8811 phone number
    +1 (866) 673-0140
    +1 (866) 673-0140
    Click up if you have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number 0 0 users reported that they have successfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number Click down if you have unsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number 0 0 users reported that they have UNsuccessfully reached ConsumerInfo.com, Inc by calling +1 (866) 673-0140 phone number
  3. ConsumerInfo.com, Inc address
    PO Box 2390, Allen, Texas, 75013, United States
  4. ConsumerInfo.com, Inc social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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