Menu
For Business Write a review File a complaint
Corel

Corel review: fraud 4

C
Author of the review
8:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My bank card was compromised and a produt was ordered through corel.I noticed the amount deducted from my checking account right away.When I contacted the coril company I was told they do not keep records of credit card orders.Like WHAT! I had to drive to the bank and fill out paper work to give the bank permission to contact the corel company to let them know about the fraud.They have YET to respond to the card company or to refund my money.So I e-mail the company and of course, no reply.So I have called serveral times and get the same answer, we do not keep any records of credit card transations.Since they have no place to send the software or no e-mail address to download it to, since the party that compromised my card did-not use a valid e-mail address.Every other company that received a order had a record of the card number used and has refunded the money since it was a phoney e-mail address.So I called corel again and guess what?Same old story we do not keep and credit card records so can;t tell you what was ordered or cannot refund your money.They sure as heck had the credit card number to ding my bank account, but no record of it.So I am out the Fify bucks but I have learned a good lesson.If I ever need some software I sure as hell will NOT order from Corel.S.Anderson

4 comments
Add a comment
R
R
rockin'redhead
Fort Worth, US
Oct 15, 2010 6:54 pm EDT

I had a similar problem...their customer service is non-existent!
The phone disconnects before a human ever answers and their "live chat" does not
appear to exist either...will never buy another corel product!

R
R
rockin'redhead
Fort Worth, US
Oct 15, 2010 7:02 pm EDT

Boy do I wish I'd read these before I ordered from Corel...next time I'll check a business out thoroughly.
I thought they would be a trustworthy operation.

R
R
Reviewer92302
Oct 13, 2015 12:36 pm EDT

This company uses unethical sales practices. They bombarded my email with offers to purchase Studio 18 for months. I bought it and then find that there is Studio 19. I would not have bought 18 knowing that a newer version was available.

M
M
maureen plazas
US
Dec 11, 2019 8:40 pm EST

My wife purchased thee product on line, it was downloaded into my computer for the Corel people We paid $75.oo Dollars for if and still I cannot use it, instead the keep bugging me with an up-grade. I did not receive the Software only a back-up disk/ I WAN MY MONEY RETURN!

  1. Corel Contacts

  2. Corel phone numbers
    +44 179 320 3800
    +44 179 320 3800
    Click up if you have successfully reached Corel by calling +44 179 320 3800 phone number 3 3 users reported that they have successfully reached Corel by calling +44 179 320 3800 phone number Click down if you have unsuccessfully reached Corel by calling +44 179 320 3800 phone number 2 2 users reported that they have UNsuccessfully reached Corel by calling +44 179 320 3800 phone number
    20%
    Confidence score
    International
    +1 (877) 582-6735
    +1 (877) 582-6735
    Click up if you have successfully reached Corel by calling +1 (877) 582-6735 phone number 0 0 users reported that they have successfully reached Corel by calling +1 (877) 582-6735 phone number Click down if you have unsuccessfully reached Corel by calling +1 (877) 582-6735 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +1 (877) 582-6735 phone number
    USA and Canada
    +44 800 026 0663
    +44 800 026 0663
    Click up if you have successfully reached Corel by calling +44 800 026 0663 phone number 1 1 users reported that they have successfully reached Corel by calling +44 800 026 0663 phone number Click down if you have unsuccessfully reached Corel by calling +44 800 026 0663 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +44 800 026 0663 phone number
    100%
    Confidence score
    United Kingdom
    +33 805 087 928
    +33 805 087 928
    Click up if you have successfully reached Corel by calling +33 805 087 928 phone number 1 1 users reported that they have successfully reached Corel by calling +33 805 087 928 phone number Click down if you have unsuccessfully reached Corel by calling +33 805 087 928 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +33 805 087 928 phone number
    100%
    Confidence score
    France
    +49 800 723 8455
    +49 800 723 8455
    Click up if you have successfully reached Corel by calling +49 800 723 8455 phone number 1 1 users reported that they have successfully reached Corel by calling +49 800 723 8455 phone number Click down if you have unsuccessfully reached Corel by calling +49 800 723 8455 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +49 800 723 8455 phone number
    100%
    Confidence score
    Germany
    +7 495 786 2737
    +7 495 786 2737
    Click up if you have successfully reached Corel by calling +7 495 786 2737 phone number 1 1 users reported that they have successfully reached Corel by calling +7 495 786 2737 phone number Click down if you have unsuccessfully reached Corel by calling +7 495 786 2737 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +7 495 786 2737 phone number
    100%
    Confidence score
    Russia
    More phone numbers
  3. Corel emails
  4. Corel address
    1600 Carling Avenue, Ottawa, Ontario, K1Z8R7, Canada
  5. Corel social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Corel Category
Corel is ranked 6 among 147 companies in the Computers, Phones and IT category