Driver Support / PC Drivers HeadQuarters’s earns a 1.6-star rating from 7 reviews, showing that the majority of users are dissatisfied with software and services.
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Monthly subscription service
I noticed the $9.99/month subscription for Driver Support for more than a year. I called in April 2020 to question the charge; was told that they would provide the service for $4.99/month. I accepted the lower fee and paid $4.99 from May 2020 to November 2020. Meanwhile, I had a computer technician look at my computers and was assured that I did not need...
Read full review of Driver Support / PC Drivers HeadQuarters and 1 commentDon't deal with them
Don't trust them. I am sure it's a scam!
I highly recommend you to stay away from these clowns.
I needed their assistance with drivers installation; let them access my laptop. Instead of doing the things right, they ruined everything on my laptop and then asked for more money promising to fix it. What a nerve! They screwed everything up and I had to pay for their mistakes! Isn't it a scam?
Of course, I refused to deal with them.
The rep checked my system, but they charged me for too high
I recently contacted the support team from the company www.driversupport.com. Therep told me that he needed access to my computer in order to finish the installation. I agreed, but after that this jerk started to tell me that there were a lot of problems and I would need to check the system and clean everything. I agreed, but this service cost me $400 and the rep didn’t warn me about it. I just want to warn other people and please be careful. Thanks.
Is Driver Support / PC Drivers HeadQuarters Legit?
Driver Support / PC Drivers HeadQuarters earns a trustworthiness rating of 66%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Driver Support / PC Drivers HeadQuarters. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for driversupport.com can be seen as a positive aspect for Driver Support / PC Drivers HeadQuarters as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Driver Support / PC Drivers HeadQuarters's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Driversupport.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Driversupport.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Driver Support / PC Drivers HeadQuarters have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Driver Support / PC Drivers HeadQuarters and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
They didn't help me, they ruined my computer
I was contacted from the company www.driversupport.com. They told me that they could help me to fix my computer, but after I paid them for this service, I got virus on my computer. WTF? I tried to reach them, but their phones were switched off, no one replied to my emails. I really want to get money back. Horrible company and real scam. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
No Refund
Like other complaints here, the process of getting a refund for this poor program is an endless loop. Telephone calls are answered by voicemail. E-mails are answered with inane boilerplate replies. I am writing this off to a lesson (I thought I had already) learned and spending no more of my valuable time in pursuit of a refund. Do not buy this app. It doesn't work, and you will not get your money back. As others have said: you've been warned.
They do not honor their refund policy
It didn't work! you sent me the refund issued email on 9-10-10...so now i have to start going to every complaint site on the web to let folks know that your refund policy is a joke.
i have congestive heart failure, copd and many more ailments...very limited fixed income, this is going to look real good for ya'll.
good grief folks...HONOR YOUR DAMN REFUND!
last email from me (to ya'll), i'll start next week letting people know what liars your company is...not necessary...but you seem to want me to persue this further, in a very negative way...I TRIED!
software did not work...refund issued but never recieved
why is this necessary?
it didn't work! you sent me the refund issued email on 9-10-10...so now i have to start going to every complaint site on the web to let folks know that your refund policy is a joke.
congestive heart failure, copd and many more ailments...very limited fixed income, this is going to look real good for ya'll.
good grief folks...HONOR YOUR DAMN REFUND!
last email from me (to ya'll), i'll starte next week letting people know what liars your company is...not necessary...but you seem to want me to persue this further, in a very negative way...I TRIED!
david stough
----- Forwarded Message ----
From: david stough
To: PC Drivers Headquarters
Sent: Sun, September 26, 2010 1:13:37 AM
Subject: Re: Refund Issued [ ref:00DAIfrC.500A3LkGi:ref ]
how long is this chit going to go on? your software DID NOT WORK ON MY COMPUTER AND I ASKED FOR A REFUND...REFUND GRANTED, MAY TAKE UP TO 15 DAYS...NOW 60 DAYS & COUNTING!
HONOR YOUR WORD...
david stough
--------------------------------------------------------------------------------
From: PC Drivers Headquarters
To: "[protected]@yahoo.com"
Sent: Fri, August 13, 2010 11:27:25 AM
Subject: Refund Issued [ ref:00DAIfrC.500A3LkGi:ref ]
Case Number: [protected]
Regarding Question: Re: Refund Request
8/13/2010
Dear david stough
Thank you for choosing our driver update software to assist you with fixing the issue of missing/out of date drivers on your PC. We will work with you to provide driver updates and installation instructions so that your PC and the connected devices work to their full potential.
Note: If the solution below does not resolve your issue, please respond to this email as a point of reference so that we can further assist you.
Your driver update software purchase refund has been issued.
Due to differences in processing times by the major credit card issuing banks, in some instances refund times may extend to 15 business days.
Please let us know at your earliest convenience if you are having any trouble with the information provided, or if you have any further questions for us. We are here to help you keep your PC running properly.
Best Regards,
The complaint has been investigated and resolved to the customer’s satisfaction.
Find the person driving one of your company cars through St Clair PA 17970 today.
They were WELL over the speed limit and not stopping at ANY stop signs.
I purchased driver support and it has made my pc slower. I have been in touch with the company, they keep asking me to activate a number, what they ask m a can't see on my pc.
I have uninstalled driver support as I do not need it, and it is too expensive. please stop taking
the sum of £7.65 from my bank account card no ************7322
This is a scam they gave me a registration number when I joined on the 4/3/18 the registration number that was not acceptable by their programme. I made numerous complaints asking for my money back and these requests they ignored. A complete scam, very dishonest company.
I can't find icon or website since first installed. I wish to cancel this product immediately. I am very unsatisfied with this product. It does not give anything to show it was installed and can use it again.
Couldn't download software. This product caused my computer to cease functioning and couldn't be restarted. This is a complete scam My credit card was charged and money not credited back to my credit card as promised.
Driver Support / PC Drivers HeadQuarters Reviews 0
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Overview of Driver Support / PC Drivers HeadQuarters complaint handling
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Driver Support / PC Drivers HeadQuarters Contacts
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Driver Support / PC Drivers HeadQuarters phone numbers+1 (877) 615-2407+1 (877) 615-2407Click up if you have successfully reached Driver Support / PC Drivers HeadQuarters by calling +1 (877) 615-2407 phone number 0 0 users reported that they have successfully reached Driver Support / PC Drivers HeadQuarters by calling +1 (877) 615-2407 phone number Click down if you have unsuccessfully reached Driver Support / PC Drivers HeadQuarters by calling +1 (877) 615-2407 phone number 0 0 users reported that they have UNsuccessfully reached Driver Support / PC Drivers HeadQuarters by calling +1 (877) 615-2407 phone number
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Driver Support / PC Drivers HeadQuarters emailssupport@driversupport.com100%Confidence score: 100%Support
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Driver Support / PC Drivers HeadQuarters address7600 N. Capital of Texas Highway, Building B, Suite 350, Austin, Texas, 78731, United States
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Driver Support / PC Drivers HeadQuarters social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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