Cosmetic Love’s earns a 1.0-star rating from 3 reviews, showing that the majority of beauty enthusiasts are dissatisfied with their purchases.
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unresponsive
I ordered (order# 77161) items worth $500 on September 3, 2018 from cosmetic love and after that I did not receive any update from them till date. So I decided to mail them, surprisingly I did not receive any reply/acknowledge from them.
What if there is any item missing/damaged (if they at all deliver the items on time), how am I supposed to reach out.
I believe that customer service is most important service in online shopping business.
All in all I am really disappointed with overall experience so I am asking for refund for which also they have not responded yet.
So cosmetic love responded and we expressed our unsatisfaction over communication. They understood the issue and upon our request refunded the money immediately. We are happy with overall handling of the matter and wish them well.
Useless customer service
Haven't seen many reviews about them, but what I have seen was enough for me to realise I made the same mistakes just like other people dd. Too sad, but oh well. However, I will tell you, what happened. They simply didn't ship my package out, even though it has been three weeks since I placed my order.
Of course, nobody likes when your customers start to ask questions, but if they have it, be prepared to give a proper answer. This website is not like that. I regret I ordered something from them. Their customer service is useless and not too much talkative.
I just would like to know only one thing, that's all. But it's hopeless
Cheaters
Hello. I have purchased some cosmetic products from Cosmetic-Love website and when I received my order some items were missing. I emailed customer service and received no reply!
Then I found their phone number and called and someone actually picked up. The person did not speak English and I could not understand a thing they said.
I sent another email which was also left without a response. Never again!
Same issue with me, I ordered worth USD 203 on July 22nd .. I paid for EMS shipping that should arrive in 3-5 days but it has not come yet & they gave me an invalid tracking number. They are completely ignoring my emails.
Is Cosmetic Love Legit?
Cosmetic Love earns a trustworthiness rating of 71%
Reliable, but always remember to protect your data.
Cosmetic-love.com you are considering visiting, which is associated with Cosmetic Love, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Adult content may be available on cosmetic-love.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Cosmetic-love.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cosmetic-love.com may offer a niche product or service that is only of interest to a smaller audience.
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
- We conducted a search on social media and found several negative reviews related to Cosmetic Love. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Cosmetic Love Reviews 0
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Overview of Cosmetic Love complaint handling
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Cosmetic Love Contacts
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Cosmetic Love emailssupport@cosmetic-love.com100%Confidence score: 100%Support
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Cosmetic Love social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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