CPS Security
Reviews and Complaints

Dear. CPS:
I am Mr. Thomas Roy Vandivier. I completed my CPS security application online Tuesday, 4/24/19. I was "texted "Wednesday, 4/24/19, to go into the Long Beach CPS Office for further filing of application, to bring ID/Driver's License and my Security Guard Card.
I then called Mike to say I have all items needed to be hired. Mike stated for me to go into Long Beach office for an interview. Mike stated there were full time Security Guard positions available.
I met up with Mike and he went on to say, "I lied on my application", I was confused. Mike told me because I selecting no, instead of yes to question" Have you ever worked for CPS before?"
However, I did attach my resume via online, which clearly states in the previous job section I worked for CPS previously.
Mike stated, I lied on my application; this was the 1st disrespectful act from Mike.
I tried to explain to Mike that I accidentally hit wrong answer, it was not intentionally and if he looked at my resume, he could see CPS is listed as a previous job.
Mike stated he would have to see what Upper Management would say, and he would contact me later today (Wednesday, 4/24/2109)

Thursday, April 25, 2019, one day after ...Since I had not received any contact from Mike, I called the Long Beach CPS Office and I did not get an answer...I continued to call Long Beach CPS Office over and over and still no answer..
I then asked a family member to use their phone and I called Mike; he answered!
As I began to ask Mike, hey what's going on, I have been calling your number all morning?
Mike then said, "Oh you turned down jobs with CPS in the pass, I can't hire you and you will never get hired with CPS!"
I explained to Mike, that I never turned down jobs offered to me as an employee of CPS.
Years ago, after working for CPS for almost 2 years, CPS lost their contract at the Security Guard Post I was working, which left me without a job
CPS did call to offer me 2 days and again 3 days per week jobs...I needed at least 5 to 6 days...I was the main provider of income for my family and I...The CPS supervisor stated he understood and would contact me once he got a job for at least 5 days.
2 days and 3 days per week jobs were not enough; this work would only pay for the gas in my car to and from work.
I was not out character ever when speaking to Mike. I do feel Mike discriminated against, because Mike continued to seek problems with me from previous security jobs...One incident, the supervisor wrote a report for "no call no show". The supervisor assumed it was me, but after further investigation, the supervisor realized it was not me, instead it was another male employee. I am always on time; I do not call/take off from work... I am a sincere worker, I am reliable and dependable.
Mike then tells me "I will never be hire by CPS" and hung up the telephone...I feel belittled, tossed to the side, ignored and totally disrespected. Mike has me feeling that he does not want to hire me for CPS because of my race, my age and/or my weight...This has bothered me mentally and emotionally.
I am in dire need of employment and if Mike is creating issues for people of my race, my age and my weight...This is total discrimination...Not acceptable!
How do I go about settling this injustice matter? This is why I am writing you to help me resolve this issue.
I can be reached via email: [protected]@gmail.com or [protected]@yahoo.com
Your immediate reply and solution would be deeply appreciated. I thank you in advance.
Sincerely,
Thomas R. Vandivier
[protected]

Just an FYI to those who receive a notice from CPS Security, San Anotonio, TX regarding checks that have been returned from retailers. I called Walgreens this morning 7/3/17, after they phished my 87 year old Mother by mail regarding a check that was declined by the bank. They have the check number, the correct date of the check, and the amount of the check. The check cleared the bank. I can only assume they have the ABA numbers from the check, as they have her home address. Walgreens told me that company was doing the same thing and stopped in 2015. They are back at it again. I will be going to the bank this afternoon, the day before the 4th, to open a new account in my Mom's name, transfer all but $100 of her money into it. Once I have her social security and other auto deposits squared away to the new account. I will close the account. F'ing [censor] preying on the elderly.

The company is well known in CA, AZ, NM, FL, TX, LA. they are not very popular in the northern states. they offer inexpensive security packages in order to save there clients money. How do they save money and cut cost, its a really A simple concept, they just sleep on the job and do absolutely nothing while you build your job site up. this is known as there trailer guard package, 95% of there security jobs are live on the site trailer guard, where as most security companys work by the hour and the guard leaves and either someone relieves them or they come back the next day.

The trailer guards are trained to sleep in trailers and never to come outside of the trailer to check on the job site. they must put out motion sensors ( usually about 12) around the site and if these sensors ring a bell then the guard can come out. this is very unsafe and isnt true security guard work. they have this policy in order to save money. the guard is paid a small salary of about 6 hours per day. and is required to work for free if they walk around big job sites without getting a alarm or ringing bell from motion sensors, this is a violation of the law. no person can work for free.

Lets elaborate more on why cps security is a scam company, this company can barely get jobs in the north where it snows, so that should send red flags everywhere, they never come out to patrol a night in the following states above. if a arson or crazed criminal wanted to terrorize a multi-million dollar site with homes or buildings. they could go to a construction site patrol by this fruad company Cps security and have a field day and the sleeping guard would never know what happened until he awakened.

Its also important to note that cps security solutions does not have a true liability insurance to cover a entire job site should mass vandalism occure such as arson. they can only cover small items that are taken here and there like brass fittings and copper tube pipe, two by fours and wood. but they dont have a true $100, 000, 000 insurance for big job sites, and your site is very much so at risk when you hire them. they sleep in old ragid moble homes usually painted red and white. the guards are told to sleep all night long and to never come out because they will have to pay extra for patroling, they are told to work on there own time " for free". if something happens and they cant afford the cost they will bail out and leave you high and dry and you will be on your own.

As a former employee of cps i noticed how they did things and i worked the safe way and patrol after hours, sleeping on the job is unacceptable and could lead to the guard being harmed or killed. someone could come up to your small moble home trailer and shoot you while you are DEAD SLEEP and load up a semi truck with supplys and equipment in under 20 minutes. Also if a major incedent happens on a job site after hours such as arson, when the fire dept investigates, if they dont find any proof that a intruder came on the site and started a fire the guard WILL be held accountable. its happen before in 2004 in virginia where a guard was asleep in his vehicle and homes went up in flames, the police arrested the guard for arson because he said he was sleeping and never saw anything.

because of my skills and ability to do the right thing i was let go by cps for not sleeping in my trailer and guarding to much. i applied for ARIZONA UNEMPLOYMENT and the judge and adudicator agreed in my favor 100%. cps security solutions has lost alot of unemployment cases in many states not just AZ. they have no defense and a person cannot be legally fired for refusing to sleep on the job. they can however be laid off.

cps security knows that they are wrong in how they do business, they advertise low cost construction job site protection.then they hire a bunch of guys from sudan africa who dont have a clue what they are doing and they will just sleep day and night and never bother to patrol your job site, allowing gangs ands mobs to destroy everything you have worked so hard to build.

if you are a major contractor that wants to save a few bucks and you hired cps security solutions, shame on you. Hensel-phelps, Whitting-Turner, Valleyrain construction, ryan constuction, john laing homes, just to name a few cheap ### contractors making millions of dollars and hiring someone to sleep on the job rather than work hourly and account for each hour in a daily activity report.

If you are a developer or planner and you want to hire a security company, you should always hire people to work hourly shifts and patrol.if you are a contractor in the southern united states and need a security company after a major hurricane, trust me im from florida, never ever hire this fake sleep on the job security company. local companys are always the best way to go sense the owners dont always care about money. cps securitys CEO SCOTT BARNES in CA is making tons of money for security guards to do nothing and thats got to stop.

NEVER HIRE THIS FRUAD COMPANY TO SECURE YOUR JOB SITE ANYWHERE IN THE UNITED STATES, PUT THEM OUT OF BUSINESS THATS THE REAL SOLUTION.

this is the worst collection agency i think i have ever dealt with. you can not get an honest answer out of anyone there. i have been 5 weeks trying to resolve my issue and all i get is runaround and lies. i have had enough i am planning to file a civil suit against them this month. in the meanwhile my account with hsn has been forced to be closed...frankly after what i have dealt with with hsn for the last 5 weeks it is no major loss either.

I received a notice in the mail from cps security about a returned check they said needed to be paid. Well, this check was paid in nov. 2010 to audit systems inc. I called cps security and asked the guy on the phone why I was getting this when it was already paid, and 3 months after the fact. He was totally rude, arrogant and unprofessional. He told me to call audit systems so they can notify cps. Why am I having to go through all this trouble? It seems like they research the records and after a few months, hope you forget whether you paid the thing or not, and try to get you to pay again. This is a scam. When I called back cps after he hung up on me, he said he wasn't going to get in the middle of this, and hung up on me again. This has got to stop. Something has to be done about these collection agency harrassments.

I received a notice of a debt I have no idea what it is about. I have soent 1 hour trying to contact this cps security & it is absurd. When I enter the # 9 to see what it is all about I get a recording the the mailbox cannot accept any more messages. An the people actually get away with this? Is this just a scam to get people to send them money as they get terrified and just figure send the money in to get these people off their backs? I do believe this is a scam as I have not been able to get through to them via the phone. There seems to be no real live people at thise phone number. What is up with this bull from cps security?

I received a letter from CPS-Security today saying I owed some money for a returned check dated 7/26/09. I called the number at the top of the letter (San Antonio Tx) to see what was going on and why so long ago. The man that answered said I would have to pay it today because they have sent 5 letters out to me and they are going to file a suit on me. I asked if I could make pmts and he said they did not do anything like that and hung up on me. I called him back and asked to speak to someone that would not hang up on me. He said he was the supervisor and wanted to know the acct. #. I gave him the information and said he was the same one that just hung up on me and he wanted to know if I was calling back to make the payment. I advised him I needed some information and he said all I need was to pay what was due and hung up again. I called back and was put on hold.

I've been receiving phone calls from cps securities for the last couple of weeks. All the message would say, when one was left, is 'this is cps for april g...! We are calling regarding your credit card!' I finally answered the call this afternoon to find out it was about a purchase I made through hsn, unknowingly! They were so rude, disrespectful, and didn't want anything to do with me making payment arrangements. They immediately threatened a law suit and to file criminal charges against me, told me I used a fraudulent credit card and hung up on me.

I won an auction on ebay, and my account has since been closed because I was forced to file bankruptcy earlier this year. I didn't feel as comfortable sending my grandmothers credit card information over the internet so I made arrangements to contact the seller via phone. He assured me that my cc information would be destroyed. Apparently, the purchase I won was through hsn and when the seller made the purchase, he set my card up for the flex pay. This was not stated in the auction! Moreover, since my account is closed, ebay can not access my records to show my win. Either way, I suppose I owe the money to clear my name.

I tried to contact hsn and the customer service agent said to contact the collection agency to arrange payments. I called the collection agency back again! When the agent got on the phone, I explained to him the situation, told him I contacted hsn, tried to ask questions, and he told me I had 4 days to pay the balance of $2000. I told him that was impossible and unrealistic, but I was willing to make payments to them monthly to pay it off! Even though I was the one scammed! This guy also yelled at me, told me he didn't want to hear it, it was too late since I haven't made a payment in 7 months and he would be filing a law suit against me and that the attorney already had the case.

I tried numerous times to try and make arrangements and everyone I got in touch with just hung up on me. I was told one time that if I go to court, I will be paying a lot more so I should just send them the $2000. Ok, whatever! I don't own anything since I filed bankruptcy, so they can not take anything from me. I make a comfortable living, but the payment I could make would not be a large amount. I have to continue living!

So, the bottom line is, I got scammed, the seller got a thrill of screwing people, not sure what else it could be, and my credit that I just repaired is in jeopardy of being ruined by a law suit? This company does not want to work with you, and is making threats, which I think is illegal. I have tried to obtain a correct billing address, but no one will give it to me. I copied the address attached to this statement from another person, and can not get confirmation of this being correct.

As soon as I recieved the notice I called to make good with my debtor. I told them I could make a 100 dollar payment on this peticular day and make the rest up on the following wednesday ( 2 days afterward of the initial 100 dollar payment). roger nelson's supervisor of which he would not release his name to me said that he would not accept my money. I tried to talk to this man to no avail, he hung the phone up on me in mid sentence. I tried to call back numerous times. The woman answering the phone would put me on hold and i would be hung up on within 10 seconds. I called and asked for this mans supervisor and they put me through to him everytime. As soon as he heard my name he would hang up. Myself and Roger Nelson made an arrangement to settle this matter on Nov 12 2008. He was actually a decent person to talk to at the time. on nov 10 2008 my bank notified me of a 99 dollar charge to this cps security. I called them back and they said that it was a misunderstanding in the accounting department and that this would be resolved and refunded that same day ( seeing as they did not have permission to go into my account at all.) By the following day my bank had told me that there was in fact nothing on my account to suggest that they tried to refund the money that they had took out. I then called Mr. Jim Ryan to find out what if anything was being done. He then proceeded to shout at me. He gave me some kind of confirmation number for the refunded money and then went on into a short but vulgar rant. " I gave you your damn money now when am i going to get mine?" I assured him that i was making the full payment the next day because of a direct deposit error. " well dont ###ing call me back till you have my damn money." he replied, and hung the phone up on me. Now i have been informed by my bank that they were not supposed to touch my account without my permission. I am pressing charges and i would suggest anyone else to do the same if you have been wronged like this. they broke the law. they threatned me numerous times with jail and prison. People should not be allowed the freedom to do bussiness like this nor should they keep it up. please help me in taking this matter further. I am not the first or the last for these people and they have got to be stopped. Please do not be a victim of thier threats or vulgar phone calls. all over 179 dollars.