Cylapril review: No good and /I did not order more. 68

I order a trial of this product for the agreed amount and was told on the phone that I would need to call to cancel within 14 days of the product being shipped and that the product would arrive within 3 days. First of all, the product didn't arrive for over 7 days and then my credit card was charged $86.94 on the 14th day from the date i originally called. I have called several times to get y money back and everytime I call, I am told either the person that pulls the calls is either very busy or on vacation and that I will need to call back, usually 4 days later. Each time I call back I am told the same thing. I asked to speak with the supervisor and am told I can not as the supervisor is too busy. Too busy to speak with a customer, I think not! Too busy ripping people off is what it is!

I have had the same problems. $11.80 deducted (no product) $54.95 (no product) $61.90 (no product)... I have had to cancel my credit card but was told to dispute the charges at my local credit union and might be able to get some of the charges reimbursed. Next call will be to the NC Attorney General's office.

I called this afternoon after I received the product. I had emailed my cancellation on June 3rd and June 6th, but they apparently ignored my emails. I told the representative that I wanted to speak with a supervisor but I had the same trouble that others have had. The supervisor was too busy and he has a thousand emails in his inbox. Sounds like to me that they need to get another supervisor. I told the rep I wanted to speak to someone in senior management and he said I had contacted that person by email. HA! Who has ever heard of a SENIOR manager who spends their days handling email cancellations?! That's absolutely ludicrous! Anyone who's worked in Corporate America knows that senior managers don't waste their time with these type of tasks - they designate it to someone else. If anyone knows who the CEO is I'd love to give that manager a piece of my mind!

I also have ordered from Adrenal Gland Institute. They were suppose to just charge $11.95 for shipping and handling. I of course paid that and then 1 week later was charged $54.95. I called and spoke with Mike and he told me I could cancel the Cylapril but wanted me to try a booster supplement that was free of charge to me. I said ok but didn't want any additional money coming out of my account. He assured me it would not. He also told me the booster supplement would come in the mail in 3-5 business days, but that has yet to arrive and that's been 2 weeks ago. Mike told me to call by July 9th to cancel again if I did not like the booster supplement but assured me I would LOVE it !
Well, I called back to cancel again and they told me that I was to call before july 9th not on the day, but I said that's not what I understood Mike to say. I also got charged more money from my account $61.95 to be exact. Well, they gave me a return code for when my product arrives. I asked what if the product doesn't arrive and she said it will.
Then I asked for coporate offices phone number and they refused. They said they have to protect them. I know it's in Florida per Bree with the customer service dept that they hire out to conduct the dirty work for them.
The Adrenal Gland Institue email to complain is info@adrenalfatiqueinstiute.com
So Please email them with your complaints. Also, start getting peoples names from customer service and blast it all over the internet ! They say they aren't fake names but not convinced of that...
Do not whatever you do order from Adrenal FAtique Institute, they are a scam and will rip you off...

Boy I'm glad I read all these complaints before I tried out the product. Only reason I'm posting is because I know a way you never have to worry about places like this re billing your cards. No I'm not about to post a link to some web service. If you have Paypal you can use the service they offer, (I downloaded the paypal bar just so it'd always be available but thats not required.)

It generates a ONE TIME ONLY debit card number that pulls funds from your paypal account. After that one time the number invalid. So let those idiot companies try and charge you as much as they freaking want. It'll do them no good.

Beware of dealing with the Cylapril company. You get a so-called 14 day trial for a fairly high shipping charge. You need to read all of the fine print and even go to the FAQ to see what you're in for. Little do people realize that 14 days AFTER the company RECEIVES your order they charge your credit card an additional $54.95. If it takes 5 or 6 days for the product to get to you, you have only 8 or 9 days to try it out before you know it works or not.

The company is pretty much assured that you will call them too late to prevent the $54.95 from being charged to your credit card.

If you read the bottom of your invoice you might think you have 30 days to try the product and return it if not satisfied, and only after receiving a return authorization number. NOT TRUE! If you go to the site's FAQ, you will see that the refund does not apply to the trial order. Isn't that something! You have to really search to find this information.

This is not a reputable company. The product doesn't work and they get to keep your money if you take a risk.

I called the number and spoke at length to a "salesman." not a middle man, he said. I asked how the pill worked and he used 75 words when 10 would have done. When I told him I would discuss this product with my doctor, he became very defensive saying I would need the bottle to show to the doctor since the doctor would not know of the product. I explained that I was on a multitude of medications for arthritis and sciatic pain and that I needed to check with my physicians regarding the "medication he and the television were suggusting. I told him I would like to call him back after I talked to my physicians regarding the safety of my taking cylapril. As I continued to ask questions regarding the product, he hung up.

After having read the comments of others, I guess I really benefited by his hanging up.

On 6/3/09 I stupidly ordered Cylapril form a TV offer BEFORE checking this web site. Because the offer included a free-shipping clause, I felt I had nothing to lose. I received the order on 6/12 and immediately canceled any further shipments, receiving at that time my cancellation number. Number in hand, I went on line as directed in order to receive my 'FREE SHIPPING REBATE.' Because as of 7/21/09 I had yet to receive my rebate, I called the number again, only to learn that SOMEHOW, while answering the mountain of questions required to receive the rebate, I got signed up for something else. I then learned my account had been debited $83.88 !, which really hurts when one is on a fixed income of less than $1, 000.00 per month. It was a blessing and a fluke that I even called yesterday, and was 'graciously' offered a pro-rated return of $81.81, meaning they took $2.07. In addition to that, I have not yet received the $11.80 shipping rebate, totaling $13.87. FREE OFFER my butt.
My reason for tying the Cylapril offer had nothing to do with dieting, but because I've been tired a lot and was feeling low about that (bad time to order anything.)
To date I received no money back, and all I've gotten from this product is an education, a headache and probably ulcers.
The good news: shortly after ordering the product, I consulted my brother who went on line and found many all-natural remedies for ADRENAL FATIGUE.'

In closing, I would like to meet the person who is forming a pitchfork procession and join him at their headquarters. If any readers here live in Maine, how about a picket line?

(P.S. - VIDEO PROFESSOR might be a subsidiary of this company, as they have the same amoral business practices.)

Thanks a million, I live in Florida, just saw the TV commercial and was getting ready to order, in fact I had the rep. on the phone, but something said get on line and read first, and boy am I glad I did. Thanks again. Another company just like this is MagicJack, stay far from them.

A warning to all, gettting magicjack may be less, but the headaches are worst.

After ordering from Cylapril and being offered a shipping rebate, the next month there is an 83.88 charge on the credit card. There was no indication from Cylapril that we were "joining" this service and by the time the charge appeard it was of course too late to cancel. And of course you can't get a refund because they buried the "permission" in some fine print somewhere. Beware, but don't know how to even know when an online product is going to do this to you.

stop trying to look like a model without workout...a pill is not gonna change your apperience...PLEASE AMERICA WAKE UP...

CLEARLY TERESA WORKS FOR "CYLAPRIL"

Cylapril wrecked my health.

I had been exercising regularly, running, etc, and felt a little fatigued and asked for the free order offer. I started taking it right away. It said that it had no stimlants and I felt pretty good, energetic, etc. Aboud 2 weeks later, I was on my way to the gym, with my chest strap on monitoring my heart rate. I was taken aback to notice that my resting pulse rate was 137 ! I asked my husband to take me back home immediately. For the next several months my life turned into a nightmare. I ended up in the Emergency Room with tachycardia and a resting heart rate of 160, irregular heart beats, palpitations, insomnia, shortness of breath, awful anxiety, and panic attack like symptoms (which I had never had). My doctor ordered a test to measure the level of cortisol in my blood and it came back high. Cylapril actually over stimulated my adrenal glands where my body was flooded with adrenaline and I was constantly in a fight-or-flight mode. All of this started around the end of September of 2017. Almost a year later and I am still trying to recover. I still can not exercise like I used to because my heart rate shoots up very rapidly. I have developed blood pressure issues to top it all off. My medical bills have stacked up to close to $10, 000 so far. It has been a living nightmare. I sure would like to see more warnings on the labels of Cylapril. I will back up anything I have said in this text and if you want to contact me, please feel free: creamphone@aol.com.

I ordered a 15 day trial of the company's product Cylapril, I tried the trial product for 13 days and did not see any improvement in energy, etc. I called on Sept. 1 to cancel the automatic 3 month supply reorder. I also went an email cancellation message to their customer service group on Sept. 2, day #14 of the trial. I was given a company RMA # and was told that they had shipped out the unwanted additional product. I told them that I would return the unopened product by UPS. I heard back from the company telling met that I would have to wait 2 billing cycles for a refund. I replied by e-mail the following message-" Since the product has been returned to you unopened and you have kept the $129.28 that you have debited from my account since early September. I respectfully request that you return $129.28 immediately. I received the 15 day trial on 8/20, I called to cancel any further orders on September 1, emailed cancellation as well on September 2, both cancellations occurred before 15 days. It is not acceptable for you to wait 2 billing cycles to return my money especially since you have already received unopened product back from me."
This is my complaint, Sincerely, Marie Ross

do not blame anyone for their stupid mistakes ... L.

Product purchased from TV gave me a constant nausea feeling so I returned. When purchasing originally I told them not to send automatically but they did anyway and charged my debit card. I called and cancelled but that did not stop and customer service said someone must have punched wrong key( yeah sure). So next they said send back with RMA number as required. I did this and have post office confirmation number that they have received on Sept. 3 2017 at 1:25pm. Customer service said that after they receive product it will be about week to two weeks and money will be returned. Oct 1 called and they said we forgot to (punch in the RMA number again) and now you will have wait 1 or 2 billing cycles for the refund. I have followed every request to the letter and customer service has admitted serveral of their internal screw up's but I AM BEING BEING PUNISHED AND HAVE TO WAIT 1 or 2 billing cycles? ALso please note that the customer service agents are getting more "B hy" with every call and I hope anyone even thinking about doing business with this company THINKS AGAIN and saves their hard earned dollars.

After FINALLY getting them to CANCEL me from their fraudulent company and fighting with my credit card company (which I had to cancel my credit card) they had the nerve to call me the other day to RE offer their services and product! I don't think the salesman on the other end of the phone could beleive how fast and plain I could explain that I have fraud complaints pending against the company he was representing! So beware all who fell for this scam the first time, because they WILL be calling you back with more GREAT offers! Their TV ads NEED to be stopped and their company closed!

They Will Not Refund My Money.

I called them told them I did not want the product and that I was refusing the shipment. And now they will not give me back my money.

I order cylapril on Sunday 9/20/2017
I Canceled it on Monday 9/21/2017
They did not send it out till Wednesdays 9/23/2017
I received it on Friday 9/25/2017
I did not open the shipment and I called cylapril CO. They told me to send it back unopened so I did.
I called UPS at 6:20 Pm on Friday 9/25/2017
UPS picked it up on Monday 9/28/2017 at 5:51 Pm
It was received in AUBURN, ME, US Friday 09/30/2017 At 11:11 A.M. DELIVERY

And now they will not give me back my money.

If you inadvertently "agree" to terms that you are bound by when participating in an offer, failing to provide a working credit card number could result in a backlash. I am not so sure that this is the cure-all that it is being presented as being.

I called this company tonight and talked with person about this product. I was not be this gullible to fall for his phony answers that he was giving me. I told him that I have to read the reviews on this new product. He was trying very hard to get me to give him my personal information. He tried the whole 15 minutes to get me to purchase this product. I was too smart for him. I kindly hung up the phone to get the reviews, and I am glad that I did. Everyone who surfs the net or read the newspaper like I do, always read the reviews before buying any new products.

If I had known about all these Cylapril complaints I never would have ordered it. I ordered it last week after seeing their ad in a weekly tabloid my mom gets. It seems like a great product, so after finding these complaints I called them to check on my order. I also told them about the Cylapril complaints circulating online, about them making unauthorized CC charges and not stopping the Auto Ship when requested to do so. The girl I spoke with assured me that as long as I call before Dec 21st with is my (14 day trial end date) I will have no problems in getting the Auto Ship & CC charges stopped. WE WILL SEE!

I also ordered the Cylapril two week trial and gave them my credit card to charge it to for $5.80. They assured me I would not be charged any more than that. I checked my account on Jan 13th and was charged the $5.80 but on the 14th there was an additional charge for $2.00 and also another $5.80 pending. I immediately called the Cylapril company customer service number they gave me to cancel and opt out if I decide to after the two week trial from my work number I gave them when I placed my order. It kept telling me their number had changed to a 1-900 number. Well those 1-900 numbers are a scam so I tried again...and again same thing over and over. I tried calling them from my cell at the same 1-800 number they originally gave me to opt out at and got through right away. I mentioned to the girl about what happened when calling from my work phone and she said she had no clue. She said she didn't see any other charge but the $5.80 for shipping and no other charges. She appologized and tried to give me some Bahama cruise for a minimal fee as a free gift for my trouble...I said NO WAY I wouldn't pay a penny for anything else from you. She gave me another number to call and that number was to TIME LIFE for purchasing CDs and they could not help me and didn't know why Chyapril gave me their number. I hurried up and called my bank and canceled my credit card right away to avoid any other charges! These people are scam artists!

I have bought lots of things off t.v. and internet and have now learned to use disposable pre paid credit cards, so they can't keep billing you for things you don't want or don't get. This has been a great way not to get screwed by these companies. I hope this will help in the future for those of you that are afraid to purchase anything on the internet or by phone.

i too have been waiting for a refund since last september, they told me my request was forwarded up stairs. they told me "Corporate office" had no phone number and the were waiting for them to responed

Yesterday, 2/16/2017, I found an unauthorized charge to my bank account for $162.98 by Cylapril, West Palm Beach, FL. I called my bank to get information, but found out it was paid as if a check had been presented from my debit card number. I found this web site and discoverd I am not the only one to have been taken by this outfit. I called their customer service number and was told that when I receive the product I should call back and will be given instructions to return the product at that time, and they cant refund me until it is received. I did try the product back in August of 2017, but told them I did not want to reorder in October, but they still continue to charge me and ship the stuff. Isnt there a way to stop this and recover the shipping charges as well? Gratefully, CSM Missouri

Yes they have done this to me too. I was wondering if we get enough of this theft (they have the product and the money) can we start a law suit againt them?

I can recommend a reputable pharmacy www.pill24.org I received the order and it was on time and the pills work great.
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