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EuroDate.com

EuroDate.com review: eurodate.com account suspended 13

S
Author of the review
2:50 pm EST
Review updated:
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In the beggining of this week I registered on site www.eurodate.com
After first minutes I realized, that for better usage I must pay fee 3 USD approx., so I will have option to send messages to offline members.
now, after 3 days upon correct login data I receive error:

Sorry, Your profile has been suspended.
please, contact us at [protected]@triptogether.com for details.
i did send an mail, but no response!

What is this? So e kind of business scam? I am a bit angry if I may say. I payed for this service and now I am kicked out!
Then, please return my money.
My profile was [protected]@gmail.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

13 comments
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T
T
Triptogether customer serv.com
Nov 14, 2014 3:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Silenta,

Please be kindly informed that Triptogether.com has nothing to do with Eurodate.com website.
If you have any questions to Triptogether.com please do not hesitate to send
at support@triptogether.com
We appreciate your feedback.
With kind regard,
Triptogether customer service.

T
T
Triptogether customer serv.com
Nov 26, 2014 1:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Silenta,

We appreciate any feedback of our customers and apologize for your negative experience.
Please be kindly advised that it’s our standard verification procedure when we ask our customer to provide us with the scanned copy of the credit card (you may cover all but the first four and last four digits as such: 5555-****-****-2222) and the cardholder’s ID if the user’s name on the website does match the cardholder’s. The refund is issued to the credit card on the day of account’s suspension. It is possible to activate the profile as soon as we get the required documents.
If you have any additional quetsions you may contact our Customer Service +[protected] or just write us at support@eurodate.com.

With kind regards,
Eurodate customer service.

T
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tampy
CA
Aug 13, 2018 7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm still fuycking getting charged [censored]ers why I already cut my subscription months ago I'm gonna report you

EuroDate.com
EuroDate.com
Sep 08, 2024 3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of tampy

Dear Tampy,

Thank you for sharing your concerns. We deeply apologize for the inconvenience and frustration you have experienced. We have limited access to your details and unable to locate your account through your name provided here thus we can only assume that the automatic renewal remains enabled hence.

We take these matters seriously and want to resolve this issue quickly. Trying to find the email you sent as well as us your account using your name here unfortunately did not work, so we strongly recommend that you contact us at support@eurodate.com and provide us with your account details and any relevant correspondence so that we can investigate and process the unauthorized charges immediately and your request for deletion.

J
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jerrykk3
US
Feb 14, 2018 12:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

https://www.asiandate.com/

EuroDate.com
EuroDate.com
Sep 08, 2024 3:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of jerrykk3

Dear Jerrykk3,

Thank you for the feedback. I am sorry to learn that we are so far not able to meet your expectations. We would like to provide you with better experience thus for any particular concern/s, Please don't hesitate to contact us at support@eurodate.com.

A
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apnadesh
LK
Feb 28, 2018 10:15 pm EST

My name is Neel Jayamaha From Sri lanka.What is this site?Is this DATING GATE WAYS LLC(US)?Am I a member of this site?If so Why, Why do you charge 9.99$ from me?Pls explain.Thanks.

EuroDate.com
EuroDate.com
Sep 08, 2024 3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of apnadesh

Hi Neel, Thank you for the review. The platform does not offer free services but by simply subscribing, you will be able to unlock and use premium communication services. Having said so, Huge array of messaging features are available to connect with likeminded people. For details to make your credit last, contact us at support@eurodate.com

J
J
Jennifer Lauren
US
Jul 27, 2018 2:18 am EDT

I'm not signing up just to ask if you own YOUR TRAVEL MATES. If you do I am reporting them for fraud to my bank at 11amPST tomorrow Friday 7/27 and reporting to BBB.

EuroDate.com
EuroDate.com
Sep 08, 2024 3:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Jennifer,

Thank you for leaving us a comment. I am sorry to learn that we are so far not able to meet your expectations. We would like to provide you with better experience thus for any particular concern/s, Please don't hesitate to contact us at support@eurodate.com.

C
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colette nolan
Paros, GR
Jan 08, 2021 2:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm trying to unsubscibe from this site and i seem unable to do so I don't want it i haven t paid any money and yet i'm being inundated with emails that are driving me crazy Sorry your site is not for me so please subract me from your site

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Arctic Healing Cryo
US
Aug 15, 2022 11:37 am EDT

They have fake profiles, you know you talk to fake people and the money goes fast. I have been on dating sides before, they don't charge you per min of chatting or per email, you pay monthly flat fee.

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Gillian Acton
Murcia, ES
Sep 03, 2022 9:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This week Mark castillo.has been messaging me He says He is pilot in Milan

I think He maybe a scammer pse check for me pse

M
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Maryan van mierlo
CA
Oct 16, 2022 12:24 pm EDT

I found a lot of fake profiles, and the men constantly lied about everything, can I open my profile up and be bonared with when messages. I have been member for 2 years and not get free membership my stories are same as others women, it is like cat fishing for me, the guys are too good to be real, Fred of Mexico is worst one

EuroDate.com
EuroDate.com
Sep 08, 2024 3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Maryan,

We're sorry to hear about your experience. Ensuring the authenticity of our community is a top priority, and we take reports of fake accounts seriously. We employ various measures to detect and remove such accounts, and we're continually improving our systems to enhance member's safety. If you encounter any suspicious activity, please report it to us at support@eurodate.com immediately so we can investigate further. Your feedback helps us in our ongoing efforts to create a positive and trustworthy environment for all our members.

R
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Remy Lacey
US
Nov 27, 2022 7:52 am EST

They have violated multiple New York State laws and stole $250,000 from me and my bank account is gone because of Eurodate, Eurodate threaten to remove me from their platform if I filed a lawsuit which would expose them, and they said they are above The Law in New York State, so I am out $250,000 and a bank account.

S
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Sofia Alexiou
US
May 06, 2023 4:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This website is fake.. nice people talks to you according your profile all day long .. probably bots.. and they changed me almost 200 euros without noticing! They charged for services! I have contacted my bank to receive back my money.. this is a fake website.. don’t use it all !

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Nv999
US
Nov 28, 2023 4:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Using fake people to chat. This should be illegal. Its absolute scam. I don't understand why it is exciting! So many people complaining, but it's so obvious is scam! This app should be shut down at least in US

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  1. EuroDate.com Contacts

  2. EuroDate.com phone numbers
    +1 (800) 283-0545
    +1 (800) 283-0545
    Click up if you have successfully reached EuroDate.com by calling +1 (800) 283-0545 phone number 0 0 users reported that they have successfully reached EuroDate.com by calling +1 (800) 283-0545 phone number Click down if you have unsuccessfully reached EuroDate.com by calling +1 (800) 283-0545 phone number 0 0 users reported that they have UNsuccessfully reached EuroDate.com by calling +1 (800) 283-0545 phone number
    +1 (888) 980-9770
    +1 (888) 980-9770
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  3. EuroDate.com emails
  4. EuroDate.com address
    2, Sir Аugustus Ваrtоlо Str, Та' Хbiex XВX, 1091, Malta
  5. EuroDate.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
EuroDate.com Category
EuroDate.com is ranked 29 among 148 companies in the Dating Services category