Days Inn’s earns a 1.2-star rating from 767 reviews, showing that the majority of guests are dissatisfied with their stay.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
condition and safety of room
My husband and I stayed at this Holiday Inn on October 9, 2018. Upon entering the room, we found the floor to be quite damp. We thought maybe the floor had just been mopped and hadn't had time to dry. We left for awhile and returned after dinner. The floor was still very damp. I got down on my knees by the sink to wipe the floor so we didn't slip and fall...
hotel room
My husband and baby were bit by bed bugs at your hotel. We captured and killed one in which I have the video of one of the bed bugs found and pictures of bites. Your hotel manager refused to give us reimbursement or provide a new room when addressed; she stated the owner was out of the country. She called 8hrs later stating she could possibly reimburse. I am prepared to take further action, but would rather give you all opportunity to correct the matter. My baby is covered in bites; she had to be pulled out of daycare because she was swollen and had a reaction to the bites. She was examined by the pediatrician. Please contact me ASAP. Your bed bug infestation has to be taken care of before more are hurt.
brittany, front desk clerk
This front desk clerk named brittany, who knows nothing about hospitality argued with me about getting a late checkout. Wyndham diamond members get a 2pm checkout, end of story. At 1st she said no late c/o, then said I could have until noon (c/o is at 11am). At 11am sharp I get a knock on my door "housekeeping!!" wtf?? Someone forgot to tell housekeeping...
Read full review of Days Innappearance of motel room
January 31, 2019 Room # 300 was near freezing and it took about 5 hours to warm the room with heater set at 86 F. Had to put chair under door knob to secure it because door wouldn't lock. Television, alarm clock, and telephone did not work. Wake-up call was done on my cellphone by clerk. Smoke detector was pulled out of the wall and wires were hanging...
Read full review of Days Innupon arriving employees failed to mention the pet policy.
My boyfriend, his mother & I are homeless. We've (my boyfriend and I) have been paying for our hotel room for about a month now (01/14/2019-) and since arrival the employees did not mention the pet policy to us. Now (02/03/2019) a front desk employee wanted to let us know about the pet policy. My complaint is why should we now have to kick out an extra $50...
Read full review of Days Innunauthorized charges. overcharged. charged 4 times!!
I stayed at this Days Inn on 1/30/2019. Hotel confirmation #: [protected] I booked the room online & prepaid. When I got there the front desk person asked for the card I paid with. The next day I saw on my account she charged me again. So I complained to the front desk lady. She said it would be fixed. I have now been charged 2 more times! Total of 4...
Read full review of Days Innall
Room was disgusting. There were no Bed Spreads on the beds. Bathroom was nasty. Dust everywhere. No smoke detector. Blood on the sheets. When I called the front desk the guy working acted like he didn't care. I was in the process of leaving an Abusive Relationship. I had my 2 Son's with me. I paid $300 for 5 days. That was the last of my Money. If I would...
room cleanliness
Room upon checkin smelled like rotten feet. Was told another room would be available in an hour. After waiting was then told they had no rooms and I had to take the one given in the first place. Was told there would be a fridge in room and there was not. They put an electric air freshener in room and thought this was the only acceptable option. I stay in your hotels too many time to count in a year for work and this is by far the worst experience ever. They did get a fridge but that doesn't make up for the pungent odor I now have to put up with for the next couple nights. Very dissatisfied
service and employee at the front desk day shift manager.
(Days 1-3) My wife and I arrived at this hotel with our 2 trained and housebroken cats on the 1/15/19 and after checking in this day manager asks us would we like a smoking room after noticing my wife's cigarettes. Declining politely I explain to him that even at our own home home in notwe step outside to smoke even in our own home due to our pet...
room
I reserved a room through booking.com for 01/06/2019 to 01/09/2019 for a friend and I. The first room given was not smoking room that I was booked. We checked in at 3pm, we had company with us at the time and when they left a few hours later I noticed that there were no pillow cases on the pillows and there were only 2 bath towels and no toilet paper or any...
over billed
I stayed at Days Inn Downtown Gatlinburg from 11/30/18 -12/2/18. I was double charged. I paid the full fee of $229.62 the morning of the 30th and then was charged an additional $114.81 that night. I was told when I called the following week that was an error and I should have never been charged the $ 114.81. I was told that I would receive a refund back on...
Read full review of Days Innstaff
A man who is a housekeeper has barged into my room 3 times while i was not dressed and refused to close my door or get out. I have complained everytime about this to the manager yet nothing has been done and i was basically dismissed like well what do you want me to do?! You knock on the dooor announce yourself knock again and announce yourself again. You dont knock on the door and immediately use your key to gain entry before saying anything. Im beyond pissed and i want to file a lawsuit.
flag flying at wallaceburg, on location
Good Evening,
As a proud Canadian I am deeply offended by the half American/half Canadian Flag being flown at your Wallaceburg Ontario location. I find it an absolute disgrace!
Please out of respect have it removed immediately. I cannot believe this would be approved whether its a Corporate location or a franchise. It just isnt right. Its a slap in the face to Canadians.
Thank you,
Janet Walter
There is a dignity to be held on all flags. These complaints are in no way meant offend our US neighbors. They are purely for the respect of the flags. Take a minute and read.
https://www.canada.ca/en/canadian-heritage/services/flag-canada-etiquette/flying-rules.html#a1
I agree the flag should be taken down and both flags flown as they should be on 2 different masts
A PROUD CANADIAN
the room was disgusting and I was disappointed with the location overall
Our room was awful. There was mold on the ceiling and it was partially coming down. The mattress was broken and extremely uncomfortable. The lamps on/off switch was broken off and we had to use the plug to turn it on and off. The toilet was broken and continuously was running. When we went down at 10am for breakfast, it was cleaned up and we were ignored when we asked about it.
unethical behavior and signs of racism
December 24, 2018, room 146 housing keeping came into my room and trashed a lot of my personal belonging. Contact lens, things for my hair, stole some of my wine and pain killers. They also trashed my 4 breakfast vouchers and no one offered to replace anything. When reported they sent me in circles from one person to the next like they really didn't want to...
Read full review of Days Innfilthy and disgusting hotel
Pool area smelled like a swamp filled with dirty socks, pool water was a nasty greenish brown, dirt all over the sides and bottom of pool. Throughout hotel, paint and wall paper peeling. broken floor tiles. Rooms: dirty, not vacuumed, towels-sheets-bed covers stained and had holes, maids just dumped coffee pot down sink, and left coffee stains all over...
Read full review of Days Innmanagement overcharged and won't give me a receipt
I've already submitted a few complaints a hopefully this is the right avenue to get some kind of a response! I was overcharged in september by a days inn in lawrenceville georgia i've contacted that marchant on several occasions and so is my bank and I think cannot close the claim without a receipt from hotel which they refused to give me. Can you get me a receipt from the time of my stay and also is it in general practices of your hotel managers to run a debit card for more than the amount approved or without authorization? What is your policy on that? Also the manager and the staff I assume his family they all talk the same we're not helpful at all and trying to compromise or make any kind of resolution in this they were right I was wrong and they would not hear anything else well fact is they're wrong and if this is not resolved some way I am going to report to the better business bureau. I am a gold member and my husband is a silver member with hotels.com we stay in a lot of hotels this has never happened not once in 365 days of a year he probably stays in the hotel 220 of those days myself probably 150 to 200 so this next year none of those days will go to days inn les this matter is resolved call me personally so that I can discuss all the details cuz i'm tired of typing them my phone number is [protected] if I do not answer leave a voicemail and I will call you back thank you very much for your time and attendance to this matter,
Kara beasley
3900 ridgeway dr
Plainview tx 79072
[protected]@gmail.com
[protected]@gmail.com
found ants in my bathroom sink and countertop
I stay at 9301 south orange blossom trail, Orlando Florida on 12/07/2018 to 12/10/2018. On 12/08/2018 returning back to my room after shopping at the Florida mall. I go to use the restroom and brush my teeth for bed: I found ants crawling over the kitchen sink and countertop. I immediately contact front desk. The female at the front desk told me she would...
Read full review of Days Innovercharges and unprofessional management
I booked a room at the days inn lawrenceville ga on duluth hwy 9/19/2018 thru hotels.Com. I booked this room fir my sister and her pet i stayed in a room with my fiancee we checked her in and i went in to get keys on 9/19/18 we decided she would stay there and pay nightly until we finished worming the fair in lawrenceville on the 23 rd i paid one other...
horrible customer service skills
Days Inn 6161 Melton Rd Portage, Indiana 46368 Approximately 12-1-18 in the 11o clock hour about 10 children and 3 adults arrived at Days Inn gained access to pool area and went forward to get all the kids in the water the little ones weren't allowed to get in until second adult was back. I received an emergency phone call to return they were outside wet...
Read full review of Days InnDays Inn Reviews 0
If you represent Days Inn, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Days Inn
The hotel chain is known for its clean and comfortable rooms, friendly staff, and convenient locations. Guests can expect to find a range of amenities in their rooms, including free Wi-Fi, flat-screen TVs, and comfortable bedding. Many Day's Inn by Wyndham locations also offer complimentary breakfast, fitness centers, and swimming pools.
One of the key benefits of staying at Day's Inn by Wyndham is the brand's commitment to providing excellent customer service. The hotel chain has a 24/7 customer service hotline that guests can call if they have any questions or concerns during their stay. Additionally, the staff at each location is trained to provide personalized service and ensure that guests have a pleasant and comfortable stay.
Day's Inn by Wyndham is also a great choice for travelers on a budget. The hotel chain offers competitive rates and frequent promotions, making it an affordable option for families, business travelers, and anyone looking for a comfortable place to stay without breaking the bank.
Overall, Day's Inn by Wyndham is a reliable and affordable hotel chain that offers comfortable accommodations and excellent customer service. With locations around the world, it's a great choice for anyone looking for a comfortable and convenient place to stay while traveling.
Overview of Days Inn complaint handling
-
Days Inn Contacts
-
Days Inn phone numbers+1 (973) 753-6000+1 (973) 753-6000Click up if you have successfully reached Days Inn by calling +1 (973) 753-6000 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (973) 753-6000 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (973) 753-6000 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (973) 753-6000 phone numberHeadquarters+1 (800) 225-3297+1 (800) 225-3297Click up if you have successfully reached Days Inn by calling +1 (800) 225-3297 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (800) 225-3297 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (800) 225-3297 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (800) 225-3297 phone numberUS/Canada+1 (888) 709-4024+1 (888) 709-4024Click up if you have successfully reached Days Inn by calling +1 (888) 709-4024 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (888) 709-4024 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (888) 709-4024 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (888) 709-4024 phone numberPara Espanõl+1 (800) 441-1618+1 (800) 441-1618Click up if you have successfully reached Days Inn by calling +1 (800) 441-1618 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (800) 441-1618 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (800) 441-1618 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (800) 441-1618 phone numberCustomer Service+1 (844) 405-4141+1 (844) 405-4141Click up if you have successfully reached Days Inn by calling +1 (844) 405-4141 phone number 0 0 users reported that they have successfully reached Days Inn by calling +1 (844) 405-4141 phone number Click down if you have unsuccessfully reached Days Inn by calling +1 (844) 405-4141 phone number 0 0 users reported that they have UNsuccessfully reached Days Inn by calling +1 (844) 405-4141 phone number
-
Days Inn emailscontact@daysinn.com100%Confidence score: 100%Support
-
Days Inn address1 Sylvan Way, Parsippany, Washington, 07054, United States
-
Days Inn social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
Most discussed complaints
Hotel manager and the filthy roomRecent comments about Days Inn company
Recent stay
AAA Carolinas
16 reviews
Hotel Quartier Latin
1 review
Sapphire Resorts
33 reviews
Holiday Inn
280 reviews
Kanantik Belize
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.