Menu
For Business Write a review File a complaint
Doctors Network Solutions Customer Service Phone, Email, Contacts

Doctors Network Solutions
Reviews and Complaints

www.doctorsnetwork.com

Learn how the rating is calculated

1.6 13 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Doctors Network Solutions Complaints 13

ComplaintsBoard
C
1:50 pm EDT

Doctors Network Solutions Services

Dr. network is advertising and enticing you To join the network $34:99 a month and Saying Dental Implant are $600. You call the he dental and They try to get you to come in there office to tell you the complete price of a dental implants is around $3, 000 to $5, 000 . This is a scam and fraud and should be stop. My name is Clarence Spencer, I can be reach at [protected] or E-mail me at c.[protected]@att.net.

Read full review of Doctors Network Solutions
Hide full review
ComplaintsBoard
D
5:03 pm EDT

Doctors Network Solutions phone call

Called asking info about people who haven't had the phone number in at least twenty years. Wouldn't tell me anything until I told them who I was, despite them calling me with my address and phone number being repeated several times. After being told multiple times I was not the person they wished to speak to, or any of the other six people on the list, the man said this was awkward and he'd contact me at a later date

Read full review of Doctors Network Solutions
Hide full review
ComplaintsBoard
N
2:42 pm EDT

Doctors Network Solutions constant unnecessary phone calls. will contact counsel...

This company is fraudulent and they call at least a total of 5 to 6 times per day even after telling them you're not interested and to stop calling. I've explained to them that the insurance company is not vested with them and to remove my number; constant harassing phone calls are still continuing. This has started on Monday, July 22nd to present, calls starting at 8:00am - 6:00pm.

Keep calling and I will report to the Attorney General as well as to the local police authorities.

Read full review of Doctors Network Solutions
Hide full review

Is Doctors Network Solutions Legit?

Doctors Network Solutions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Doctors Network Solutions to be a trustworthy company. Although there's a 15% resolution rate for customer complaints, which deserves attention, Doctors Network Solutions is known for their high standards and safety. If you're thinking about dealing with Doctors Network Solutions, it's wise to check how they handle complaints.

We found clear and detailed contact information for Doctors Network Solutions. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Doctorsnetwork.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • While Doctors Network Solutions has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 15% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Doctorsnetwork.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • The website belonging to Doctors Network Solutions has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
K
4:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Doctors Network Solutions phone call

I got a call today, someone with a very thick foreign accent guy.He said he is from Doctors Network. Very persuasive I listen to him, but when I said I'm not interested, he said he's not selling anything and and that he is just offering me a product I'm eligible for and when I said no, he then called me stupid. Pathetic guy, sounds like a scammer. He needs to sell to eat, I guess. Or work descent somewhere and not harass people.

Read full review of Doctors Network Solutions
Hide full review
ComplaintsBoard
B
5:25 pm EDT

Doctors Network Solutions call harassment

They call me at least 3 times a day from different phone numbers (see attached pic, 4 calls already today). I have asked them to stop calling and to remove me from the list and they get very combative and say it's not a sales call and that my benefits are going to expire. [censored]ing lies, I have private insurance through my employer and would know if there was an issue with my benefits. Stop [censored]ing calling me!

Read full review of Doctors Network Solutions and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
O
O
Overit74
US
Apr 16, 2019 11:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

People never listen they think there trying to sell something. There not. These people work for you. Not your insurance but you the members. Of ppo network. They are not scammers they are trying to tell you about benefits your insurance company won’t tell you about. Because it cost them money. Instead of costing you money. You pay your premiums to insurance and these items are a service that are 100 percent covered By your insurance. That you pay for you shouldn’t have to pay for these things over the counter if they cover them. So ya the real scammers are your insurance company’s who keep these things from you. Maybe try to listen to these people they are not trying to do anything but there job.

ComplaintsBoard
J
11:04 am EDT

Doctors Network Solutions unsolicited calls

The Doctors Network refused to remove me from their list unless you take their survey. They claim to not be subject to do not call because they aren't selling anything. Isn't harassment illegal? I received the call at 10:47am on 9/28/18 from [protected]. They have called several days in a row multiple times per day.
They are also calling my mother, an elderly woman on fixed income causing grief and worry.

Read full review of Doctors Network Solutions
Hide full review
ComplaintsBoard
J
12:26 pm EDT

Doctors Network Solutions health benefits

This "Doctors Network" has been harassing me with 2 calls a day stating they are working with my insurance company and need to ask her some medical questions and to inform me of important changes coming up soon to existing policy.
My contractor knows nothing about this company and they are trying to get you to purchase additional benefits.
I blocked their number and they call from three other number, I asked to be taken off list and he tells me that does not apply to them. The caller is hard sell and asked me why I don't want health benefits I am already paying for. I asked him to send me email and he says they cannot. I was curious and told him to tell me about the benefits and first question is about pain. I replied you cannot ask questions of this nature due to HIPPA and he replied I am not going to steal your identity. Bizarre response. I ended the call and will report them to Do not call list.

Read full review of Doctors Network Solutions and 6 comments
Hide full review
6 comments
Add a comment
B
B
Beginphor Peanus
US
May 08, 2019 11:43 am EDT

I actually work for the Doctors Network and know for a fact the products are real and do work. All this creams made by hardworking slaves, spinning this millstones on the roof just for you, making sure you receive your benefits. How dare you!?
All day long they got whipped by ogre warden, whose name is Jimothy J. Fungal (very nice guy, hero, specialist, cannibal), just to work harder and faster, so every one can receive this amazing, extremely useful creams.
Me myself work there, company is legit and loyal, paying me with rice and blood of my enemies. I'm very thankful to be part of this incredible team and help people with their issues, providing this benefits. So I will not tolerate anyone talking [censored] about this blessed company!

N
N
Nakela Prude
US
Aug 01, 2019 2:58 pm EDT

Well if they're such a blessed company, then when legitimate questions are asked you should be able to answer all questions. You guys are fake and definitely when someone tells you that there's no interest then take it for what it's worth rather than constantly badgering someone.

S
S
Stanley Clarke
US
Aug 13, 2019 2:57 pm EDT

Nakela I will be more than glad to answer your legitimate questions. Of course if you do give me some time to do so. Instead of historically asking one and the same question over and over again.

This is not even a call and you are already brushing everything off "You guys are fake and definitely when someone tells you that there's no interest then take it for what it's worth"

So you are not interested in receiving products to your door step without spending ANYTHING out of your pocket?! I mean sure I get it, there are some people who are fortunate enough, but I mean just get it and gift it to your neighbor. Or better yet get it and you will definitely find need for it in future. You get mosquito bites? paper cuts? you or your little angel fell down? Multivitamins?

I bet you are one of those people who hang up on "Hello".

D
D
Deborah Dane Salvaleon
US
May 01, 2019 1:53 pm EDT

People never listen they think there trying to sell something. There not. These people work for you. Not your insurance but you the members. Of ppo network. They are not scammers they are trying to tell you about benefits your insurance company won’t tell you about. Because it cost them money. Instead of costing you money. You pay your premiums to insurance and these items are a service that are 100 percent covered By your insurance. That you pay for you shouldn’t have to pay for these things over the counter if they cover them. So ya the real scammers are your insurance company’s who keep these things from you. Maybe try to listen to these people they are not trying to do anything but there job.

C
C
Cding
US
Mar 26, 2019 1:04 pm EDT

I actually work for the Doctors Network and know for a fact the products are real and do work. I have helped several people with the medication and people honestly do like the benefits. If people would give us half a chance they would realize we are legit and do actually care if they are in pain or really need these benefits. They are geared towards people suffering from arthritic pain which allot of people do, or diabetes, we did at one time offer medication for diabetics. So please, until you have listened and i mean really listened to the call don't be so quick to judge.
Tks

J
J
Joshua Nielson
US
Jan 03, 2019 6:07 pm EST

Actually i worked with them and they are totally legit they were able to help me with my problems and the products they offer actually work.

ComplaintsBoard
S
7:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Doctors Network Solutions phone calls

they have my medical insurnace info address and all they said they were with doctors network offered me pills creams and such said they would bill my insurance company and once it was processed be shipped to my apartment or home. They said the doctor was Marcus free giving me prescription they asked alot of question about my health and what pills I take and ailments I have and so forth

Read full review of Doctors Network Solutions
Hide full review
ComplaintsBoard
D
12:42 pm EDT

Doctors Network Solutions dental plan

To all who are being harassed by phone calls from Doctors Network,
It is important to understand that there are multiple companies named Doctors Network, and only one is harassing individuals by strange phone calls.
I am the representative from Doctors Network (www.doctorsnetwork.com), which is a legitimate dental plan provider, and we do not have a sales team, and we do not contact individuals who have not signed up for our dental plan.
SInce our website www.doctorsnetwork.com is very prominant, individuals find our website easily and associate those phone calls with our company.
We are a dental plan company based in Brooklyn, and not California, so please make sure you get the correct Doctors Network to voice your concerns.

We feel terrible that you have a bad experience, but our company is completely different that the one that contacts you, and there is nothing we can do about that.

Thank you for understanding
The Support Team at Doctors Network

Read full review of Doctors Network Solutions
Hide full review
ComplaintsBoard
V
10:26 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been receiving calls from "Doctors Network" every day several times a day and they argue when I ask them to get me off their call list. The number that shows on the caller id is local and keeps changing so I don't know if I'm getting legitimate calls or telemarketing calls. When I pick up the call, they insist on telling me about their benefits even...

Read full review of Doctors Network Solutions and 4 comments
ComplaintsBoard
M
6:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Doctors Network Solutions harassing phone calls

Calling every day, I block there number and they are calling again from a different number. This has been going on too long. I tell them to stop and they say the calling will not stop. My wife answered the phone this last time and talked to them trying to get more information regarding who they were and where they were located and a phone number so she could call them back after checking the company out with the better business bureau and they told us that they did not have to disclose that by law. She tried to get them to explain where they got the number and my name they also said they did not legally have to disclose that either, furthermore they said even if you were on the do not call list they would continue the calls even after requesting them to stop and threatening a law suit. When all was said and done she finally told them we did not need or desire anything that they would be able to offer benefit wise to help supplement our insurance policy such as that fact that our insurance covers multiple vitamins imagine that that is how we figure that it was probably a scam

Read full review of Doctors Network Solutions
Hide full review
ComplaintsBoard
C
10:50 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Doctors Network Solutions has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been receiving calls from "Doctors Network" every day for several weeks. The number that shows on the caller id is [protected]. When I pick up the call, there is no one there. When I try to return the call, I hear a beep and then I'm disconnected. It's driving me crazy! How do I get these calls to stop? Thank you.

Read full review of Doctors Network Solutions and 74 comments
ComplaintsBoard
P
12:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Doctors Network Solutions phone harrassment

I receive at least one hang up phone call from "Doctor's Network" a day for at least 3 weeks. I have called the number back on 8 occasions. I get a recorded message stating that if I would like to be removed from their calling list to leave my number. I have left it 8 times, yet they are still calling and hanging up. I have caller ID logs if needed

Read full review of Doctors Network Solutions
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Doctors Network Solutions Reviews 0

Looks like Doctors Network Solutions has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Doctors Network Solutions, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Doctors Network Solutions complaint handling

Doctors Network Solutions reviews first appeared on Complaints Board on Aug 19, 2010. The latest review Services was posted on Aug 14, 2020. The latest complaint phone call harrassment was resolved on Oct 05, 2010. Doctors Network Solutions has an average consumer rating of 2 stars from 13 reviews. Doctors Network Solutions has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Doctors Network Solutions Contacts

  2. Doctors Network Solutions phone numbers
    +1 (866) 800-3168
    +1 (866) 800-3168
    Click up if you have successfully reached Doctors Network Solutions by calling +1 (866) 800-3168 phone number 0 0 users reported that they have successfully reached Doctors Network Solutions by calling +1 (866) 800-3168 phone number Click down if you have unsuccessfully reached Doctors Network Solutions by calling +1 (866) 800-3168 phone number 0 0 users reported that they have UNsuccessfully reached Doctors Network Solutions by calling +1 (866) 800-3168 phone number
  3. Doctors Network Solutions emails
  4. Doctors Network Solutions address
    1 MetroTech Center, Suite 1001, Brooklyn, New York, 11201, United States
  5. Doctors Network Solutions social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.