Menu
For Business Write a review File a complaint
DonnaPlay

DonnaPlay review: Membership 12

S
Author of the review
9:57 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

hi, I signed up for Donnaplay using my email address and paid for the upgraded premium service. My credit card was debited as below. However I am not able to access the account. When I log in and try "forgotten your password" and type in my email address to retrieve it, the message I get is that, "that email address is incorrect. Are you sure you have registered". I have no other email address and I am not keen to continue this membership. It seems like a big scam to me. Could you PLEASE ARRANGE TO CANCEL MY MEMBERSHIP AND RETURN THE MONEY DEBITED FROM MY ACCOUNT. Many thanks Sonali Geo [protected]@gmail.com 27 Dec '15 30 Dec '15 1016 DONNAPLAY.COM LEEDS GBR 2.95 US DOLLAR $ AT -0.6845 $4.31

12 comments
Add a comment
M
M
Merty Gillespie
US
Mar 15, 2016 2:17 pm EDT

Hi, I did not sign up for this .

R
R
Roman Ether
US
Apr 17, 2016 8:46 pm EDT

I got a charge on my account for $2.95 for donna play. Com. Not saying I didn't do it. But I don't know what it is can you please send me a email cause I don't know what to sign in to as I don't know this account ether3321@gmail.com

C
C
Chris Brigham
US
Apr 21, 2016 8:55 am EDT

hi, my email is briggsy_15_r34@msn.com I signed up for Donnaplay using my email address and paid for the upgraded premium service. My credit card was debited as below. This is a total scam and I never signed up for this. PLEASE ARRANGE TO CANCEL MY MEMBERSHIP AND RETURN THE MONEY DEBITED FROM MY ACCOUNT.

C
C
Carol Drum Long
US
May 08, 2016 5:42 pm EDT

Please cancel my membership and cancel the payment of $19.95 coming out of my checking account. I only wanted the free trial and was told nothing would be charged to me. Thanks.

Carol82140@yahoo.com

J
J
jamie curran
US
May 26, 2016 7:33 pm EDT

hi, my email is jamie.curran77@gmail.com I signed up for Donnaplay using my email address and paid for the upgraded premium service. My credit card was debited as below. This is a total scam and I never signed up for this. PLEASE ARRANGE TO CANCEL MY MEMBERSHIP AND RETURN THE MONEY DEBITED FROM MY ACCOUNT.

A
A
Arvind Krishan Gaur
US
May 30, 2016 10:42 am EDT

It is a con company i have nothing to do with it and i got £11.95 taken out of my credit card. They rae thieves.,

F
F
Feti Lefoua To'omata
US
Jun 08, 2016 3:16 am EDT

Said free trial no charges. Turned into free charges whenever even when I don't use my account for anything!

S
S
Suu Latt
US
Jun 08, 2016 6:58 am EDT

Donnaplay charged my debit card account for 13.95 USD in february, march, april and may 2016.
I have not authorized these charges.
I want Donnaplay to stop charging and to pay back the amounts. Please cancel my premium membership immediately. My email is sltm06@gmail.com

K
K
Karl Fredrik Leirvik
NO
Jun 16, 2016 5:31 am EDT

By a mistake I signed in for a trial which I was recommended to i order to open a certain program. That was made more than a year ago and since then I have tried to cancel the trial both by telephone and mail without success. I have contacted my bank and explained the situation, canceled my credit card as recommended, and still I am, every month, being claimed to pay the amount of 8, 5177 USD for nothing in return, without any reaction.
This comment is to be copied and sent to my bank asking them to try to stop this stupidity and have my money returned. The bank knows my new account number.

Date 16.06.2016. My email is karl.leirvik@mac.com
tel +47 [protected]

S
S
Sambam
US
Jul 05, 2016 4:15 am EDT

I would like to cancel my subscription to play and gave cancel Any That transactions are happening with my bank account Taking at least $ 7.45 in a month, i can not AFFORD to lose Any money at this time.

V
V
van le
US
Jul 07, 2016 12:58 am EDT

I would like to cancel my membership ( it charged $3.99) i dont want to pay this anymore
My email : hoangbichvan011@gmail.com

P
P
Phooolriaz
AU
Jul 11, 2016 8:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

By a mistake I signed in for a trial which I was recommended to i order to open a certain program.i want to cancel my membership.
Phoolriaz@gmail.com pleases

  1. DonnaPlay Contacts

  2. DonnaPlay phone numbers
    +1 (646) 328-5024
    +1 (646) 328-5024
    Click up if you have successfully reached DonnaPlay by calling +1 (646) 328-5024 phone number 0 0 users reported that they have successfully reached DonnaPlay by calling +1 (646) 328-5024 phone number Click down if you have unsuccessfully reached DonnaPlay by calling +1 (646) 328-5024 phone number 0 0 users reported that they have UNsuccessfully reached DonnaPlay by calling +1 (646) 328-5024 phone number
  3. DonnaPlay emails
  4. DonnaPlay address
    333 SE 2nd Ave #2000, Miami, Florida, 33131, United States
  5. DonnaPlay social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024