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On 22 December 2010 an unauthorized charge was made to my credit card for an amount of $US39.99.
The reference number is [protected] MN. I request that this sum be reimbursed and no further charges made please. I no longer have the computer that the spi hunter software was originally downloaded to. My email address is
[protected]@yahoo.com.au. Could you please respond to this request.
$29, 99 was withdrawn from my debit card without my knowledge or consent on 9/16/08 by this company which is completely unknown to me. I order nothing from anyone using my debit card on or around this date. I just discovered this and will continue to try and get it rectified.
Every six months this company takes out money on my account and I can't stop them: I never downloaded any software or bought anything from them so far as I know.
Unauthorised charge to credit card.
No product recieved and no new upgrade or contact since botched download
The company charged my credit card for €47.95, without asking and of course without any authorisation of mine.
This program has since long been removed from my PC.
Hello peter.williams1030,
I am the Vice President of Technical Support and Research at Enigma Software Group. I read the post above and I would like to let you know that we have an email specifically for complaints. You or anyone can submit a complaint and I can assure you that we will find a suitable solution for any problem that is related to SpyHunter or to our service.
If you have any questions or complaints, please send us an email to complaints@enigmasoftware.com. I personally read all emails from that account.
At Enigma Software Group, we work hard to maintain the best level of service and make sure that every customer becomes a satisfied customer.
Regards,
Alec Malaspina
Enigma Software Group USA, LLC.
Hi
I just had 81$ withdrawn from my bank account. With out any notice or anything! So i would like my money returned asap.
I do not know my produst number - But my email is quit509@hotmail.com i do not want the service of Dri*spyhunter. So please return my money soon as possible.