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Drone Works Complaints 2

ComplaintsBoard
P
9:11 am EDT

Drone Works Defective drone parts, theft of goods, conversion.

Here is what happened over a period of several months when the company I worked for got involved with Zach Davis, aka drone-works.com

I was hired to repair drones, and found that "DJI Inspire 1" aircraft parts were hard to get, especially things like motors, ESCs, Left and Right Arm Components (booms), and the Center Frame Assembly. These could be ordered from the factory, but there was a 4-7 week wait to get them. Companies in the USA who stocked the parts therefore were selling them at a high profit.

I started buying parts from drone-works.com, owned by Zac Davis. He offered new parts, but then send used ones. That was a problem
but he changed his story and said they were all good tested parts. In a few cases he sent motors that had the copper windings burned black. These things cost $175-$250 each. I was able to get him to exchange them, but I always got used motors, dirty scratched up parts, and once something a Inspire 1 center section that had been under water. It had of course been scrupulously cleaned on the outside to look new! But Zac had at first said the parts were coming off new drones he had bought to part out for profit. It was certainly possible to do that at the time, because a new motor from China was going for $400, after a 3-7 week wait.

(So, myself and my boss being honest and not being able to find new motors without a 3-7 week delay, I basically had to tell my customers they had a choice to wait that long, or accept used parts which we would guarantee for 90 days)

Things got worse with the quality of what I received and Zac then confessed to me that he was buying up all of the crashed drones he could get to keep his stock levels up. OK fine just make sure we get usable parts. But it all turned to garbage.

The worst thing was that Zac defrauded my boss out of several thousand dollars. Somehow Zac ended up with a couple of expensive drones and didn't pay for them, although apparently he did sell them, because he was bragging in social media about the money and going to CES. So, instead of paying the months-past-due invoice, he spent that money at CES partying and building his own business on money stolen from others. He conned my boss out of $8000 worth of goods and ignored the invoices!

He still owes lots of money on this, and only paid some of it because he was sued!
Of course he did not want it to go to trial where his fraudulent business practices would be exposed publicly, but rolled over and paid most of the invoice. The good news for others that have been cheated is that they can get an attorney in NY to sue him and get most of the $ back. He still owes a huge amount though, and will have to be hounded for it. So yes he can be sued and will roll over to try to keep it quiet. So don't be afraid to sue him. He may try to make it condition of payment for you to not talk about it, but it can not be made binding on others who know about it.

In my fully protected opinion he is a swivel-tongue liar and a thief with a crooked, shady business.

Attached is a picture of a 'good' motor he sent. How nicely the copper windings are burned to a crisp. He was selling these as good tested motors, but I would never install something like that! Of course some small discoloration is OK as the motors run hot, but not with the insulation burned to ash.

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Update by Pacem Lumine
Jul 01, 2016 10:09 am EDT

Ignore that complaint.

First, this complaint was not posted by myself. I believe this complaint was posted by logging in here, with hacked or guessed password from an RC hobby web log or Face book. I can't tell what happened and I don't use this web site. Therefore this complaint isn't mine and should be disregarded. Actually it should be erased.

I do not have a complaint against "Drone Works" or Zac Davis. So that should be clear.

Sure enough it is the same login password here, I have used elsewhere, but I do not seem able to edit or remove this post. So I am going to change some passwords so they are harder to guess (duh), and ask the complaints board people to remove this post and also remove the account, which shouldn't be here anyway.

So, disregard the above complaint.
regards,
Pacem Lumine

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Steve2497
Nyack, New York, US
Aug 28, 2021 6:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

All I can say is I wish I read all the negative reviews of Drone-Works.com before making an order for £1.5k, not just the reviews here but all over the internet people have been giving negative reviews. It gave me huge satisfaction cancelling my order and now spreading the word to warn others so they don't have their time wasted and money taken by this arrogant idiot.

The owner Zac is a complete waste of space, the most obnoxious person I have ever had the misfortune of dealing with. He lies about products being available when they are not (again don't just take my word for it, google the name and see the other reviews for yourself!). He never emails you with any updates - ever, you always have to go to him for an update, and then on almost every occasion he arrogantly replies with a rude or at best sarcastic response telling me to just shut up, stop bothering him and I'll get my order when I get it! He has been rude to me on almost every communication. He has a massive ego and attitude problem, and constantly tries to give off the impression drone-works.com is a substantial business. When I had enough of his bull and rudeness, and read all the other negative reviews out there I asked for a refund, and of course that was late and it took him several weeks to refund me. No apology at all for anything. He never admits he is wrong, every complaint or criticism just gets rejected as being absurd and untrue!

Sorry Drone-Works.com / Zac but you only have yourself to blame for all the negative reviews. I'll be posting warnings like this elsewhere and encouraging others to do the same to ensure unsuspecting new customers don’t have their time wasted also.

ComplaintsBoard
J
12:51 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I wanted to inform everyone about the owner Zac Hary that operates Drone-Works. He uses social media in order to inflate his positive reviews by using multiple accounts that he controls. He will use multiple fake accounts that were created in 2015 and ask questions related to the best place to purchase a drone. Zac will always immediately chime in and...

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Is Drone Works Legit?

Drone Works earns a trustworthiness rating of 69%

Generally safe, but check closely before sharing details.

Our conclusion: Drone Works's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Drone Works. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Drone-works.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Drone-works.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Drone-works.com you are considering visiting, which is associated with Drone Works, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Drone Works have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Drone-works.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The drone-works.com may offer a niche product or service that is only of interest to a smaller audience.
  • Drone Works protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Drone Works has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We conducted a search on social media and found several negative reviews related to Drone Works. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Drone Works complaint handling

Drone Works reviews first appeared on Complaints Board on Jul 30, 2015. The latest review Defective drone parts, theft of goods, conversion. was posted on May 9, 2016. Drone Works has an average consumer rating of 1 stars from 2 reviews. Drone Works has resolved 0 complaints.
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  1. Drone Works Contacts

  2. Drone Works phone numbers
    +1 (607) 239-9119
    +1 (607) 239-9119
    Click up if you have successfully reached Drone Works by calling +1 (607) 239-9119 phone number 0 0 users reported that they have successfully reached Drone Works by calling +1 (607) 239-9119 phone number Click down if you have unsuccessfully reached Drone Works by calling +1 (607) 239-9119 phone number 0 0 users reported that they have UNsuccessfully reached Drone Works by calling +1 (607) 239-9119 phone number
  3. Drone Works emails
  4. Drone Works address
    3616 Carman Rd, Binghamton, New York, 13903, United States
  5. Drone Works social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 27, 2024

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