Menu
For Business Write a review File a complaint
Dupont Roofing & Restoration Customer Service Phone, Email, Contacts

Dupont Roofing & Restoration
Reviews and Complaints

www.mydupontroof.com

Learn how the rating is calculated

4.7 14 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dupont Roofing & Restoration Reviews 14

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration I contacted Dupont Roofing & Restoration and he responded very quickly and he came out and sent a quote the next day

I contacted Dupont Roofing & Restoration and he responded very quickly and he came out and sent a quote the next day. We had to delay the work due to rain but he contacted me when we were to have dry weather and was very prompt coming to do the work. Dupont Roofing & Restoration was a true professional and identified the problems that needed to be corrected. I would definitely recommend him to anyone needing a repair.

Read full review of Dupont Roofing & Restoration and 4 comments
Hide full review
4 comments
Add a comment
B
B
B. Hermann
Verified customer This complaint was posted by a verified customer. Learn more

We are well pleased with the restoration work which was performed by Dupont Roofing & Restoration on our 30-plus year old home to repair a roof leak which also uncovered an early onset termite infestation in our chimney area. The finished product, inside and out, is seamless and exactly as we hoped it would be. We are also happy to report that we found James and his company to be completely honest and trustworthy as well as responsive and accessible, a pleasure to know and work with.

K
K
K. Cummerata
Verified customer This complaint was posted by a verified customer. Learn more

DuPont Roofing does excellent quality work in a very timely manner. The employees are friendly, professional and honest. James, the owner, is professional and experienced. He came to the house a couple of times to check the job. I would use DuPont any and every time we are in need of their services.

G
G
G. Metz
Verified customer This complaint was posted by a verified customer. Learn more

Quick response to phone and messenger. Professional and prompt. All the things you wish a company would do they did. Comparing to others companies I've been trying to do business with they definitely get an A+

C
C
C. Ratke
Verified customer This complaint was posted by a verified customer. Learn more

We recently used DuPont Roofing and Restoration for repairs to our roof on our family home in Mandeville. They responded quickly and completed the work in a very professional and timely manner! The entire staff was friendly and knowledgeable. We would definitely recommend DuPont for all of your home and roofing needs!

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration DuPont Roofing was great

DuPont Roofing was great. They worked with my insurance claims adjuster and helped me to get a totally new roof put on my house. They responded quickly and the roof was completed in a day and a half. The owner came out for final inspection and made sure that everything was down properly before final payment was due. They even helped me to understand the total claim and were able to find contractors to repair the inside damage. I am very pleased with the work and would highly recommend them.

Read full review of Dupont Roofing & Restoration and 1 comment
Hide full review
1 comment
Add a comment
D
D
D. Schultz
Verified customer This complaint was posted by a verified customer. Learn more

The owner James is as good as it gets! Hard working, ethical and exceptional at everything he does. I highly recommend DuPont Roofing and Restoration.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration After hurricane *** (replace with the specific hurricane name), I made a list of several Roofing Contractors that were

After hurricane *** (replace with the specific hurricane name), I made a list of several Roofing Contractors that were accredited with the ComplaintsBoard.com and my wife and I started calling to see if we could get someone to give us an estimate. DuPont Roofing & Restoration was the only one that we got an immediate response from. I know that all of the Roofing Contractors in the area were probably overwhelmed with requests after the storm but many of them did not even return our call. We were extremely satisfied with what DuPont Roofing & Restoration had to offer. We had to wait a little longer than expected to get the work done, but due to the circumstances, we understood and the final product was well worth the wait. The crew that did the job worked very efficiently and did an amazing job of cleaning up when the job was finished. I would highly recommend DuPont Roofing & Restoration to anyone looking for roof repair or replacement.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration I had a very large tree fall on my house during hurricane Zeta and it cut my roof in half and blew out part on the wall

I had a very large tree fall on my house during hurricane Zeta and it cut my roof in half and blew out part on the wall in my bathroom. A large crane had to be brought in to remove it in sections for safety reasons. This cost us just under $4,000.My insurance company for all repairs waned to pay us $3,800 and only repair the roof right where the tree cut it.I called multiple companies to come out and give us an estimate. Most walked away because they said they could not repair the roof or give us any kind of guarantee that it would not give us problems down the road.I called the insurance company and the response was "be glad we were paying you this much". This went on for six months.Someone recommended that we call Dupont Roofing. John Dupont and his crew came out and spent hours on the roof and in my attic inspecting the damage and preparing the bid for the insurance company.These guys went to the insurance company and fought for us. About two weeks after the bid was placed, the insurance company came back with a full roof replacement appraisal and a full repair in the attic, bedroom, and bathroom.They did outstanding work and everyone was professional. I can not recommend these guys enough. And although I hope I don't ever go through this again, these guys will be my first call if I did.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration This company was an absolute nightmare to work with

This company was an absolute nightmare to work with. I was misled and lied to for several weeks. I originally hired Dupont because they were going to handle the insurance claims, removing me as the middle man. I was told I'd been given a 1-2 notice before they arrive to start work, instead I came home one day to my old roof ripped off of my house. It took them 3 days to replace the roof and they never tarped the roof at the end of day, so rain and moisture set in. After 5 days of then fixing my structural damage and not completing it, no one showed up again. After 3 weeks of waiting, I was told they were waiting on material to be delievered. After another week, I reieved an email stating I needed to reach out to my insurance company to request additional funds, but the contract I signed said they were responsible for this. I later recieved a phonce call from the sales rep who was supposed to be our point of contact that he had been fired and no one was going to let me know. It took me sending an email stating I would fire this contractor for someone to finally get in touch with me. When they came to remove the remaining roof materials, they hit my house with the fork lift and ripped off the eve of my house, but completely ignored these damages and were not willing to pay for them. They never removed and of the debris from framework they were replacing. Once fired, I didnt hear from anyone for over a month and then I recieved and email with an invoice and they are only allowing me 3 days to pay them, or they are filing a lien against my resoidence. Be keep in mind that this business owner is just a money hungry mongral, and does not care about how he treats his customers. He is a crooked man and doesn't care what the work looks like, as long as he gets paid.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration The owner Mr

The owner Mr. James is a very hard working , and very professional. I would recommend Dupont because they can get the job done . Thank u.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration The owner James is as good as it gets!

The owner James is as good as it gets! Hard working, ethical and exceptional at everything he does. I highly recommend DuPont Roofing and Restoration.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration DuPont was honest and thorough with repairing my storm damage

DuPont was honest and thorough with repairing my storm damage. All of the employees I worked with were pleasant and professional. I'd recommend them based on my experience working with them.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration Quick response to phone and messenger

Quick response to phone and messenger. Professional and prompt. All the things you wish a company would do they did. Comparing to others companies I've been trying to do business with they definitely get an A+

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration DuPont Roofing was great to work with

DuPont Roofing was great to work with. Extremely professional and good quality work. I appreciated the fact that James checked on the progress and work throughout the process. Very good and reliable company. You can tell that they take pride in their work.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration Dupont Homes very professional and handled the insurance giving me a peace of mind!

Dupont Homes very professional and handled the insurance giving me a peace of mind! Our roof looks spectacular and they finished it in one day! They cleaned up very well after installation. Truly satisfied with the service . I would recommend them to anyone

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration DuPont Roofing does excellent quality work in a very timely manner

DuPont Roofing does excellent quality work in a very timely manner. The employees are friendly, professional and honest. James, the owner, is professional and experienced. He came to the house a couple of times to check the job. I would use DuPont any and every time we are in need of their services.

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration We recently used DuPont Roofing and Restoration for repairs to our roof on our family home in Mandeville

We recently used DuPont Roofing and Restoration for repairs to our roof on our family home in Mandeville. They responded quickly and completed the work in a very professional and timely manner! The entire staff was friendly and knowledgeable. We would definitely recommend DuPont for all of your home and roofing needs!

Read full review of Dupont Roofing & Restoration
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Dupont Roofing & Restoration We are well pleased with the restoration work which was performed by Dupont Roofing & Restoration on our 30-plus year

We are well pleased with the restoration work which was performed by Dupont Roofing & Restoration on our 30-plus year old home to repair a roof leak which also uncovered an early onset termite infestation in our chimney area. The finished product, inside and out, is seamless and exactly as we hoped it would be. We are also happy to report that we found James and his company to be completely honest and trustworthy as well as responsive and accessible, a pleasure to know and work with.

Read full review of Dupont Roofing & Restoration and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Trantow
Verified customer This complaint was posted by a verified customer. Learn more

The owner Mr. James is a very hard working , and very professional. I would recommend Dupont because they can get the job done . Thank u.

A
A
A. Hettinger
Verified customer This complaint was posted by a verified customer. Learn more

Dupont Homes very professional and handled the insurance giving me a peace of mind! Our roof looks spectacular and they finished it in one day! They cleaned up very well after installation. Truly satisfied with the service . I would recommend them to anyone

B
B
B. Bode
Verified customer This complaint was posted by a verified customer. Learn more

DuPont was honest and thorough with repairing my storm damage. All of the employees I worked with were pleasant and professional. I'd recommend them based on my experience working with them.

R
R
R. Lockman
Verified customer This complaint was posted by a verified customer. Learn more

DuPont Roofing was great to work with. Extremely professional and good quality work. I appreciated the fact that James checked on the progress and work throughout the process. Very good and reliable company. You can tell that they take pride in their work.

Dupont Roofing & Restoration Complaints 0

Looks like Dupont Roofing & Restoration has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Dupont Roofing & Restoration, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Dupont Roofing & Restoration Legit?

Dupont Roofing & Restoration earns a trustworthiness rating of 83%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard highly recommends Dupont Roofing & Restoration for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if Dupont Roofing & Restoration seems completely reliable.

We found clear and detailed contact information for Dupont Roofing & Restoration. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Dupont Roofing & Restoration has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Dupont Roofing & Restoration's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mydupontroof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mydupontroof.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Dupont Roofing & Restoration

Dupont Roofing & Restoration (mydupontroof.com) is a reputable roofing and restoration company that offers a wide range of services to meet your needs. With their expertise in the industry, they specialize in roof repairs, replacements, and installations for both residential and commercial properties. Additionally, Dupont Roofing & Restoration provides restoration services for damages caused by storms, fire, or water. Their team of skilled professionals is committed to delivering high-quality workmanship and exceptional customer service. Whether you need a minor repair or a complete roof overhaul, you can trust Dupont Roofing & Restoration to provide reliable and efficient solutions. Visit their website today to learn more about their services and schedule a consultation.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Dupont Roofing & Restoration Contacts

  2. Dupont Roofing & Restoration phone numbers
    +1 (985) 612-7071
    +1 (985) 612-7071
    Click up if you have successfully reached Dupont Roofing & Restoration by calling +1 (985) 612-7071 phone number 0 0 users reported that they have successfully reached Dupont Roofing & Restoration by calling +1 (985) 612-7071 phone number Click down if you have unsuccessfully reached Dupont Roofing & Restoration by calling +1 (985) 612-7071 phone number 0 0 users reported that they have UNsuccessfully reached Dupont Roofing & Restoration by calling +1 (985) 612-7071 phone number
  3. Dupont Roofing & Restoration emails
  4. Dupont Roofing & Restoration address
    2410 N Causeway Blvd, Mandeville, Louisiana, 70471-1867, United States
  5. Dupont Roofing & Restoration social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.