Please be cautious when considering working with this organization. While it was once decent, many of their operations are now based in India, where over 90% of scammers are found. If there were a breach in their system, your patient information could fall into the hands of untrustworthy individuals. Expressing your concerns to them may be challenging, as they may try to mislead you into paying unnecessary charges. This organization is known for being pricey, unprofessional, and challenging to use. Most concerning, however, is their lack of transparency and tendency to lie to their customers. It would help if you avoided this organization at all costs, as their customer service is dishonest and manipulative. They do not value their customers as they use cheap labor yet charge them high prices. Their training services are nonexistent, and they are ready to communicate with customer service folks who need help to speak English. They will even resort to blackmailing and attacks if they do not get their way.